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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
326 Reviews

13483 I-10 West

San Antonio, TX

78260

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326 Reviews of Freedom Chevrolet San Antonio

November 29, 2023

Today they were very busy and still managed to get my vehicles service done ahead of the estimated time of completion. More

by Highlandertexan.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, Angel Andino
Dec 01, 2023 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had an excellent and timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Freedom Chevrolet is an excellent dealership. The staff is very professional and friendly and they do great work. They also feature certified GM mechanics. More

by david.william.carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle, Angel Andino
Nov 27, 2023 -

david.william.carr responded

I would recommend Freedom Chevrolet to any Chevy enthusiast that wants to ensure their vehicles are cared for properly. Thanks for taking care of me and my 2019 Chevy Trail Boss.

November 26, 2023

Thank you for being friendly, helpful, kind. Once you arrive, you get greeted you walk in and they help you right away they let you know how long it will take and if your vehicle needs somethin More

by sonja1057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda , Angel Andino
Nov 30, 2023 -

Freedom Chevrolet San Antonio responded

It's incredible to hear about your long-standing loyalty and positive experiences with Freedom Chevrolet since 1995! Consistent friendliness, helpfulness, and prompt assistance from the team upon arrival truly showcase our commitment to customer service. The fact that we keep you informed about your vehicle's needs and offer options for servicing, even if it's scheduled for later, speaks volumes about our customer-centric approach. Despite changes in the building and employees, it's amazing that the service quality has remained consistently excellent. Thank you for your loyalty and business!

November 15, 2023

Could have had better communication from the service advisor. Slow to respond, if at all. More

by randy.bush57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 21, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (210) 697-6000. I look forward to speaking with you. Paul Patina Service Manager (210) 697-6000 ppatina@freedomchevy.com

November 11, 2023

The service was prompt and the expenses were as estimated. They provided a clean area for me to work while the car was being serviced and there was complementary coffee available.My service provide More

by ebrownjr1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Rodriquez , Angel Andino
Nov 14, 2023 -

Freedom Chevrolet San Antonio responded

We are pleased to hear that your service experience was prompt and that the expenses were as estimated. It's great that we provided a clean work area for you and complimentary coffee. The positive mention of your service provider, Jesse, and his pleasant and courteous demeanor is wonderful to hear. Thank you for taking the time to share your feedback.

November 10, 2023

Quick and reliable service department. I appreciate the Lyft ride service offered while my vehicle is getting worked on. More

by 210satexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Nov 11, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 10, 2023

Freedom has the best customer service. I have always had a positive experience and always pleased with auto service. More

by alexl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie rodriguez , Digital AirStrike, Angel Andino
Nov 12, 2023 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had the best customer service experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

I was in and out for a quick oil change and was able to enjoy the delicious coffee from the waiting area. Thank you Jesse! More

by malvarez8338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Rodriguez
Nov 10, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 09, 2023

Quick in and out for battery replacement. Price acceptable. Service writer stayed involved during process. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Nov 11, 2023 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had a great and quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Excellent customer service provided by Kristan service advisor. I hadn’t been there in a couple months. He recognized my vehicle right away when another service advisor was helping me. My check engine li More

by katalbah52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan
Nov 07, 2023 -

Freedom Chevrolet San Antonio responded

It's fantastic to hear that you had a great experience and that Kristan provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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