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Franklin Sussex Auto Mall

Sussex, NJ

3.8
519 Reviews

315 State Route 23

Sussex, NJ

07461

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519 Reviews of Franklin Sussex Auto Mall

January 26, 2014

Needed a heavy duty truck for work but had a limited budget. Jason Ohara and Lisa Cheevers did an excellent job finding the right truck to suit all of my needs and financial situation. They worked ver More

by haywagon2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason O'Hara, Lisa Cheevers
Mar 01, 2014 -

Franklin Sussex Auto Mall responded

Thank you for choosing us for your truck purchase! I'm glad the team was able to make this a good experience. Thanks again, Claude Jaillet General Manager

January 11, 2014

The dealership was easy to get to and everyone there was very nice upon arrival. The salesman Sam Nazzaro was very helpful. He made my experience easy and painless. I am a very busy person with very litt More

by rctautobody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nazzaro
Mar 01, 2014 -

Franklin Sussex Auto Mall responded

Thank you very much for for your business and for the nice review of Sam! Referrals are the greatest compliment! Thanks again, Claude Jaillet General Manager

January 02, 2014

Service Manager and Department were very courteous and friendly. Would recommend and use the coupons again to get my truck serviced. Very satisfied with my visit. More

by CKM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Tester
Mar 01, 2014 -

Franklin Sussex Auto Mall responded

Thank you for your business and for the nice review! Claude Jaillet General Manager

January 02, 2014

I have bought two cars from Lisa Drake and have been very satisfied with the whole car buying experience. Would definitely recommend and use again. More

by CKM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Drake
Mar 01, 2014 -

Franklin Sussex Auto Mall responded

Thank you for your repeated business and for the nice words about Lisa! I am happy we could make it a good experience. Thanks again, Claude Jaillet General Manager

December 31, 2013

Jon Acevedo was a pleasure to work with. His previous experience in service and intimate knowledge of the Jeep product made working with him easy and his information credible. We found pricing and trade More

by BSDSPARTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 01, 2014 -

Franklin Sussex Auto Mall responded

Thank you for your purchase and for taking the time to review the dealership and Jon! We really appreciate it. Claude Jaillet General Manager

December 17, 2013

I had a great experience buying my new Dodge Durango! It was quick and easy but then made me feel comfortable through the whole thing! More

by nmg0240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamonte Mejia, Lisa Cheevers
Mar 01, 2014 -

Franklin Sussex Auto Mall responded

The Durango is a great vehicle. Thank you very much for getting it here, enjoy! Claude Jaillet General Manager

December 16, 2013

Great service once again!!! They fixed the problem and did so in a timely manner. I would reommend this dealership to anyone looking to buy or lease a car!!!! More

by bgolden7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Tester
Mar 01, 2014 -

Franklin Sussex Auto Mall responded

Thank you very much! We alawys appreciate your business and any referrals! Thanks again, Claude Jaillet General Manager

December 15, 2013

Spoke to Bill S. and was told to meet with Lisa Drake. She was very kind and courteous and really took care of us and all of our needs. We had a perfect experience and will definitely be recommending this More

by WilliamDeloi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Margarucci, John Rodriguez, Lisa Drake
Mar 01, 2014 -

Franklin Sussex Auto Mall responded

Thank you very much for your business. I 'm very happy Lisa was able to make your experience a great one! Thanks Again, Claude Jaillet General Manager

December 11, 2013

My wife and I had a new avenger we never thought we could get rid of and get our mini van we needed for our expanding family. I contacted lisa on Facebook and it was a promising outlook. We drove to see li More

by Motoxcr298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Cheevers
Mar 01, 2014 -

Franklin Sussex Auto Mall responded

Thank you very much for your business, such a great review of Lisa and of course for your service to our great country! Enjoy your new vehicle! Thanks again, Claude Jaillet General Manager

December 01, 2013

Went in to inquire about turning in my lease ( Jeep). Was pleasantly surprised how amazing Jason and Lisa were with listening to our needs and all while keeping our budget in mind. We left with not one b More

by Cathy72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason O'Hara, Lisa Cheevers
Mar 01, 2014 -

Franklin Sussex Auto Mall responded

Thank you very much for purchasing two new vehciles! I am happy that Jason and Lisa could make it a great experience. Thanks Again, Claude Jaillet General Manager

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