Franklin Sussex Auto Mall

Friendly Dealership! Lisa Drake made my second time purchasing my Jeep at this dealership as easy as the first. She researched all the inventory and had information ready Lisa Drake made my second time purchasing my Jeep at this dealership as easy as the first. She researched all the inventory and had information ready and available for me. Everyone was very friendly and kind. Great place to buy a car! More

Best experience My husband and I have bought several new cars in the past years and I have to say working with Lisa Cheevers put all the others to shame. She was fri My husband and I have bought several new cars in the past years and I have to say working with Lisa Cheevers put all the others to shame. She was friendly, courteous, and quick to respond via text or phone to all and every question I had. She is not your typical pushy sales person that we all fear when walking into a dealership. She gets the job done and makes it a pleasant experience. She fought hard to get me the price I wanted for our new Jeep and trust me, I made her work. There were a few stains on the bumper and Lisa was quick to having the issue resolved. I would highly recommend this dealership and especially Lisa Cheevers to help you find the car of your dreams for the price of your dreams. More

Truly the best car buying experience I have every had! I have never been to a dealership like Franklin Sussex Auto Mall! It is the best experience I have ever had! We needed help because we were in a lea I have never been to a dealership like Franklin Sussex Auto Mall! It is the best experience I have ever had! We needed help because we were in a lease from another dealership that cost us a lot of money and put us in a very bad position! Rob, Doug, Billy and the reception staff made our awful situation into a very positive one. And the best yet, they made my kids smile! Which means more than anything! I will always remember ! You made a difficult time in our life turn to a positive one! My kids are still talking about everyone they met and can't wait till we buy our next car! I will tell EVERYONE I know, friends, family, strangers.. anyone who will listen! Thanks FSAM!!!!!!!!!!!!!!!! More

Good Car Buying Experience I recently bought a Dodge Avenger from this dealership and I have to say, not only was it the quickest car buying experience I've ever had, but my sal I recently bought a Dodge Avenger from this dealership and I have to say, not only was it the quickest car buying experience I've ever had, but my salesman was the most accomodating salesman I've ever encountered. Normally I feel like a fish in a shark tank when I go to car dealerships but Billy gave me plenty of options based on my preference, his honest opinion, and I didn't feel pressured into making a decision. I wiuld definitely recommend Franklin Sussex Automall if your in the Market for a car, and if he's available, grab Billy. You won't be disappointed. More

4th Car bought at Dealership and always a great experience Thank You Lisa Drake for your hard work and devotion into making my experience a great one. All my needs were met and it was an absolute pleasure Thank You Lisa Drake for your hard work and devotion into making my experience a great one. All my needs were met and it was an absolute pleasure More

Great experience! Great staff! We had a great experience at Franklin Sussex Auto Mall. Our salesperson was Lisa Drake, and she was the best. Extremely helpful and friendly, and made We had a great experience at Franklin Sussex Auto Mall. Our salesperson was Lisa Drake, and she was the best. Extremely helpful and friendly, and made the overall car-buying experience enjoyable. We will definitely be coming back here for our next vehicle! Lisa is EXCELLENT! More

Lisa Drake the Best Sales Person I needed to renew the lease on my car. Lisa tried to help me to negotiate with the bank. Even though we were unsuccessuf, Lisa was able to get me an I needed to renew the lease on my car. Lisa tried to help me to negotiate with the bank. Even though we were unsuccessuf, Lisa was able to get me another least with a brand new car which was well within my budget. Her knowledge of all the cars was excellent and she knew which car was best for me to suit my needs and my budget. My father is retiree from Chrystler and started with working for American Motors so I come from from a jeep family. It is good to know that Chrysler has salespeople like Lisa working on their behalf who has the love and passion about the cars. I am very happy about my experience with Lisa and I will recommend her the anybody who wants to buy a car from FSA. More

Franklin sussex auto mall I was a first time car buyer who went to other dealerships and felt bullied and pressured until I met Jason and Romelia. They made me feel comfortable I was a first time car buyer who went to other dealerships and felt bullied and pressured until I met Jason and Romelia. They made me feel comfortable and explained all my options clearly. They worked with in my means and they were very professional. It was the best experience I had. I love my new car!! More

Best Dealership Ever We recently purchased a Chrysler Mini van from Franklin Sussex. Their sales staff are extremely courteous and very professional. Our salesman was Mr. We recently purchased a Chrysler Mini van from Franklin Sussex. Their sales staff are extremely courteous and very professional. Our salesman was Mr. Billy Dugan. He was outstanding and very trustworthy. Afterwards we had a minor repair done which he took care very expeditiously. I would absolutely consider buying my next vehicle at Franklin Sussex. More