Franklin Sussex Auto Mall

Awesome experience very friendly! It was my first car buy everybody was extremely friendly it was an awesome experience with my sales reps Billy and Jim highly recommended them overall It was my first car buy everybody was extremely friendly it was an awesome experience with my sales reps Billy and Jim highly recommended them overall an amazing experience with this dealership! More

Great job Jason Concoy! Once again Jason did a great job. This is the second vehicle I purchased from Jason. Honest and hassle free. I was in and out in no time. Thanks agai Once again Jason did a great job. This is the second vehicle I purchased from Jason. Honest and hassle free. I was in and out in no time. Thanks again Jason and keep up the good work! More

Great service We had a great time working out a deal for our amazing mini Van Our sales woman Romelia was incredible and deserves an increase in salary and comm We had a great time working out a deal for our amazing mini Van Our sales woman Romelia was incredible and deserves an increase in salary and commissions. More

Romelia Roman - Outstanding Customer Service! Love her! I have been dealing with this dealership for the past 15 years in addition to my son and has been consistently the best place I've ever done business I have been dealing with this dealership for the past 15 years in addition to my son and has been consistently the best place I've ever done business as it relates to vehicles and service. I only do business with Romelia and even waited for her to come back off of maternity leave to buy another vehicle from her. She is attentive and gives you options you never thought of before. She on numerous occasions came back after she was off to meet w/ me on my schedule. She is super accommodating! No wonder she is a top salesman there! Highly recommend you seek her out when looking for a vehicle! She's amazing! More

2 jeeps in 2 weeks Once again Billy stepped up to the plate and knocked it out of the park. After bringing home my new Grand Cherokee Altitude and telling my brother abo Once again Billy stepped up to the plate and knocked it out of the park. After bringing home my new Grand Cherokee Altitude and telling my brother about the great deal I got from Billy a week ago, he wanted to get one too. We reached out to Billy and told him the color my brother wanted and we made an appointment to see it. When we got to the dealership, the Jeep was fueled up, washed and out front waiting for us to test drive it. When we got back from the test drive the deal was hassle free. We were in and out in no time. Thanks again Billy! See you in a couple of months! Haha More

Did the warrenty work without any problems. Brought in my Ram Power Wagon for warranty service. Service staff was extremely helpful and easy to deal with. I will return in the future for the sam Brought in my Ram Power Wagon for warranty service. Service staff was extremely helpful and easy to deal with. I will return in the future for the same service experience. More

Wonderful experience A perfectly exceptional visit to the dealership today. Amazing staff. Brian helped us find the perfect truck. Helpful and courteous and extremely know A perfectly exceptional visit to the dealership today. Amazing staff. Brian helped us find the perfect truck. Helpful and courteous and extremely knowledgeable. Worked with us to get our price range. Go see Brian!! More

best price for new car anywhere WE traveled 40 miles to this dealership with the promise that they would beat any deal we had been offered. I would have been upset to travel almost a WE traveled 40 miles to this dealership with the promise that they would beat any deal we had been offered. I would have been upset to travel almost an hour each way for them not to keep their word . Guess what they did no double speak no salesmen xx the beat my local dealers by a lot making my trip worth my while and the process was painless. If I buy another Jeep it would be from this dealership More

The ultimate car buying experience!! Billy is a top notch salesman, the best of the best! This was the third car we bought from Billy and the seventh overall bought from Franklin Sussex A Billy is a top notch salesman, the best of the best! This was the third car we bought from Billy and the seventh overall bought from Franklin Sussex Automall. When I contacted Billy about getting out of my current lease and into a Grand Cherokee Altitude, I knew he was the man for the job. Just like every other experience in dealing with Billy, this time was no different. He was quick, efficient, and professional from start to finish. Once again I will recommend Billy to anyone interested in a new or pre-owned vehicle. More

Worst service center in New Jersey! It's not even 1 star! Don't take you're vehicle here. They fixed my clusters and replaced the backing with a different color! This place altered the l It's not even 1 star! Don't take you're vehicle here. They fixed my clusters and replaced the backing with a different color! This place altered the look of my Challenger and didn't ask them to do that! Jim Tester should have found the color that was in there and put it back. He said that's all they have, but he lied! Had car for a week. No calls(as usual, no updates, nothing). As usual I had to call and it just happens(as always)that the part JUST ARRIVED! LOL! Funny how that happens everytime! I'm so tired of seeing that fool Bill Snouffer dressing up like a fool in his commercials, when what he really should focus on is improving the terrible service center they have! By far the WORST service center I have ever been to! Let's see if this reaches you're reviews that people can read. I bet it won't! More