Franklin Sussex Auto Mall

Michael was wonderful with whom to work. He didn't quit working on my Jeep's problems until they was completely resolved. My Jeep's issues commenced prior to the expiration of the warranty, but were quit working on my Jeep's problems until they was completely resolved. My Jeep's issues commenced prior to the expiration of the warranty, but were not completely resolved until after its expiration. Michael worked tirelessly with the warranty company and those within the dealership to make sure that I still had warranty coverage since the exact issue was not identified until after the expiration date. I am very thankful to Michael for all he did. I would definitely recommend Michael Nogrady and Franklin Sussex Automall to others. Sincerely, Lisa Fraser More

This is the 5th Jeep, my 3rd I have bought from this dealership and Jim Fisher. It is the best experience bar none! Jim is attentive and wonderful! He helps you every step of the way. Everyone you deal dealership and Jim Fisher. It is the best experience bar none! Jim is attentive and wonderful! He helps you every step of the way. Everyone you deal with is professional and extremely helpful. We will only purchase from here and work with Jim Fisher! He is the best! We will only purchase from this dealership and Jim Fisher! More

My salesperson Lisa was amazing--thorough, efficient, professional, friendly, and totally genuine. She went out of her way to make me a happy customer. However I was hoping for a larger trade in amount f professional, friendly, and totally genuine. She went out of her way to make me a happy customer. However I was hoping for a larger trade in amount for my Jeep. More

Have NEVER been treated so amazingly!!!!! Everyone that I delt with went above and beyond not only to help me but to make my expierence a painless one. My daughter and I have bought a total of 7 cars here I delt with went above and beyond not only to help me but to make my expierence a painless one. My daughter and I have bought a total of 7 cars here and will and have reccommeded this dealership and Nina, Brian, Dominic and Claude specifically to many friends and family. Keep up the GREAT work!!!!!!!! More

My husband and I had a great experience purchasing our two 2014 Jeep Patriots. Everyone was very friendly and more than willing to accomodate us in every way. I would definitely purchase our vehicles here two 2014 Jeep Patriots. Everyone was very friendly and more than willing to accomodate us in every way. I would definitely purchase our vehicles here again.! More

This was the only dealership that showed any interest in working with me because I was upside down on my trade in. Lisa was very friendly, helpful and patient with me. I never felt rushed or pressured into working with me because I was upside down on my trade in. Lisa was very friendly, helpful and patient with me. I never felt rushed or pressured into buying a car. More

Lisa Cheevers was our sales representative and she was wonderful. She was very informative, friendly, and was easy to work with. She really made us feel as if we were family, Lisa even helped me setup m wonderful. She was very informative, friendly, and was easy to work with. She really made us feel as if we were family, Lisa even helped me setup my Bluetooth with my phone before we drove off the lot. I will definitely be back at the end of my lease. I would also recommend Lisa to anyone looking to buy or lease a vehicle. More

Lisa was very helpful, pleasant and accommodating regarding my vehicle trade-in, financial requirements and the purchase of another Jeep. My family has worked with her in the past and look forward t regarding my vehicle trade-in, financial requirements and the purchase of another Jeep. My family has worked with her in the past and look forward to dealing with her in the future for any new/pre-owned vehicles we may need. Mike (in financial) was also very friendly and worked with me to get the right deal. Mary Grace Branagan More

Romelia and Lamonte could not have been nicer. Their relaxed attitude made me feel at ease. I was n ot pressured. I had arrived at the dealership unsure of what vehicle I was really interested in. Ro relaxed attitude made me feel at ease. I was n ot pressured. I had arrived at the dealership unsure of what vehicle I was really interested in. Romelia took me on a test drive in the vehicle of my choice and made me feel as if she would take me out in any car on the lot if that was what was necessary. Luckily for her I fell in love with the first car I drove. Lamonte and Romelia took the time to make the deal work for me. I ended up leasing my new Durango. I couldn't be happier and cannot wait to refer my friends and family to you. More

Lisa Drake was our salesperson and not only was she professional but extremely personable and courteous! We would definitely recommend Lisa Drake as the salesperson for anyone who is looking to purchas professional but extremely personable and courteous! We would definitely recommend Lisa Drake as the salesperson for anyone who is looking to purchase a vehicle! More