Fowler Volkswagen of Norman

Fowler VW I recently purchased a VW at Fowler. Wesley Willians and Mark Reaves of the sales team were super to deal with and met all my needs and expectations. I recently purchased a VW at Fowler. Wesley Willians and Mark Reaves of the sales team were super to deal with and met all my needs and expectations. I will definitely shop fowler first the next time I want a new car. Matt H. More

Passat Purchase I bought a new Passat from Wes in October. I'm very hapay with my new car, and I was very pleased with my experience dealing with Wes and Fowler VW. I bought a new Passat from Wes in October. I'm very hapay with my new car, and I was very pleased with my experience dealing with Wes and Fowler VW. More

An Excellent Dealership - From 'Front' to 'Back' I have two VW products, both of which I bought through Mark Reeves at Fowler VW of Norman. Mark has been very helpful and informative, answering all I have two VW products, both of which I bought through Mark Reeves at Fowler VW of Norman. Mark has been very helpful and informative, answering all of our questions about different VW models, and specifically about the ones we finally purchased. Mark was not only very knowledgeable on the features and operation of the vehicles, but also, being personable, courteous, and friendly, he was a real pleasure to do business with, enough so that I stop by 'up front' to say "hello" even when I am in the dealership for service work. When I am ready to purchase another vehicle, I'll definitely head back to Fowler VW and look for Mark! With the number of miles my wife and I drive, I am in the dealership for service quite frequently. I prefer to deal with a single point for service on my vehicles, and I have found Brian Smith to be an excellent choice. Brian has always been very courteous, knowledgeable, and always ready to help resolve any problems or service needs I might have. When I need to go 'back to service', I look for Brian. More

Jimmy Roberts is a great asset for the Fowler family. Jimmy was very helpful dealing with our request in cars. There was no pressure to buy, and very little haggling, just enough to make the buying exper Jimmy was very helpful dealing with our request in cars. There was no pressure to buy, and very little haggling, just enough to make the buying experience fun. We weren't really that interested, just looking. But after the test drive and the quality of the VW, we became more interested, and the Jimmy experience, we were sold. More

Worked with me I had a specific set of needs as far as my financing situation and the car I preferred. Sales person Zach is great to work with. Listened to me on wha I had a specific set of needs as far as my financing situation and the car I preferred. Sales person Zach is great to work with. Listened to me on what I needed in order to purchase a vehicle. Also, the buying process was quick and expedient! Wasn't stuck at the dealership all day. More

New Touareg TDI We recently purchased a Touareg TDI from Fowler. Our approach to finding the right car and dealier was a little different than most and Eric Dreiling We recently purchased a Touareg TDI from Fowler. Our approach to finding the right car and dealier was a little different than most and Eric Dreiling's willingness to think outside of the box is what set things up for us to be able to make a deal. We drove up from Dallas to buy our car and found Eric waiting for us to arrive. It was a rainy day and once through the door, we were treated like royalty. The Touareg we were interested in was pulled onto the showroom floor! Eric introduced us to Chris Burrus who did an excellent job with a walk through of the vehicle and then a test drive, making sure we were well versed in every feature / function on the TDI. We were already impressed with the vehicle from our research and a quick test drive at another dealer. After Chris was through we were convinced we could not find a better vehicle for our needs or a better place to buy than Fowler. Closing the deal was fast and painless. A week or so after we bought the Touareg, we had more questions. Chris had given us his card and cell number. He happily answered our questions even though he was on his day off! A month after we bought the car, we realized there was a mistake in the paperwork due to a misunderstanding on Fowler's part and an oversight on our part. Steve Mckenzie stepped in and was able to resolve the issue a day or two after we contacted him. The Touareg is a fantastic vehicle. The fit and finish is perfect, the vehicle feels solid on the road, handling / performance is amazing, it pulls our boat with ease and gets 29 mpg on the highway (without the boat of course). Fowler is a great dealership. The only downside is that we are not close enough to go to them for service which we are told is awesome. More

Watch out for financial dept. Had a good relationship with salesman. Everything was good until going into financial services. They explained everything then hurried us through the Had a good relationship with salesman. Everything was good until going into financial services. They explained everything then hurried us through the signing process. It was my fault I didn't read close enough and they added almost a thousand dollars in extra warranty. When contacted they were arrogant. Would not trust this dealership. If you do read carefully! ! More

Excellent service and pleasure to buy from! I first test drove several cars with Chris Burrus a few months ago. He was knowledgeable about the cars and had a great personality! I was by far th I first test drove several cars with Chris Burrus a few months ago. He was knowledgeable about the cars and had a great personality! I was by far the most enjoyable dealership experience I've had. I opted to wait to purchase until a later date. I tracked down a Passast that I really liked but it was in Texas. I could have gone to that dealership but wanted to work with specifically with Chris. He made the arrangements to get the car to Norman and then, to me in Tulsa. I was provided a loaner vehicle until today when my car was delivered. I am overjoyed with my purchase. More

90% Lipservice, 10% AMAZING PR Thought I was ordering a car on 7/25, which included paying money, but no confirmation other than the money is gone. Although, they haven't stopped o Thought I was ordering a car on 7/25, which included paying money, but no confirmation other than the money is gone. Although, they haven't stopped offering other cars that I didn't order in lieu. Will update as the situation changes. More

The staff at Fowler VW in Norman are simply Awesome!!! The staff at Fowler VW in Norman, Oklahoma, are simply Awesome!!! In the last 4 years have, I have bought 4 new VW Jetta TDIs from Fowler VW and I The staff at Fowler VW in Norman, Oklahoma, are simply Awesome!!! In the last 4 years have, I have bought 4 new VW Jetta TDIs from Fowler VW and I simply will not go anywhere else. Jimmy, Mark and the rest of the new car sales staff are the best I have ever dealt with. They do not pressure you into buying a car and I love it. Eric, the sales manager is great to work with. I came in last October and I wanted the new 2015 Jetta TDI SEL one month before they were officially released into the US market. He diligently searched the USA and found one in Houston. Then he sent a team down to Houston to exchange cars - trading for the one I bought and they drove mine back to Norman. It was delivered to me on the day Eric said it would be. The Service Manager Robert, and his team - Holly and Brian are very courteous and are always following up to ensure I am satisfied with my car and the services done. Robert even went on a short drive with me in my latest car to ensure the service I received was completed correctly and to my satisfaction. However, the main reason I buy my cars from Fowler is because their receptionist Waldi is so very nice and makes everyone feel relaxed and happy to be there. After four years of getting to know the staff at Fowler VW, it is more like meeting up with my friends when I come in, rather than a customer - dealer relationship. If you want the best value for your money combined with the best personal service, not to mention VW is the most practical car you can buy, you cannot beat the team at Fowler VW in Norman! - H. Michael Laird More