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Fowler Volkswagen of Norman

Norman, OK

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345 Reviews

617 N. Interstate Dr.

Norman, OK

73069

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345 Reviews of Fowler Volkswagen of Norman

May 20, 2014

My very first new car! I am the proud owner of a new Volkswagen Jetta. To say I was an excited, enthusiastic customer is an understatement. Ths car is the culmination of har More

by Shannabanana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Smith
Jun 10, 2014 -

Fowler Volkswagen of Norman responded

We are so thrilled to know that you love your new Jetta and that you had a great experience with Travis. We love the Plaza District and we will continue to help grow the district in any way we can. Take care of Rumble and if you have any further comments or general questions, please do not hesitate to reach out to us via Facebook, Google+ or Twitter.

May 16, 2014

Ask for Josh or Andrew! Fowler VW is the place to buy a vehicle. I was never bombarded when I entered the car lot and purchased the car I was interest in for a great price. I More

by boomsoon14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Huckeby, Andrew
May 20, 2014 -

Fowler Volkswagen of Norman responded

Thank you for the feedback you've provided us. We are very pleased to know that Josh and Andrew were able to assist you in the purchase of your new vehicle. Please let us know if there is anything else we can do for you in the future!

May 14, 2014

JOSH WAS AWESOME!! I had been pushed off a few dealerships prior to coming to Fowler Volkswagen, I'm a young girl and a first time buyer with student loans and no credit More

by tc11990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Huckeby
May 14, 2014

My Review of Fowler Volkswagen of Norman I hate going to car dealerships because of how the salesman bombard the customers. Even though I knew what I was going for & which salesman I was goin More

by QueenKp87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Dale Huckeby
May 14, 2014 -

Fowler Volkswagen of Norman responded

Thank you for the feedback you've provided us. We are pleased to know that Joshua was very helpful and was able to get you into the right vehicle. If you have any further comments, please do not hesitate to reach out to us via Facebook, Google+ or Twitter.

February 18, 2014

Initial experience was good. Then when I tried to get a refund for items they tacked on to my contract it was a nightmare. Sales manager was very rude and was not willing to help me at all! More

by Michalb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Roberts
Feb 19, 2014 -

Fowler Volkswagen of Norman responded

Good morning and thank you for your review. We are pleased to know that your initial experience went well; however, we would like to know more information about what happened during your recent visit to our dealership. Your concern has been sent to one of our managers and they will contact you shortly regarding this issue. If you have not heard from a representative at Fowler Volkswagen of Norman by the end of the day, please feel free to send our BDC Manager, Gwen, an email at <Gwens@fowlervw.com. Once again, we truly apologize for any inconvenience we may have caused you and would like to work towards a resolution to fixing this problem.

Feb 19, 2014 -

Fowler Volkswagen of Norman responded

gwens@fowlervw.com. Once again, we truly apologize for any inconvenience we may have caused you and would like to work towards a resolution to fixing this problem.

December 03, 2013

Put down $500.00 deposit on a new Passat We were not Put down $500.00 deposit on a new Passat We were not told that deposit was not refundable Fowler would not refund our money Very dissatisfied with More

by HenryCarney
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager, Mark Reeves
Dec 05, 2013 -

Fowler Volkswagen of Norman responded

Henry, we apologize for the inconvenience we may have caused you. We haven taken care of the problem. If you have any further questions or concerns, please don't hesitate to let us know!

August 12, 2013

I have been looking for a new car for months for my wife. Volkswagen was one of the choices I had in mind. In the course of a weekend we looked at Honda Civic, Hyundai Elantra GT, Toyota Corolla and Volkswa More

by 1jayhawks
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bond
August 05, 2013

I went for a test drive for a 2010 mazda cx-9. The test drive went great till I got it home. It started to shift hard! Took it to a local mazda dealer was told it was 2.5 qts low in transmition fluid. Not More

by chrisdaman84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Roberts
July 03, 2013

Had a 7:45am appointment for warranty work. Picked the Jetta up at 4:30pm and no work had been performed. Could not give a valid reason except that they were busy. More

by insmann
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jose and Gator (Bryan), Rob Lackey
May 30, 2013

This is a great dealership with wonderful staff. We bought a used bmw last night and the experience was great! Our salesman, Jordan Miles was a very polite young man and went out of his way to help an More

by katiedobbs
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Miles
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