Franklin Ford

Amazing work Great interaction George has been and and will be my guy for life thank you will be my guy for life thank you More

I came from out of state (CT) to buy my Ford Bronco Sport and I got a great price from them on the 2024 Bronco Sport Big Bend (beat anything in CT with the exact same options by a big margin). However, more and I got a great price from them on the 2024 Bronco Sport Big Bend (beat anything in CT with the exact same options by a big margin). However, more importantly, they were simply wonderful, honest people to deal with. Both after I test drove the Bronco Sport, as well as over the course of the next few days and several phone calls, my sales person (Eric Langmead) as well as both sales managers (George Carr and Ian Marsh) were simply great. They answered all my questions re about the car and about getting it licensed and registered in CT. Also Manny Fernandes, the Finance Mgr, was also very knowledgeable about all the financing options and/or extended warranties, etc. available to me. The entire sales process was friendly and informative and not "pushy" at all. Also, there were no last minute hidden cost "add-ons" or fees or other unexplainable charges to increase the agreed upon price. And after the sale, they were just as great and Franklin Ford even had two very nice people (Rich and Tony) meet us at the CT DMV in Norwich, CT to insure everything went smoothly with the CT registration process and to answer any last minute questions about the Bronco's Remote Start system and theBluetooth/Applephone link etc.(which made my wife very happy!!). Overall, this was just a wonderful car buying experience (and I have bought a lot of cars over the last 40 yrs) and I rate them as one of the two best ( of the numerous car dealers I have visited) that I have ever dealt with. I would certainly buy from them again and definitely recommend them to anybody. More

Franklin Ford was top Notch. Sergey came out and introduced himself made me feel very comfortable. The buying process went smoothly. I would recommend them to all my friends. Sergey came out and introduced himself made me feel very comfortable. The buying process went smoothly. I would recommend them to all my friends. Thank you! More

Everyone is so helpful and willing to explain in detail all of the various forms. all of the various forms. More

Everyone was very helpful and made for a great experience starting with the salesman Eric and all the way to the financing great place and great people thank you very much Franklin goes I will send everybody starting with the salesman Eric and all the way to the financing great place and great people thank you very much Franklin goes I will send everybody I can to your location thank you again More

Well i have had my optima for one month but the brakes are making noise dont really know why? Should have been checked i think before i bought it? are making noise dont really know why? Should have been checked i think before i bought it? More

We had a great experience at Franklin Ford, from start to finish. Eric helped us find the perfect car for our family, for a great price. We had been to other dealerships in the area, and Franklin Ford had th finish. Eric helped us find the perfect car for our family, for a great price. We had been to other dealerships in the area, and Franklin Ford had the largest selection and the best variety. We will visit Franklin Ford first, next time we need a vehicle! More

Happy with my experience at Franklin Ford. My salesman was Eric and he was GREAT. He was available and flexible to my needs. There was no pressure from him or any of the Franklin Ford team to My salesman was Eric and he was GREAT. He was available and flexible to my needs. There was no pressure from him or any of the Franklin Ford team to buy. Manny, was great in securing finance based on my credit score. Even the managers were great and accommodating. Great team at the Franklin Ford. I will definitely recommend Franklin Ford. More

Excellent! Best car buying experience ever! Thank you Sergey and Manny! They were professional, super helpful, and answered all my questions thoroughly! Thank y Best car buying experience ever! Thank you Sergey and Manny! They were professional, super helpful, and answered all my questions thoroughly! Thank you so much Franklin Ford! More

Small dealership which makes it your best choice when purchasing a new vehicle. Very easy to deal with and friendly. purchasing a new vehicle. Very easy to deal with and friendly. More