Fred Martin Ford Mercedes-Benz

Service I was pleased with the entire service of my vehicle. In the near future I plan to upgrade with another vehicle. I am looking forward to another great I was pleased with the entire service of my vehicle. In the near future I plan to upgrade with another vehicle. I am looking forward to another great sales experience with Jack. More

awesome dealer this dealership is fanatic! The pricing is great, the staff is friendly and helpful, just a really professional dealer that i would recommend to anyon this dealership is fanatic! The pricing is great, the staff is friendly and helpful, just a really professional dealer that i would recommend to anyone. More

F 150 or Escape Went to the dealership looking for vehicle to tow boat and transport grand kids. After talking with Nick and looking @ prices, we decided that the Es Went to the dealership looking for vehicle to tow boat and transport grand kids. After talking with Nick and looking @ prices, we decided that the Escape was the best option. Was provided with ability to drive the Escape home and let my wife drive it. We both liked the Escape and made decision to purchase . Picked up the Escape the next afternoon. The time spent @ Fred Martin Ford was pleasant and satisfying. Nick was very friendly,helpful and answered all of question. More

Great place Everyone at Fred Martin is phenomenal. I bought a vehicle here in September 2013 and bring it in for service. Kevin was by far the best salesman I hav Everyone at Fred Martin is phenomenal. I bought a vehicle here in September 2013 and bring it in for service. Kevin was by far the best salesman I have ever worked with. Sarah in service is outstanding with her personality, sense of humor and obvious care for customers. I actually enjoy having my vehicle cared for here because of the atmosphere. More

Bought new GL Jack DeMatteo has been very helpful in the past. I and my business associates have purchased many Mercedes from him and are all satisfied with him. Th Jack DeMatteo has been very helpful in the past. I and my business associates have purchased many Mercedes from him and are all satisfied with him. The prices we got on the vehicles are somewhat competitive but Larry Lee is the difference in service. More

Experience with Dan Killa Dan handled the service required on my vehicle from first contact by phone to completion of the work. He was honest, straight forward, fully competan Dan handled the service required on my vehicle from first contact by phone to completion of the work. He was honest, straight forward, fully competant and friendly. He went out of his way to obtain the required parts from warehouse and other Ford dealers to ensure that all the required work was completed in one day so I could have my vehicle back at the close of business. He kept in touch with me during the day by phone as I requested so I could arrange other transportation for the night if it was going to be necessary. He did an excellent job. More

Good service My dealer was very friendly and truthful. I came out of the dealership happy and with a good deal most importantly. I recommend the dealership for its My dealer was very friendly and truthful. I came out of the dealership happy and with a good deal most importantly. I recommend the dealership for its great service and good deals. More

Purchase Experience I was very specific as to the vehicle I wanted so I chose to factory order my truck. Rob was very good to work with through this process. He brought C I was very specific as to the vehicle I wanted so I chose to factory order my truck. Rob was very good to work with through this process. He brought Curt in to discuss some of my custom requests as to building the vehicle. Negotiating a price was a smooth process. After I ordered the truck Rob kept in touch with me and watched for my vehicle to arrive. he notified me when it arrived and had it ready for inspection when I stooped to see it. Prep Work was excellent and it was as I had ordered to be built. Pickup of vehicle was also a pleasant experience. Rob and the rest of the staff were very easy to work with through this phase of the sale. Rob also followed up with me a few days after I picked it up to see if everything was OK. I am very pleased with my Truck and with the Staff of Fred Martin. More

My FordExperience No one likes costly repairs, least of all, me. But sometimes you have to bite the bullet and get it done. The associates at Ford Service Center made No one likes costly repairs, least of all, me. But sometimes you have to bite the bullet and get it done. The associates at Ford Service Center made me feel good about the quality of service they were providing me with. They took their time to explain the details of the issue I was having and gave me two options to choose from concerning the repair. Even though It put a ton of bricks on my shoulders for long drawn out payments on a credit card, I felt confident that my car would be running smoothly. I was even taken home so I didn't have to wait at the shop, and was called back in to pick up my car. That's nice service. More

SERVICE PROBLEM JEFF BACHO TURNED A SITUATION THAT COULD HAVE RESULTED IN LOST SALES INTO A SITUATION THAT RESULTED IN CUSTOMER SATISFACTION. I HAD A COMPLAINT THAT JEFF BACHO TURNED A SITUATION THAT COULD HAVE RESULTED IN LOST SALES INTO A SITUATION THAT RESULTED IN CUSTOMER SATISFACTION. I HAD A COMPLAINT THAT WAS HANDLED TO MY SATISFACTION. THANK YOU JEFF. More