Fox Chrysler Dodge Jeep Ram - Used Cars
Grand Rapids, MI
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78 Reviews of Fox Chrysler Dodge Jeep Ram - Used Cars
Great Experience Tom Beuker recently assisted us in the purchase of an used car. He was friendly, professional and didn't try to just blow off our concerns like a lot Tom Beuker recently assisted us in the purchase of an used car. He was friendly, professional and didn't try to just blow off our concerns like a lot of salesmen. He addressed them head on and said - I'll take care of that. In a recent car accident, Tom was understanding and helpful in assisting us with all the details. Wayne handled our financing and was also prompt and professional. It was quick and all the details were taken care of. Nice to work with you! More
Routine repair I bought my second Dodge strictly because of the service department. They're always reasonable, explain the problem, as a widow, they keep me safe. I bought my second Dodge strictly because of the service department. They're always reasonable, explain the problem, as a widow, they keep me safe. More
Fast and friendly I can easily compare. I inquired at a Honda dealership a few days prior, and talked to a salesman on the phone who told me he would call me before he I can easily compare. I inquired at a Honda dealership a few days prior, and talked to a salesman on the phone who told me he would call me before he left at 6. I called him back at 5 and got voice mail. I called him back the next day and he told me he was waiting in financing to get back to him but would make my wait worth it. I never heard from him again. In contrast, I walked into K&M Dodge, was helped in minutes, and walked out with my car the same day, only after Dustin made sure all of our questions were answered. We love our new car, we loved the service, and we would recommend this dealership to our friends and family over any that I have ever dealt with. More
Great Place The staff treated us great. We werent able to afford a new vehicle, but were treated as well as someone who did. Very kind and helpful staff..When I n The staff treated us great. We werent able to afford a new vehicle, but were treated as well as someone who did. Very kind and helpful staff..When I need another vehicle I will return here. More
Excellent experience! My experience with K&M was excellent! Mike Koning was my salesperson and he was open, honest and patient. Honesty is my top criteria when doing busine My experience with K&M was excellent! Mike Koning was my salesperson and he was open, honest and patient. Honesty is my top criteria when doing business and I would definitely recommend this dealership to anybody looking for an honest business. More
TOP NOTCH SERVICE!!! The customer service at K&M Dodge is outstanding! We have always brought our vehicle here for oil changes and received excellent service! This mornin The customer service at K&M Dodge is outstanding! We have always brought our vehicle here for oil changes and received excellent service! This morning we had an issue with our vehicle that required a diagnosis and repair-everyone that we interacted with at K&M; from the drop off, the service rep, to the shuttle driver (Bruce); all were top notch! Within a couple of hours my car was repaired and I was back at work!!! I cannot thank the K&M team enough for providing us with outstanding service!!! We will always use them to service our vehicle! More
The only place to buy a new vehicle My family has bought cars,trucks and vans from Paul going on thirty two years is one of the best places to buy a new vehicle sign David Lee Fosket My family has bought cars,trucks and vans from Paul going on thirty two years is one of the best places to buy a new vehicle sign David Lee Fosket More
I'll be back :) I only got 1 key with my car. But they took care of it. When I bought the car it was freezing temps out. I thought there was ice on the headlight. A c I only got 1 key with my car. But they took care of it. When I bought the car it was freezing temps out. I thought there was ice on the headlight. A couple days later I seen there was moisture inside the headlight. They also took care of that. They were great to deal with. I'll be back for my next car. More
Tom Bueker was an excellent guy to work with and anticipated our every requirement almost before we mentioned it. Everyone at K7M was courteous and helpful. Anyone we run across ready to buy a vehi anticipated our every requirement almost before we mentioned it. Everyone at K7M was courteous and helpful. Anyone we run across ready to buy a vehicle will certainly get our referral to Tom and K&M. Thanks Lew Hunt More
Had a game plan to look at Ford vans and Dodge Grand Caravans before my wife and I would make a offer on a newer car. After dealing with Tim, we found what we were looking for and at the price range we Caravans before my wife and I would make a offer on a newer car. After dealing with Tim, we found what we were looking for and at the price range we wanted to stay within and we never did get over to the Ford dealer. Tim had been referred by a friend that had purchased a van at K&M. I had asked how the purchase had gone and if the after purchase service with the van was as good as the sale and she told me it was excellent. Also Eric was able to get my financing at a low interest rate which kept my monthly payment below what I had worked into my budget. The Baylis family More