
Franklin Ford
Franklin, MA
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237 Reviews of Franklin Ford
Great customer service Mike always working hard to take care of the truck order the parts needed and completed the service on time. Thank you Franklin Ford. care of the truck order the parts needed and completed the service on time. Thank you Franklin Ford. More
the entire team at Franklin Ford were fabulous. the service is always very good, professional and polite. I trust this dealership because I have never had to return for work not done right the firs the service is always very good, professional and polite. I trust this dealership because I have never had to return for work not done right the first time. I'm not positive the gentleman name was but I have worked with all the service advisors and they are all excellent. More
Ron was great, he answered all my questions always called me back in a timely fashion. I had to reschedule on multiple occasions and he was always very patient and polite. A seamless purchase and would highl me back in a timely fashion. I had to reschedule on multiple occasions and he was always very patient and polite. A seamless purchase and would highly recommend. More
I originally gave 5 stars but I regret that now. I bought a lemon from this dealership and it’s past time for me to return the vehicle. $9000 worth of repairs due to something that was out on the Fo I bought a lemon from this dealership and it’s past time for me to return the vehicle. $9000 worth of repairs due to something that was out on the Ford TSB that was never cared for. I’m now dealing with bad CAM phasers (Campaigns 21N03 & 21B10) leaky struts, bad battery, defective hood latch setting off the alarm. Looks like they mickeyed the vehicle to sell and last past the lemon law timeframe so I couldn’t return the vehicle. Buyer beware, AVOUD THUS DEALERSHIP. More