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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
326 Reviews

13483 I-10 West

San Antonio, TX

78260

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326 Reviews of Freedom Chevrolet San Antonio

December 26, 2023

It was a great experience. Customer service was very helpful with the information about the vehicle. What's going on with that make and model. The team was very helpful an expe More

by Longoriajoe211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Digital AirStrike, Angel Andino
Dec 29, 2023 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 20, 2023

Excellent X 15 Service explanation about the problem professionalism Timeliness and cleanliness. I went and ordered the 2024 z51 Corvette More

by garyhear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, Angel Andino
Dec 22, 2023 -

Freedom Chevrolet San Antonio responded

That's fantastic to hear about the excellent service you received—15 times! We are happy to explain the issues while maintaining professionalism, being timely, and keeping everything clean. And congratulations on ordering the 2024 z51 Corvette!

December 16, 2023

Rick Paul Angel and crew are the best Fast and courteous Very professional and knowledgeable about Chevy car and truck repairs More

by royce.sample
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lawver , Angel Andino
Dec 19, 2023 -

Freedom Chevrolet San Antonio responded

It sounds like Rick, Paul, Angel, and the team at Freedom Chevrolet provided exceptional service! Having a professional and knowledgeable team who are both fast and courteous makes a significant difference when it comes to car repairs. We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Sales person was great. Brian in finance was great until we had a problem. Brian corrected address for our title to be mailed to. When we did not receive it I spoke to Pa More

by Nascar7840
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike, Angel Andino
December 15, 2023

Wow just Wow. This place is awesome. JR took great care of me I needed some front end work done and Tony the technician knew exactly what to do. They had me in More

by Jeanette
Recommend Dealer
Yes
Employees Worked With
John
Dec 20, 2023 -

Freedom Chevrolet San Antonio responded

That's fantastic to hear! Getting efficient and effective service for your car can make all the difference. JR and Tony did an exceptional job in addressing your front-end issues promptly and efficiently. Feeling safe on the road is crucial, and it's great to hear they were able to accomplish that for you. Here's to smooth rides ahead!

December 09, 2023

Ridiculous wait time for a simple oil change today! I waited for over 6 hours More

by C.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
She didn't add her name to my receipt
Dec 12, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback about the long wait time to have your vehicle serviced with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Paul Patina, Service Manager ppatina@freedomchevy.com

December 08, 2023

Very professional, and very polite, service was excellent was able to get my vehicle service in a few hrs. Thanks you freedom chevy. More

by Sdshipps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Dec 12, 2023 -

Freedom Chevrolet San Antonio responded

You're most welcome! It's always a pleasure to hear that we've provided excellent service. Thank you for your kind review and for choosing to do business with us.

December 07, 2023

I feel like my car wasn’t fixed and oil wasn’t changed because the dash board still says oil needs to be changed More

by mumina688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
she was very rude , Angel Andino
Dec 09, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced after your service visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at (210) 697-6081. I look forward to speaking with you. Paul Patina, Service Manager

December 05, 2023

Overall it was a pretty Good service but it is definitely highly pricey for the amount of work my truck required More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda R, Angel Andino
December 02, 2023

Bought my truck here and gave me a great. Deal so came back when had a problem When spoke directly to service rep he gave me a great discount for online repair which made it worthwhile t More

by banran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Dec 05, 2023 -

Freedom Chevrolet San Antonio responded

It's fantastic to hear that Freedom Chevrolet provided you with a great deal when you bought your truck and also offered a significant discount for your repair service. Thank you for your business and the 5-stars!

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