Franklin Sussex Auto Mall

highly recommend I absolutely love my new jeep compass. william wallace was my sales person, and he made my experience at the dealership an awesome one. i am very happ I absolutely love my new jeep compass. william wallace was my sales person, and he made my experience at the dealership an awesome one. i am very happy with the car, and very happy with the dealership. also thank you Rob in the finance department. You all went above and beyond abd exceeded my expectations. thank you!!!! highly recomend!!! More

Outstanding Experience I came into the dealership thinking I knew exactly what I wanted. But Will, being so knowledgeable, knew better! Will, my salesman went through the ex I came into the dealership thinking I knew exactly what I wanted. But Will, being so knowledgeable, knew better! Will, my salesman went through the extensive inventory that they had to offer and picked out several vehicles for me to test drive and look at. He didn’t stop looking until we found the PERFECT Jeep! I am so incredibly thankful for his hard work in getting me into my dream car! The dealership is beautiful and comfortable! Felt very good about my decision! More

Exceeded expextations After arriving a d dealing with Will Wallace, I was walked through many different vehicles and options. Will took the time to explain eacb and every After arriving a d dealing with Will Wallace, I was walked through many different vehicles and options. Will took the time to explain eacb and every feature. The finance guy Mike Made it Happen and it was expedited. Good job fellas. More

Great lease experience Easy,low pressure, fast. Great experience with Will who was very accompdating. Will definitely recommend him to friends. Will also recommend Franklin Easy,low pressure, fast. Great experience with Will who was very accompdating. Will definitely recommend him to friends. Will also recommend Franklin Sussex Automall to others More

Excellent Customer Service After being to numerous dealerships with a worse experience at each one, Franklin Sussex was our final stop. I couldn't have asked for a better salesp After being to numerous dealerships with a worse experience at each one, Franklin Sussex was our final stop. I couldn't have asked for a better salesperson. Will was so helpful and knowledgeable. His honesty, professionalism and him going above and beyond to find the perfect car for me was the reason I chose Franklin Sussex. I would definitely recommend him and Franklin Sussex. It was a great experience More

Need a great salesperson call Lisa Drake Lisa Drake is the most professional and honest person I have ever met when dealing with a salesperson .I bought a new truck from Lisa last night, she Lisa Drake is the most professional and honest person I have ever met when dealing with a salesperson .I bought a new truck from Lisa last night, she listen to what we were looking for and how much we could afford. Lisa made us feel she was working for us to get the best deal with no string attached .Lisa treated us like family and I recommend anyone who is looking to buy or lease a vehicle to get in touch with Lisa you will not regret it. Lisa is 10 in my book !! Honest,respectful, friendly and truely cares about her customers getting the best deal possible. Thank you Lisa More

Very helpful The customer service agent was very helpful, courteous and professional. The work was done in a timely fashion and they explainrd Every thing clearly. The customer service agent was very helpful, courteous and professional. The work was done in a timely fashion and they explainrd Every thing clearly. I'm glad I went to Franklin Sussex Auto mall for my repairs and oil change. I will be back!! More

Excellent service, pleasant and satisfactory customer experience. which couldn't be like this without All the unparalleled effort of very patient, kind and highly prof pleasant and satisfactory customer experience. which couldn't be like this without All the unparalleled effort of very patient, kind and highly professional sales person Will Wallace, Want to express my appreciation for the job done by Rob Matonis in terms of finding suitable financial conditions for me. This dealership, with employees like them - is the only place I would visit myself or recommend to friends and family when consider to buy another car ! More

not complete It was a case of miss communication This is why I hate to fill this crap out. Only reason is Pam was a great person to work with. It was a case of miss communication This is why I hate to fill this crap out. Only reason is Pam was a great person to work with. More