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Fred Martin Ford Mercedes-Benz

Youngstown, OH

4.8
931 Reviews

4701 Mahoning Ave

Youngstown, OH

44515

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931 Reviews of Fred Martin Ford Mercedes-Benz

June 04, 2014

Big thanks Tire blew on Interstate 80 as we were headed home to Indianapolis. A quick call to Mercedes roadside assistance & Mike helped with spare and got us to More

by Gail McNulty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike(tech) & Margie(desk)
Jun 05, 2014 -

Fred Martin Ford Mercedes-Benz responded

The service team here at Fred Martin Ford in Austintown is happy that we were able to help you get back on the road. That was a very unfortunate occurrence, but we're glad that we were able to help and that everyone was safe!

June 02, 2014

Car Buying experience I had a great experience with Curt. I researched and knew what I wanted. I have a basic, standard taste and Curt totally respected it. He is professio More

by mbrammer51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Putnam, Curt Putnam
Jun 03, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for recognizing Curt Putnam's efforts. All of us at Fred Martin Ford in Austintown appreciate the opportunity to have worked with you. We hope you're enjoying your new Ford Escape, and it worked out well that the Sunset Metallic matched the Cleveland Browns colors, too!

May 29, 2014

deck clerk Great job I had my oil changed. tires rotate ed and all my fluids check.I was glad to be able to get this done after work More

by spunk744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
Jun 03, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for choosing Fred Martin Ford in Austintown for your service needs! We know that our customers have busy schedules, so we want to ensure that our hours and service department are as accommodating as possible.

May 06, 2014

2014Mustang Curt was great to work with right from the very beginning. We received rebates from Ford and a fair allowance for our trade in. He was very informativ More

by rcvadino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Putnam, Curt Putnam
April 30, 2014

sales rep Cortland went out of his way to make my buying experience a breeze. he not only was polite, sweet and helpful but took the time to bring an auto to m More

by patti3431
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cortland perry and scott (finance), Scott Simpson
April 08, 2014

Excellent Service . Above and beyond anything I experienced at Donnell Ford. I will now continue to drive out of my way to get to Fred Martin. More

by Roget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Killa & Sarah, Dan Killa, Sarah Graziani
March 19, 2014

Everything was completed in a very timely manner. I was updated throughout the service. I was greeted with a friendly service employee every time I called, and came in. More

by carx3lee4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Killa, Dan Killa
March 19, 2014

Jack was great. I told him what I wanted and what price range and he filled the bill, no questions asked. He Had everrything ready to go when I got there and gave me great advice. Nicole is super also. Fri More

by jackson625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack DeMateo and Nicole L, Nicole Le, Jack DeMatteo
January 29, 2014

I take my business to Fred Martin Ford because of Curt Putnam. Not only does he go the extra mile to put you in the vehicle you want, but he does not do so at the expense of trust. He listens to what yo More

by River426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Putnam, Curt Putnam
January 20, 2014

Bought two Mercedes before and have had good service and been very happy with the e xperience. The buying experience is a very good one but it takes too long. Love the cars I have purchased. More

by Clairwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack DeMatteo, Jack DeMatteo
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