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Fowler Volkswagen of Norman

Norman, OK

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345 Reviews

617 N. Interstate Dr.

Norman, OK

73069

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345 Reviews of Fowler Volkswagen of Norman

February 26, 2015

horrible Will never do business with them again, Was sold extended warranties without my knowledge and wouldn't take them back off saying they were non refunda More

by natobea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Roberts, Robert Smith
Mar 18, 2015 -

Fowler Volkswagen of Norman responded

We truly apologize for the inconvenience we may have caused you. Would you please reach out to Walter Wagner, the BDC Manager for Fowler Volkswagen. He will do everything he can to help you resolve this issue. Walter can be reached at WalterW@FowlerVW.com. We look forward to hearing from you soon.

February 09, 2015

buying used car We went with intentions of buying a mother in law car. In a short time we actually left in a used one owner VW Passat. Perfect car for what we needed. More

by Ronda Cole
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Roberts
Feb 09, 2015 -

Fowler Volkswagen of Norman responded

Ronda, thank you for taking the time to share your recent experience with us. We are pleased to know that you were satisfied with your customer service and that Jimmy treated you very well. We hope that you and your family enjoy your new Passat. Please do not hesitate to reach out to us with any future comments or general questions about your vehicle.

February 05, 2015

Excellent experience. We purchased a used VW GTI. From the start of our search to signing the paperwork, everyone was very accommodating and eager to assist us. (We never o More

by adrluvsgti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Roberts
Feb 09, 2015 -

Fowler Volkswagen of Norman responded

Thank you for taking the time to share your recent experience with us. We are pleased to know that you had a great experience and that Jimmy was very helpful. He loves all things Volkswagen and is definitely a huge asset to us. Enjoy your new GTI!!

January 26, 2015

Infinity QX56 Jimmy is an excellent sells man. No pressure, easy going and very helpful. Follow up phone call to see how everything was going. Thanks Jimmy. More

by 2country
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Roberts
Feb 09, 2015 -

Fowler Volkswagen of Norman responded

Thank you for taking the time to share your experience with us. We are pleased to know that Jimmy was very helpful. Please do not hesitate to reach out to us via Facebook, Google+ or Twitter with any additional comments you may have. Enjoy your vehicle!

January 10, 2015

Fantastic car buying experience Professional, knowledgeable and genuine, Jimmy Roberts made our car buying experience a breeze. Highly recommend if you want a transparent, stress-fr More

by christifred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Roberts
Jan 15, 2015 -

Fowler Volkswagen of Norman responded

Thank you for taking the time to share your experience with us. We are pleased to know that Jimmy was able to provide you with a great car buying experience and that he went the extra mile to get you the right deal. Please do not hesitate to reach out to us via Facebook, Google+ or Twitter with any additional comments you may have. Thank you again for the kind words.

August 23, 2014

Purchase of used Honda CR-V We had a great experience at Fowler Volkswagon. We came in to look at a used Honda CR-V, and worked with Andrew and John Mullins. Andrew was very help More

by JR's5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew "Tin Cup" Makoski, John Mullins, Robert Smith
Aug 25, 2014 -

Fowler Volkswagen of Norman responded

Thank you for the feedback you have provided us. We are pleased to know that Andrew and John were very helpful and made your entire process very enjoyable. Please do not hesitate to reach out to us via Facebook, Google+ or Twitter with any additional comments you may have. Enjoy your new CR-V!

August 17, 2014

Best day I've had in a long time!!! Josh was my Salesman, I don't see his name listed? He was very knowledgable, friendly, a great listener and very patient! This was my first "new car p More

by lynn.byrum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Smith
Aug 18, 2014 -

Fowler Volkswagen of Norman responded

Lynn, thank you for the feedback you've provided us about Josh. We are pleased to know that he was very helpful and you that you are now a proud owner of a Passat. Please do not hesitate to reach out to us via Facebook, Google+ or Twitter with any additional comments. Enjoy your new vehicle!

August 13, 2014

horrible month long legal action taken Beware used cars may be wrecked. Not honest establishment. Shady on car titles. John Mullins is dishonest and won't return calls after sales of vehicl More

by mcham1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Mullins, Robert Smith
Aug 13, 2014 -

Fowler Volkswagen of Norman responded

Thank you for submitting a review. We truly apologize for the inconvenience we may have caused you. We have submitted your concern to the BDC and General Manager for review. We would like to know more about your recent incident at Fowler Volkswagen with your used car and John Mullins. Would you please email the BDC Manager, Gwen, at GwenS@FowlerVW.com with your contact information? We look forward to speaking with you and once again, we truly apologize for the service you experienced.

June 23, 2014

Jetta 2.5 SE The entire team at Fowler Volkswagen was was incredibly friendly and accommodating while making the entire car purchasing process very painless. Josh More

by jsolvig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Huckeby
Jun 23, 2014 -

Fowler Volkswagen of Norman responded

Thank you for the feedback you've provided us. We are pleased to know that you had a very friendly and accommodating visit to Fowler Volkswagen. We will be sure to let Josh know the kid words you said about him. Please do not hesitate to reach out to us via Facebook, Google+ or Twitter if you have any further comments or questions.

June 09, 2014

beetle service After spending over $2000 in service work on her beetle at Fowler in the last year my daughter had an issue with her beetle again. Fowler reviews th More

by mikespaulding67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Santos
Jun 10, 2014 -

Fowler Volkswagen of Norman responded

Mr. Spaulding, We truly apologize for any inconvenience we may have caused you during your recent visit to our dealership. We have spoken with our Service Manager, Robert, in regards to this incident and he has provided us with information pertaining to your daughters vehicle. Would you please give him a call at 405-217-1804 so he can explain the situation and help resolve this issue? Once again, we truly apologize for the service you received and we would like to work with you on this incident to help resolve this problem and fix your daughters Beetle.

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