Fred Beans Volkswagen of Devon

Fred Beans VW is the perfect example of why people hate going to dealerships. What a rip off! $433 for a simple Jetta battery replacement. $135 in labor? $296 for the battery? No credit for the bat going to dealerships. What a rip off! $433 for a simple Jetta battery replacement. $135 in labor? $296 for the battery? No credit for the battery core AND they charged $22 to dispose of the battery. Hold on to your wallet if you get service here. BUYER BEWARE. More

I let Chris know what I wanted and along with Anthony they were able to get me a deal that satisfied my needs. Very happy with the whole experience. jimz they were able to get me a deal that satisfied my needs. Very happy with the whole experience. jimz More

Don't buy a used car hear. They sell absolute garbage and treat you like an idiot when you call them out on it. Purchased on 1/5/23, and its been in for 3 major repairs since They sell absolute garbage and treat you like an idiot when you call them out on it. Purchased on 1/5/23, and its been in for 3 major repairs since. I've already spent $1500in 3 months. I will never buy another vehicle for any Beans dealership. More

Honest service My convertible top was stuck and I had problem retracting it, turns out that it was not maintained well and was working fine. I entered anticipating My convertible top was stuck and I had problem retracting it, turns out that it was not maintained well and was working fine. I entered anticipating a huge bill, but the technician, I forgot the gentlemen's name, was honest and told me everything worked fine and gave me tips to maintain it so I won't have future problems. I truly appreciate the honesty! God bless. More

Jaimie Manley represents Devon Volkswagen extremely well I would like to tell you about my experience in your showroom on 11-9-19. Jaimie was my sales person.it first started on the phone with directions an I would like to tell you about my experience in your showroom on 11-9-19. Jaimie was my sales person.it first started on the phone with directions and about the vehicle. Once I arrived she answered all of my questions and was extremely knowledgeable about the vehicle.and other concerns I had. I also met Joe and Damian who were very professional and explained things to me. Jaimie never pressured me or felt like I was in a rush. It’s nice dealing with such great smart and honest people. It was a bit of a ride,but well worth it for the way I was treated and all of my questions were answered. I would recommend this dealer to anyone looking for an excellent sales person Jaimie Manley and good professional people.".....thankyou,Mary C More

Never an easy fix! Went in to get a new fuse. With a look of dismay, I was told I would need a special test run first! This is the second time this has happened. Fuse Went in to get a new fuse. With a look of dismay, I was told I would need a special test run first! This is the second time this has happened. Fuse replaced quickly with another dealer. Second time I have been faced with a need for special test before repair. Such a shame as purchasing the car was such a pleasure. Will never return for service! More

Outstanding service Just purchased a new Tiguan Sel on 7/6/19 Andrea was our salesman we really weren’t looking to purchase new. He was able to get us in the sel with a p Just purchased a new Tiguan Sel on 7/6/19 Andrea was our salesman we really weren’t looking to purchase new. He was able to get us in the sel with a payment I was happy with and I never gave him a number to work to. Andrea and Damian the finance rep went out of there way answering our questions. Look forward to trying to send these two gentlemen more business. There professional approach was great and no hassle the way it should be. The Bean dealership is lucky to have these two gentlemen working there. Thanks for you help. Barry and Jackie T More

Beware of the veiled, "Good gesture" in their service dept. My wife and I have purchased or leased 4 cars from Fred Beans VW over the last 10 years but Im finished with them as of today. Recently took our 2 My wife and I have purchased or leased 4 cars from Fred Beans VW over the last 10 years but Im finished with them as of today. Recently took our 2012 Tiguan in because the engine light was on. Strange sounds from under the hood. The car was out of warranty. They proceeded to do diagnostic tests and told me that the turbo needed to be replaced. I asked how much that would cost. Almost $3000 came their reply. We said no way and drove over to pick up the car in order to get a second opinion. The second opinion came back that it was a faulty valve on the turbo. Fix cost? $500 and change. Wow..... Received a call from Service guy, saying they talked to corporate and could fix our Tiguan for $500. Wow.....big, almost $2500 drop in price! Some might think thats great... I fumed. Had we simply shrugged and accepted the $2900+ estimate, we would've been taken badly. (They hope for a shrug and an approval to proceed with the service.) Bottom line: they play a game in my opinion. They present an outrageous price, hoping that you don't balk. If you do, they'll drop the fix price to what it should be. Also used this maneuver when our Tiguan went in for an inspection and it was going to cost around $2400 to fix a faulty water pump--"VW corporate" dropped price to $1200. We accepted that as a fair gesture on their part. Never again. More

Very good. Honest and they do not overcharge for services. I have had my cars serviced there for over ten years. They are always professional, reasonable and timely with their repairs. If you have a VW you w I have had my cars serviced there for over ten years. They are always professional, reasonable and timely with their repairs. If you have a VW you will feel comfortable that they are not trying to rip you off. I highly recommend them. Ask for Brendon in service. He knows his stuff too. More