Fowler Volkswagen of Norman
Norman, OK
347 Reviews of Fowler Volkswagen of Norman
Excellent service! Highly recommend! Stopped by initially just to take at their selection of Golf GTIs. My inital sales rep (Wes) was very helpful and allowed me to test drive a couple an Stopped by initially just to take at their selection of Golf GTIs. My inital sales rep (Wes) was very helpful and allowed me to test drive a couple and found a certified pre-owned 2015 Golf GTI SE. Had low miles and a competitive price compared to new inventory. I talked numbers with the finance manager (James). Weren't able to go too deep that night, but James called me the following morning to see what I'd be able to manage financially and worked from there. I went back to dealership the next day to see what they had came up with, spend a little more time with the car and was greeted by my second sales rep (Kelly),who was informed on all the details by Wes since he was not working that day; like Wes he was a very nice and honest guy. The sales manager (Eric) went over the package and pricing they could offer and honestly it was excellent, but I wanted to crunch some numbers farther. They were even kind enough to allow me to leave with the car that night to make sure it's all I wanted and it pretty much was. Unfortunately though after crunching my numbers including current debts that I want to clear up it would over extend my finances and put me in a hole with my current credit cards. I explained this to them and they offered a lower payment with a better warranty, but I had to decline and walk away for the time being as hard as that was to do. Everyone really did go above and beyond to give me the best deal possible and give a great customer experience. They really do make you feel like family. I'd highly recommend Fowler Volkswagen in Norman to friends and family. I look forward to do business with them within the next 6 to 12 months. More
Awesome experience! We were looking for a used vehicle, Kwame "KC" Cave assisted us in finding the right vehicle. He has the most amazing knowledge of the vehicles he is We were looking for a used vehicle, Kwame "KC" Cave assisted us in finding the right vehicle. He has the most amazing knowledge of the vehicles he is showing, great personality, just does a excellent job. Overall, it was a terrific experience!! They even took our personal vehicle, which we weren't trading in, through the car wash. Awesome!! More
Good for the brand Purchased a new car on 25 Apr. I have only dealt with the sales team, but I am pleased. While it is not a unique car buying experience, they clearly p Purchased a new car on 25 Apr. I have only dealt with the sales team, but I am pleased. While it is not a unique car buying experience, they clearly put in effort to make a low stress, simple purchasing environment. There will always be the pushes for after sales of warranties etc. But, it is offered in a low threat transparent manner that demonstates the potential value to the customer. Definitely recommend Fowler VW for a new car. More
Seamless this is the second time I've purchased a car from Fowler and I had the opportunity to work with Jimmy on both occasions. I purchased my first VW two y this is the second time I've purchased a car from Fowler and I had the opportunity to work with Jimmy on both occasions. I purchased my first VW two years ago and he remembered who I was after seeing thousands of different clients. He has made the car buying experience seamless and painless! He is very knowledgable and he will back up his sale. More
Great services They were very friendly, and answered all my questions. I was very pleased with their service. I would defiantly recommend this dealer to my friends, They were very friendly, and answered all my questions. I was very pleased with their service. I would defiantly recommend this dealer to my friends, and they're prices are reasonable. More
Scamers They offered me a great price on my trade in, but increased the price on the vehicle accordingly. The price they had listed online was exactly the pri They offered me a great price on my trade in, but increased the price on the vehicle accordingly. The price they had listed online was exactly the price they were asking for after my trade in... They were expecting me to give my running decent car away for nothing. If you actually believe my trade-in is not worth anything say that don't make it look like you are giving me a good deal. More
Profesional sales Test drove twice with Kwame "KC". A true professional. Knows his product inside and out. Willing to go over all details of vehicle, not just push to g Test drove twice with Kwame "KC". A true professional. Knows his product inside and out. Willing to go over all details of vehicle, not just push to get a signature. I would definitely go see him again! More
Vehicle Purchase Spent a significant amount of time with a salesman going over the features and price of a used vehicle. Was going to come to the dealership with a fa Spent a significant amount of time with a salesman going over the features and price of a used vehicle. Was going to come to the dealership with a family member in order to purchase and drive the new vehicle home, only to have the offered price rescinded. My thought is if a customer is treated this way as a potential customer just imagine what it must be like afterwards. More
Purchased used truck I was very happy with Kelly. Very friendly and did a great job showing us the pickup. I would recommend him to anyone. He even delivered it to us. He I was very happy with Kelly. Very friendly and did a great job showing us the pickup. I would recommend him to anyone. He even delivered it to us. He was not pushey at all and left the decision to us. More
Amazing Service We recently purchased a Lexus from Fowler VW and we were so pleased with our experience we purchased a second vehicle a few days later. We had an ama We recently purchased a Lexus from Fowler VW and we were so pleased with our experience we purchased a second vehicle a few days later. We had an amazing and knowledgeable sales rep!!! Kwame Case went above and beyond for us! More




