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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
326 Reviews

13483 I-10 West

San Antonio, TX

78260

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326 Reviews of Freedom Chevrolet San Antonio

February 03, 2024

I was happy with the deal, the salesman though kinda had a weird stress break down when I told him I would just like the night to think it over, got real frantic and overwhelmed me not understanding the "re More

by cjboyer96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe, Digital AirStrike, Angel Andino
Feb 08, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for sharing your experience. It's important for us to know how our customers feel, and we appreciate your honesty. We apologize for any undue pressure you felt during your interaction with the initial sales representative. We're glad to hear that Mike was more understanding and not pushy. We value your business and are grateful for the opportunity to address your concerns. Thank you for your business, and we appreciate your feedback.

February 03, 2024

We bought our 2005 Chevy Suburban brand new at Freedom Chevrolet. Our salesman was awesome, although he's long since retired. We've kept the vehicle REGULARLY MAINTAINED there AT the DEALERSHIP, as well, More

by jjjjparr
Workmanship
Recommend Dealer
Yes
Employees Worked With
Luis (Mechanic). Other Service Reps were (& always are) very helpful., Angel Andino
Feb 08, 2024 -

Freedom Chevrolet San Antonio responded

We appreciate your loyalty to Freedom Chevrolet and your feedback about the exceptional service you've received over the years. It's great to hear that the service reps, mechanics, and parts staff have gone above and beyond to keep your 2005 Chevy Suburban running smoothly. Thank you for choosing Freedom Chevrolet!

January 31, 2024

I came in with a coupon for an oil change. The gentleman was kind, didn't try to oversell me anything, which is super uncommon. I also was in and out in a little more than an hour. Best experi More

by britt_michele421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Cerda
Feb 02, 2024 -

Freedom Chevrolet San Antonio responded

We're delighted to hear about your positive experience at the service department! It's great that the gentleman was kind, didn't oversell, and that you had a quick turnaround with your oil change. We appreciate your feedback and look forward to providing excellent service in the future!

January 29, 2024

Yael is an excellent service representative. She kept me informed and updated on the repair process of my vehicle. Very helpful More

by mjboehme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yael - very helpful , Angel Andino
Jan 31, 2024 -

Freedom Chevrolet San Antonio responded

It's fantastic to hear that you had a great experience and that Yael provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 25, 2024

The AC compressor went out on my truck. Took them 24 hours to have it replaced from the point of diagnosis. They let me know every step of the way and it was easy to follow up with the webs More

by Christopher.Mircovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jan 31, 2024 -

Freedom Chevrolet San Antonio responded

It's great to hear that your experience with our dealership's service for the AC compressor replacement was positive. Timely communication and updates are essential, and we're glad to have kept you informed throughout the process. We appreciate your comments!

January 19, 2024

The advisor was great best one since I have been dealing with this dealership great customer service More

by Guzmanjesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jan 23, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Too long on oil change service. ..3hrs Didn't get feedback from service reps Had to go to counter 3times More

by jmz1392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Apr 05, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

January 18, 2024

The service was super fast and great job, I did not make an appointment and they still took my car in and did a great job. Thank you More

by missionpowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jan 23, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 17, 2024

This service department has vastly improved. Jesse always provides exceptional customer service & his honest recommendations are the reason I’m loyal to this dealership. The entire service team More

by Mireya P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Angel Andino
Jan 19, 2024 -

Freedom Chevrolet San Antonio responded

We are delighted to hear that our service department has vastly improved and that Jesse consistently provides exceptional customer service with honest recommendations. Safe travels and continued satisfaction with the service for your vehicle!

January 13, 2024

Got an oil change for my 2022 Corvette. The techs got it done quickly and took good care of my car. More

by swdl26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yael, Angel Andino
Jan 16, 2024 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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