Fred Martin Ford Mercedes-Benz

The car found from another dealer was sold or something. Then the one delivered did not have all the options on it so I had to wait for parts to come in to set up an appt. Then the one delivered did not have all the options on it so I had to wait for parts to come in to set up an appt. More

sarah was very informative and helpful in my deciding what repairs i needed...fast service. vechile ready when service said it would be ready............thank you what repairs i needed...fast service. vechile ready when service said it would be ready............thank you More

All employees were VERY friendly and went out of their way to make me happy. The girl who took my information and kept me updated on my car was exceptional. The cashier was friendly too. And you washed my way to make me happy. The girl who took my information and kept me updated on my car was exceptional. The cashier was friendly too. And you washed my car!! Wow! Complete unexpected surprise. Will definitely return. More

was able to get attention to service my car FAST!- and a fair price for my car when traded it in, also not pressured. THANKS. fair price for my car when traded it in, also not pressured. THANKS. More

They all did everything possible to help me with my purchase. The BEST to deal with! Very helpful with all the knowledge about my new car purchase. I think that Nicole is a Great manager and it reflect purchase. The BEST to deal with! Very helpful with all the knowledge about my new car purchase. I think that Nicole is a Great manager and it reflects on all of the employees. More

I have been dealing w/curt for several years. He has always been good to me and my family.He is honest and seem to ba a great person. I have purchased new cars (ford escape) every year for the lase 6yrs always been good to me and my family.He is honest and seem to ba a great person. I have purchased new cars (ford escape) every year for the lase 6yrs. joe w dohar More

The employees at the dealership are all incredibly friendly and helpful. I was greeted quickly and warmly by a service tech (this was my first visit to the dealer for service). The wonderful lady that friendly and helpful. I was greeted quickly and warmly by a service tech (this was my first visit to the dealer for service). The wonderful lady that helped me had the best sense of humor and went above and beyond what I expected. Apparently there is a rewards program. She came to get me when my car was done and said "I noticed you weren't a member of the rewards program so I signed you up." Even the gentleman who stocked the little refrigerator with bottled water was friendly and greeted me when he came through. I love visiting Fred Martin Ford because it's such a warm and friendly experience every single time. More

I loved the hospitality that Curt and Nikki showed me. This was my first ever brand new car and I think they helped me pick a wonderful car. This was my first ever brand new car and I think they helped me pick a wonderful car. More

Larry is always very professional and helpful. He has a loaner car ready for me. He informs me of all work that will be completed. Larry is a great asset to the company. Jennifer Mayo loaner car ready for me. He informs me of all work that will be completed. Larry is a great asset to the company. Jennifer Mayo More

I was very happy with my experience. Cortland did an excellent job showing me the different Ford models and helping me choose the one I eventually leased. Gary explained all of the different safety fea excellent job showing me the different Ford models and helping me choose the one I eventually leased. Gary explained all of the different safety features that ultimately lead to my decision. Thank you for making this as easy and painless as possible. More