Franklin Sussex Auto Mall

Changing a defective module The time that it took to take out the old module and replace it with the new was not very long. I was completely satisfied. The time that it took to take out the old module and replace it with the new was not very long. I was completely satisfied. More

Jeep trade up I traded in my 2014 Cherokee with 31,000 miles for a 2016 Cherokee with 12 miles. Monthly cost went up 30.00 a month but 2016 had options I didn't hav I traded in my 2014 Cherokee with 31,000 miles for a 2016 Cherokee with 12 miles. Monthly cost went up 30.00 a month but 2016 had options I didn't have on 2014. My sales man was Michael Canal and he kept his word and is honest and a good guy. Dealership has way too many annoying commercials on T.V but that's not the sales persons fault More

New car I bought a 2016 jeep from Franklin Sussex, my sales person was Mohammed A. Eljdid. He was extremely friendly, and knowledgeable on the vehicle I was l I bought a 2016 jeep from Franklin Sussex, my sales person was Mohammed A. Eljdid. He was extremely friendly, and knowledgeable on the vehicle I was looking at. Everyone was very nice at the dealership. More

EXCELLENT,EXCELLENT,EXCELLENT!!! I hope the title speaks for itself!! This is my sixth auto purchase from your dealership.....I entered the dealership the first time and sought out Bi I hope the title speaks for itself!! This is my sixth auto purchase from your dealership.....I entered the dealership the first time and sought out Bill Snouffer (from the commercials on the local tv station) who referred me to Doug Agne and that was the beginning of what has become a very pleasant relationship...Doug gets to know his customers...he knows their likes,needs etc.in other words he gets to know the customer and makes the customer realize that....Rob in the financial ofc also makes that rather tedious task as easy and pleasant as it can be...together those two made my recent experience from start to finish a pleasant one. More

Easy, friendly Answers all questions very friendly also made my first child's experience buying his first new car awesome :-) so in turn made me want to purchase a v Answers all questions very friendly also made my first child's experience buying his first new car awesome :-) so in turn made me want to purchase a vehicle More

Sam nazzaro is the best salesman. I have purchasued several vehickes in my life. And by far sam is the man. I will be back in the future as long has sam is still there. I have purchasued several vehickes in my life. And by far sam is the man. I will be back in the future as long has sam is still there. More

Very satisfied The salesperson was knowledgeable and didn't force himself on us. He walked us through the entire process of buying the vehicle and understood that ou The salesperson was knowledgeable and didn't force himself on us. He walked us through the entire process of buying the vehicle and understood that our time was limited. More

Billy made my process one of a kind and went above and beyond for me! Not only did he make me feel comfortable, he was extremely knowledgable and helped me made my process one of a kind and went above and beyond for me! Not only did he make me feel comfortable, he was extremely knowledgable and helped me pick the truck of my dreams! More

fast process My only issue was after the sale. I had a hard time getting the sales person to return my call to verify receipt of fax My only issue was after the sale. I had a hard time getting the sales person to return my call to verify receipt of fax More

As usual! This is the 5th Jeep I've purchased from FSAM. And like the first 4, I wouldn't think of having it serviced anywhere else. The advisors are top no This is the 5th Jeep I've purchased from FSAM. And like the first 4, I wouldn't think of having it serviced anywhere else. The advisors are top notch- they explain what services were done, any problems that need to be taken care of & any future service that should be planned. More