Fox Chrysler Dodge Jeep Ram - Used Cars
Grand Rapids, MI
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78 Reviews of Fox Chrysler Dodge Jeep Ram - Used Cars
Was looking for a new truck as my Chevy was starting to go, talked to Rob and he was extremely helpful and knowledgeable, and made me a great deal on a new loaded 1500 Ram, finance manager Eric was easy to go, talked to Rob and he was extremely helpful and knowledgeable, and made me a great deal on a new loaded 1500 Ram, finance manager Eric was easy to work with and very nice and the. Whole process was almost painless. I would recommend this dealership to anyone looking for a new vehicle More
From the time we first walked on to the K and M property we felt valued and served. We were immediately greeted by a sales person who directed us to the offices. Bruce introduced himself and spent the fir we felt valued and served. We were immediately greeted by a sales person who directed us to the offices. Bruce introduced himself and spent the first 15 minutes inquiring about our interests in a vehicle. We had the sense from the start that he was there to serve us in helping us determine what would be best for our family's needs. We felt comfortable asking candid questions such as what to expect from a pre-owned vehicle that was used as a rental car. We discussed the various features of the mini vans and which ones were or were not necessary for our needs. K &M also has a number of pre-owned minivans in stock. Bruce was able to answer a range of questions from mechanical and technical to those in the more personal realm, such as why the van we selected with lower miles was the best choice for us. At no time did we feel pressured, but genuinely served. Once we decided on which van to take a closer look at the whole process was completely smooth from taking that vehicle to our mechanic for a "once over" to returning to K and M to make an offer. We are very pleased with our choice and with the peace of mind we have knowing our future needs with this van will be well met in service and any other incidental concern we may have. We will plan on doing our future car shopping at K and M. Our sincere thanks to everyone who assisted us this past week. More
I'm almost 17 and this is my first car. With the help of my parents, finding this vehicle only took about a month. I'm a bigger fan of SUV's than I am of cars, but I could never handle a big truck, so th of my parents, finding this vehicle only took about a month. I'm a bigger fan of SUV's than I am of cars, but I could never handle a big truck, so this vehicle is perfect for me! More
My wife's car blew out its water pump a day before she had to head up north for work for two weeks. The car was going downhill rapidly and we were debating getting her a new one anyway. K&M gave us she had to head up north for work for two weeks. The car was going downhill rapidly and we were debating getting her a new one anyway. K&M gave us their best estimate of how long it would take to fix and the price (it was Saturday and the service department was closed) so we asked to see how much trade-in value they would give us. They gave us more than fair trade-in value and helped us look at cars in the specific price range we indicated. Tom, the salesman who helped us, never once tried to push us onto a more expensive car or go outside our price range. When all was said and done, since our insurance agency was closed for the weekend, he let us drive a new car out on his dealer plate so my wife wouldn't have to rent a car to get up north. It was well above and beyond what he needed to do for us. It was a great experience and I know where we'll be getting our next car from. More
Made the process easy; friendly and straight forward. I would recommend K&M to friends and family. I look forward to a long term relationship would recommend K&M to friends and family. I look forward to a long term relationship More
We were most satisfied with the approach the salesman, Pat Wingett, gave us when we entered the lot. He approached us in a friendly manner, listening to our needs/wants for the car that we were looking t Pat Wingett, gave us when we entered the lot. He approached us in a friendly manner, listening to our needs/wants for the car that we were looking to purchase. He explained to us the advantage of buying at this time as the market evolves throughout the year. He found at least 3 or 4 vehicles within the parameters we had expressed as he knew his inventory. He secured the vehicle for us to test drive and made sure all was in order. Upon our return, we discussed the details needed to finalize a transaction, pending a carfax report. We feel Pat was able to negotiate with us so we felt comfortable with the purchase price, then had all the paperwork ready to finalize the next day when we arrived to take possession of the vehicle. In summary, we were very impressed with his knowledge, people skills and efficiency. More
Had a great experience working with K&M Dodge. Didn't feel pressured at all to purchase a vehicle, they were patient while I looked for just the right vehicle for my family. Found a vehile I really liked feel pressured at all to purchase a vehicle, they were patient while I looked for just the right vehicle for my family. Found a vehile I really liked and Tom was able to help get me a great deal and now I am driving a great car! Would recommend this dealership to friends and family. More
I was in a bind and needed the car right away, they had it cleaned up and ready to go! Super friendly people to work with! it cleaned up and ready to go! Super friendly people to work with! More
Tim greeted me as soon as I walked in the showroom and was willing to help me even though i was just curious about the truck and price. I ended up trading in my 3rd truck i had purchased thru k&m, and ha was willing to help me even though i was just curious about the truck and price. I ended up trading in my 3rd truck i had purchased thru k&m, and have since then already recommended 2 friends who will be stopping in to see Tim about a new truck! Good luck Tim! Thanks again! Brian Herrmann Hydro-Turf Irrigation More