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Fowler Volkswagen of Norman
Norman, OK
346 Reviews
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346 Reviews of Fowler Volkswagen of Norman
June 09, 2014
beetle service After spending over $2000 in service work on her beetle at Fowler in the last year my daughter had an issue with her beetle again. Fowler reviews th After spending over $2000 in service work on her beetle at Fowler in the last year my daughter had an issue with her beetle again. Fowler reviews the codes and suggested several repairs none of which did they promise to resolve the trouble lights. Additionally they charged over $100 for looking at the car which they would not apply to the service work. More
by mikespaulding67
Employees Worked With
Jose Santos
May 20, 2014
My very first new car! I am the proud owner of a new Volkswagen Jetta. To say I was an excited, enthusiastic customer is an understatement. Ths car is the culmination of har I am the proud owner of a new Volkswagen Jetta. To say I was an excited, enthusiastic customer is an understatement. Ths car is the culmination of hard work and a step towards building my own business. I needed a reliable and safe vehicle in my price range (not huge since I m a self employed artist). I chose Fowler VW because of their commitment to the art community, Plaza District, local music scene, and my hometown of Norman. Travis was awesome on our test drive. I learned all the things I needed to know, and then he jammed with me as I played my first song in the car! He shared my excitement. He took a photo with me after that is still one of my favorites with us jumping for joy! Ha! I still have all my original paperwork and his personal number saved in my phone to text with by questions. I absolutely loved my experience from start to finish and am happy to spread the good word and refer people who comment on my rad Thunder Blue Jetta named Rumble to Travis! More
by Shannabanana
Employees Worked With
Travis Smith
May 16, 2014
Ask for Josh or Andrew! Fowler VW is the place to buy a vehicle. I was never bombarded when I entered the car lot and purchased the car I was interest in for a great price. I Fowler VW is the place to buy a vehicle. I was never bombarded when I entered the car lot and purchased the car I was interest in for a great price. I worked with a young man named Josh who was more than willing to help me. He was friendly, attentive and wasn't your typical car salesman. A young man named Andrew was very helpful as well and visited with me while I waited and was quite comical which made my time there fly by. Everyone was beyond nice and I highly recommend Josh or Andrew at Folwer VW. More
by boomsoon14
Employees Worked With
Josh Huckeby, Andrew
May 14, 2014
JOSH WAS AWESOME!! I had been pushed off a few dealerships prior to coming to Fowler Volkswagen, I'm a young girl and a first time buyer with student loans and no credit I had been pushed off a few dealerships prior to coming to Fowler Volkswagen, I'm a young girl and a first time buyer with student loans and no credit. None knowing I had a pre-approved bank draft in my purse. we weren't bombarded when we pulled onto the dealership. we parked got out of our car and started walking toward the used cars. Josh walked up shook our hands and introduced himself, he was very friendly and nice (and easy on the eyes). We never felt pressured the whole experience. Josh was helpful the whole time. Even after I was throwing every reason out that screamed I couldn't get approved to buy. He expressed he would try to help me get into the car I wanted and if it doesn't work we could still shake hands and be friends! He was very funny and made us feel at ease the whole time. He made our car buying experience fun and enjoyable the way it should be buying a new car. I will absolutely refer Josh to everyone I know!!! Josh was awesome!! More
by tc11990
Employees Worked With
Josh Huckeby
May 14, 2014
My Review of Fowler Volkswagen of Norman I hate going to car dealerships because of how the salesman bombard the customers. Even though I knew what I was going for & which salesman I was goin I hate going to car dealerships because of how the salesman bombard the customers. Even though I knew what I was going for & which salesman I was going through, I was not bombarded when I pulled onto the lot, & the salesman didn't know that I had already been speaking with Joshua & already knew which car I wanted. While I was waiting for everything to get finalized, I didn't have any worries about getting screwed over because I am a young female. Everyone that works there made me feel so comfortable & made sure I was taken care of. Joshua was so nice & also made sure that I wasn't taken advantage of & made sure that the Finance department, sales manager, & detail shop got me taken care of. I would definitely recommend Fowler Volkswagen of Norman & I will purchase more vehicles from their in the future. More
by QueenKp87
Employees Worked With
Joshua Dale Huckeby
February 18, 2014
Initial experience was good. Then when I tried to get a refund for items they tacked on to my contract it was a nightmare. Sales manager was very rude and was not willing to help me at all! refund for items they tacked on to my contract it was a nightmare. Sales manager was very rude and was not willing to help me at all! More
by Michalb
Employees Worked With
Jimmy Roberts
December 03, 2013
Put down $500.00 deposit on a new Passat We were not Put down $500.00 deposit on a new Passat We were not told that deposit was not refundable Fowler would not refund our money Very dissatisfied with Put down $500.00 deposit on a new Passat We were not told that deposit was not refundable Fowler would not refund our money Very dissatisfied with the complete deal handled by the sales manager More
by HenryCarney
Employees Worked With
Sales manager, Mark Reeves
August 12, 2013
I have been looking for a new car for months for my wife. Volkswagen was one of the choices I had in mind. In the course of a weekend we looked at Honda Civic, Hyundai Elantra GT, Toyota Corolla and Volkswa Volkswagen was one of the choices I had in mind. In the course of a weekend we looked at Honda Civic, Hyundai Elantra GT, Toyota Corolla and Volkswagen Jetta. After driving all of them, the Jetta was the one. We could have gone to many VW dealers within 500 miles of OKC, because we wanted a car, not needed one. We chose Fowler VW because of their reputation and the ability of dealer trades. We went and met with our salesman, Justin Bond, who helped us out. We told him what we were looking for including exterior color and options. I felt like I was treated well and felt no pressure from Justin. I'm 58 and remember pressure from places like Lynn Hickey Dodge in OKC and Cal Worthington Dodge in Los Angeles. Our experience at Fowler Volkswagen was something I will remember as a GOOD experience. Justin made sure everything I asked for in the make-ready process was done and done correctly. Justin even followed up a week later. I will make sure I tell people where I bought the car and our salesmans name. Note that I said OUR salesman, not just a salesman. More
by 1jayhawks
Employees Worked With
Justin Bond
August 05, 2013
I went for a test drive for a 2010 mazda cx-9. The test drive went great till I got it home. It started to shift hard! Took it to a local mazda dealer was told it was 2.5 qts low in transmition fluid. Not drive went great till I got it home. It started to shift hard! Took it to a local mazda dealer was told it was 2.5 qts low in transmition fluid. Not only that they just gave me a xx story about how the service department missed it they wouldnt take the car back even after I told them I wanted my money back. Will never refer them to anyone screwed me royaly More
by chrisdaman84
Employees Worked With
Jimmy Roberts
July 03, 2013
Had a 7:45am appointment for warranty work. Picked the Jetta up at 4:30pm and no work had been performed. Could not give a valid reason except that they were busy. Jetta up at 4:30pm and no work had been performed. Could not give a valid reason except that they were busy. More
by insmann
Employees Worked With
Jose and Gator (Bryan), Rob Lackey
