Franklin Sussex Auto Mall

NEW TRUCK WORKED WITH SAM NAZZARO TO PURCHASE TRUCK AS ALWAYS A FABULOUS EXPERIENCE. WE HAVE BOUGHT 6 VEHICLES IN 8 YEARS FROM FSAM DOES THAT SAY ENOUGH ? WORKED WITH SAM NAZZARO TO PURCHASE TRUCK AS ALWAYS A FABULOUS EXPERIENCE. WE HAVE BOUGHT 6 VEHICLES IN 8 YEARS FROM FSAM DOES THAT SAY ENOUGH ? More

Very accommodating and thorough Very helpful and accommodating. Easy to get in touch with and fast responses,would highly recommend, plan on getting my wife's vehicle here next time. Very helpful and accommodating. Easy to get in touch with and fast responses,would highly recommend, plan on getting my wife's vehicle here next time. More

Manufacturer R62 Notice I have always had good sales/service experience at FSAM. My first new car purchase was yr. 2010, and was referred by a neighbor to Lisa Drake, who ha I have always had good sales/service experience at FSAM. My first new car purchase was yr. 2010, and was referred by a neighbor to Lisa Drake, who has been very pleasant, experienced and professional in all my interactions with the Sales experience. Hands down simply the Best! More

Great New Car Buying Experience Worked with Sam Nazzaro to purchase a Jeep Grand Cherokee through an affiliate purchase program. Sam was great to work with, no negotiating, no hassl Worked with Sam Nazzaro to purchase a Jeep Grand Cherokee through an affiliate purchase program. Sam was great to work with, no negotiating, no hassle. Just a simple buy transaction and trade-in transaction. Then Sam made sure to review the vehicle features and answer any questions. Great experience. More

Great experience Sales person was very polite and honest. Would definitely return to dealership for future purchases. Plan on bringing my daughter to see Derek soon to Sales person was very polite and honest. Would definitely return to dealership for future purchases. Plan on bringing my daughter to see Derek soon to purchase a new vehicle. More

My service was quick and efficient Oil change and everything work as expected went as expected. Additionally software updates were performed to increase performance of my jeep. Happy w Oil change and everything work as expected went as expected. Additionally software updates were performed to increase performance of my jeep. Happy with Franklin Sussex Auto Mall. More

Air Bag Recall Recall/oil+filter change. They also did a safety inspection and let me know things that needed attention. I already knew about them but it was nice of Recall/oil+filter change. They also did a safety inspection and let me know things that needed attention. I already knew about them but it was nice of them to give my truck a check. More

Service Department Service was efficient. A loaner car was provided "free" for the time my car was being worked on. Car was ready when I was told it would be finishe Service was efficient. A loaner car was provided "free" for the time my car was being worked on. Car was ready when I was told it would be finished. Car is operating like new. More

Oil change Great Oil change and everything work as expected went as expected. I try to bring my car back to the dealer as often as I can and I like the servic Great Oil change and everything work as expected went as expected. I try to bring my car back to the dealer as often as I can and I like the service here. I find this to be the best dealership around More

Recall Serice All the work was completed as required. Very good use of all modern communication tools (text messages and email) . Very "personable" service rep's. All the work was completed as required. Very good use of all modern communication tools (text messages and email) . Very "personable" service rep's. I'll be back (if needed) More