Fowler Volkswagen of Norman
Norman, OK
345 Reviews of Fowler Volkswagen of Norman
Awesome experience with Fowler Volkswagen Best car buying experience ever. I have never been to a dealer that was so kind, and they had zero pressure sales. The entire staff was first rat Best car buying experience ever. I have never been to a dealer that was so kind, and they had zero pressure sales. The entire staff was first rate. More
traded in for new. brought in my old vehicle just to see what i could get for it, even though there was a hail sale the vw company worked with me and were able to come t brought in my old vehicle just to see what i could get for it, even though there was a hail sale the vw company worked with me and were able to come to an agreement for my new vehicle. the salesman was excellent didn't pressure me into purchasing. More
Cant't Believe I Won a 2015 VW Beetle at Newcastle Casino! I won my new VW Bug on June 26, 2015 at Newcastle Casino. I came to Fowler VW on Monday, June 29, 2015 to sign the ownership paperwork so I could go I won my new VW Bug on June 26, 2015 at Newcastle Casino. I came to Fowler VW on Monday, June 29, 2015 to sign the ownership paperwork so I could go back to the casino and pick up my new car. Wesley Williams greeted me. He was very helpful and directed me to a place where I could sit down and offered me something to drink while I was waiting. This was by far the easiest car buying experience that I have ever had; since I won the car and so there was no haggling on the price! Even though I won the car, I would definitely come back here when I'm ready to purchase another car, which should be in the near future. More
Simple and easy Went in just looking around and Chris Pickering was our salesman he was great and very informative. Did not pressure us to buy anything and the financ Went in just looking around and Chris Pickering was our salesman he was great and very informative. Did not pressure us to buy anything and the finance people weren't pushing anything on us to try an make the most money. And they also helped us get the best interest rate. The dealership closed before everything was finalized but Chris personally brought the final paperwork to me at work and to my wife at our house so we didn't have to drive all the way back home. I highly recommend going to see Chris he is awesome More
Fowler VW is great! I had a wonderful experience with Fowler VW. Everyone was friendly and helpful. Great place to buy a car! This was by far the easiest car buying exper I had a wonderful experience with Fowler VW. Everyone was friendly and helpful. Great place to buy a car! This was by far the easiest car buying experience I have ever had. The salesperson was helpful and knew a lot about the vehicles. More
Good experience All around I had I great experience at fowler vw my salesman and financer helped me get out from under a clunker and got me into a brand new jetta. Ha All around I had I great experience at fowler vw my salesman and financer helped me get out from under a clunker and got me into a brand new jetta. Had a great experience, very friendly good people. Deffinitly will go back and send family and friends. More
Ryan in service Love the service ! Always try there best to get my car ready as timely as they can tooky car in at 1 last min out by 6 thanks Love the service ! Always try there best to get my car ready as timely as they can tooky car in at 1 last min out by 6 thanks More
great dealership Great sales/service/parts personnel. I only use service for schedule maint. Always purchase a VW item from the parts dept. and chit chat with the sale Great sales/service/parts personnel. I only use service for schedule maint. Always purchase a VW item from the parts dept. and chit chat with the sales personnel and the German Lady who is always there to assist in anyway she can. service dept have you in & out without delays. oh yes, one more thing, if needed, you can get a loaner vehicle or dealership will drive you to casino or shopping center - everyone has always been very pleasant More
Fowler Volkswagen and Brian Smith and Asher Rock! It's hard to find a automotive dealer that doesn't want to steal all your money, and actually do all the repairs to keep your car running; but I found It's hard to find a automotive dealer that doesn't want to steal all your money, and actually do all the repairs to keep your car running; but I found that when I started dealing with my service provider Brian Smith and my technician Asher (forgot his first name) at Fowler Volkswagen. I have been a customer for 2 plus years and I just had to write a review after these last couple of services. There were a couple of things I needed done. I've had my 2006 Volkswagen Passat for about 7 years now and moved all over (military life). Recently my car hit the 90k mark and I needed a timing belt, also needed brake rotator and pad replacements, and then all of a sudden the airbag light came on out of nowhere! Not to mention right before that I had to get them to replace the spark plugs and something else I can't even remember. But the point is, although I needed all these repairs to my car Brian didn't hassle me to get everything done at one time and create this big bill that I could not afford like some other big dealers service departments would have just to make some money, he worked with me. He was upfront about what was needed immediately and one service at a time he was able to get everything done. Another thing I appreciated is the fact he had my car worked on by the same technician Asher. He explained that would probably be best because then the technician would be familiar with my car and everything it needed instead of just getting anyone to do it which gave me some ease that my car would be handled with car. So shout out to Asher the awesome tech! Brian always kept up communication...how long each service would take, if he had to order a part, how long it would take for it to come in and when the service would be completed. Often times he would even have a rental car available if needed as long as I had the appropriate documents...insurance info, license and etc. In general Fowler didn't try to swindle as much money as they could out of me, which helps a lot if you are on a budget like myself; I got coupons here and there in my email. One time (this must have been a higher power) but I found one on my windshield for a 20% off my next service when I stopped at a Wendy's. I remember for the spark plugs while I was stationed at Ft. Sill (which was about 1hr away from Norman) I got some tires from Hibon Tires, they also noted some other repairs I needed in the future and they were trying to charge me an extra $400 for something Fowler had already quoted me for $400 less! To me that was just confirmation that I was dealing with the right people at Fowler. I can't express how much I appreciate Brian Smith and Asher for providing awesome customer service and actual service to my car to keep it running because I paid it off about a year and a half ago so I really don't want to invest in another car anytime soon. But if I have to, it will definitely be another Volkswagen and based off the good experience with the service department alone, it will no doubt be bought from Fowler. More
Thankful to have stumbled in! No buyers remorse!! My boyfriend and I were going to purchase a preowned from another dealership when we wondered into Fowler. We were pleasantly surprised by the laid b My boyfriend and I were going to purchase a preowned from another dealership when we wondered into Fowler. We were pleasantly surprised by the laid back atmosphere, especially since we were use to being bum rushed by cutthroat salesmen @ other dealerships. Transparency is key in the way they conduct business. All cars have price tags matching their internet price. The sales consultants are very knowledgable about a wide range of makes and models. The Sales And Finance Managers spent an ample amount of their time active listening to our concerns and finding solutions to everything and then put it in writing! Chris Burrus was our sales consultant and he was fabulous. Extremely knowledgeable, genuine, and caring. After we purchased our vehicle he took the time to explain how everything worked from top to bottom. He also said if I have future questions just give him a call. John is the sales manager and he made us feel like family! Curtis is the finance guy and I trust him... That says a lot because I do not trust easily... I especially never thought I would trust a finance guy at a car dealership! He made me eat those words. I will only buy a car from this group because they have outstanding business ethics, morally sound individuals, and I love the laid back atmosphere! Thank you for the best car buying experience of my life! Happy Beamer Owner :D Wasfiah Beavers "Wes" More