Franklin Sussex Auto Mall
Sussex, NJ
Filter Reviews by Keyword
By Type
519 Reviews of Franklin Sussex Auto Mall
the #1 sleazy dealership with the cheesy commercials You really have to watch your back here. From the finance dept. constantly pushing one of their silly extended warranties on you. To not getting a cal You really have to watch your back here. From the finance dept. constantly pushing one of their silly extended warranties on you. To not getting a call back from Lynn when you left a message about a bad experience. This dealership does not have one shred of integrity, These phonies are your best friends while selling you a car but once you leave the lot they don't want to know you. Is it any wonder people burn their Jeeps. Save yourself a bad experience and run from this dealership, there are plenty of others out there that value repeat customers and will do the work to deserve it. More
Car buying made easy! As we all know car buying can be a challenge, especially for someone who hasn't purchased or leased in a considerable time. I ended up with Ryan Unick As we all know car buying can be a challenge, especially for someone who hasn't purchased or leased in a considerable time. I ended up with Ryan Unick as my salesman and we clicked immediately. Ryan listened to what I wanted, dealt with every concern I had. There was a big toss up between truck and SUV and after a good amount of time with looking at vehicles in the lot, test drives, vehicle options, cost and financial options we came to a satisfactory agreement. I was definitely impressed with his knowledge of his products, courtesy, patience and his attitude as a salesman. There was no fancy talk, aggressive sales techniques, just good honest salesmanship. Much appreciated. Highly recommend meeting Ryan. More
Awesome Experience! Everyone was so beyond helpful to work with and made buying a new vehicle so easy- thank you a million!!! Highly recommend FSAM to everyone Everyone was so beyond helpful to work with and made buying a new vehicle so easy- thank you a million!!! Highly recommend FSAM to everyone More
Best Car Buying Experience This is my 4th vehicle purchased with Jason. Wouldn't go anywhere else. No nonsense sales approach, always friendly and beyond helpful. Thanks Agian This is my 4th vehicle purchased with Jason. Wouldn't go anywhere else. No nonsense sales approach, always friendly and beyond helpful. Thanks Agian Jason. Highly Recommend !!!!!!! More
Great So easy to deal with. The whole process was a breeze. Great deal. Fair price. The truck is just what I wanted. Looking forward to dealing with them So easy to deal with. The whole process was a breeze. Great deal. Fair price. The truck is just what I wanted. Looking forward to dealing with them again. Thank you. More
hank so much Jay for putting me into a beautiful Jeep!! I co uld not have been happier with the whole experience!! I would definitely recommend anyone stop in to see you! uld not have been happier with the whole experience!! I would definitely recommend anyone stop in to see you! More
Very Pleased If you’re looking to get a car here I suggest speaking with Sam. He’s a very nice, very cool and knowledgeable guy. I went there wanting a Jeep Chero If you’re looking to get a car here I suggest speaking with Sam. He’s a very nice, very cool and knowledgeable guy. I went there wanting a Jeep Cherokee but after driving 3 different cars and Sam explaining all the ins and outs of them, I decided on a Jeep Renegade which fits my needs perfectly. I love my car and I owe it to Sam for breaking everything down for me.. because after reading so many reviews and car facts online, my head was spinning lol. Rob in the back is a great guy too. He’s very laid back and funny. He made my boyfriend & I laugh a lot and it helps that he worked with me budget wise lol. I’m glad I worked with both Sam and Rob. They made the overall experience great and I’m very happy with my purchase. Thank You Guys !! More
Great service Great dealer! Really took the time to work with me and gave me my best options. He really wanted me to get the best possible deal. Great dealer! Really took the time to work with me and gave me my best options. He really wanted me to get the best possible deal. More
Salesman Went to parking lot looking for a vehicle, Jason met me outside... I had in mind something I liked.. He showed me a few models.. When I saw the pr Went to parking lot looking for a vehicle, Jason met me outside... I had in mind something I liked.. He showed me a few models.. When I saw the price I gave him an offer on the spot.. I drove the car of the lot. There was no hassle or haggle.. he was professional and friendly. The process was quick. I came in with cash in hand. Thank you! I would recommend Jasón for all your needs !! More
Satisfaction quaranteed! Lisa was just amazing - she listened to my explanations of what I was looking for and why... in relation to last vehicle and what did not work for me Lisa was just amazing - she listened to my explanations of what I was looking for and why... in relation to last vehicle and what did not work for me. She found 2 Jeeps that worked ,wanted me to test drive both to see the difference and explained all the options in financing to me that were available. Even after I made my decision, Lisa continued to see each step through completion - down to ensuring the running board was on the car per my request....thank you,Lisa- for going above and beyond for me! More