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Franklin Sussex Auto Mall

Sussex, NJ

3.8
519 Reviews

315 State Route 23

Sussex, NJ

07461

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519 Reviews of Franklin Sussex Auto Mall

October 15, 2013

Our Salesman Billy Dugan bent over backwards to get us the truck we needed at the payment we could afford. We are in the business of moving and setting Manufactured and Modular housing. We've bought a lot More

by KrisFinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Dugan
October 13, 2013

From setting up the service with Pam to the final closure with Michael was pleasurable. Service can be a pain, but when I can sit down and do my work on the computer, while waiting and know the vehicle will More

by DaveFrueh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne, Lisa Drake, Pam Resseler
October 10, 2013

I have been a regular service customer at The Sussex Auto Mall for several years. We have had 4 jeep products since 2007 . This has been the only dealership that I have trusted for regular service of my veh More

by LRG746
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bostelman
October 09, 2013

I'm a no nonsense kind of girl so don't like games of car dealerships. I would like to get the best price first time in without having to pit dealerships against each other. Once we got past a More

by musill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Matonis, Lisa Drake
October 06, 2013

Spoke with Jim over the phone. I gave him the overall picture of my trade in and the model of vehicle I wanted. We scheduled an appointment, I test drove two different models, and was never pressured in More

by jimjencs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fischer
October 02, 2013

Our salesman Billy was very knowledgeable, courteous, and respectful. He and the Finance Manager, Rob, were both very respectful of our time. Price negotiation went smoothly with no games. This was probab More

by jkhig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Dugan
October 01, 2013

Lisa was an absolute dream to work with from beginning to Lisa was an absolute dream to work with from beginning to end. She wasn't over bearing at all and understanding of what i wanted. she was very consid More

by outdoorsman11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rodriguez, Lisa Drake
October 01, 2013

Contacted the dealership regarding a convertible I'd seen on the dealership website. Spoke with Billy Dugan, was given a test drive. Billy was very informative, answered all of my questions. Everyone we More

by KarenGinNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Dugan
September 25, 2013

Michael went above and beyond to help me with issues I had been having with my Dodge Journey. I am so grateful to have found someone who I feel I can trust!! He explained everything so well. And kept goo More

by tzannetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal
September 23, 2013

I had my radio replaced several weeks ago for problems with the cd player while still on my complimentry sirius radio trial period. when the contract came due, I decided to renew and sent in a check alon More

by sja1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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