
Fowler Volkswagen of Norman
Norman, OK

346 Reviews of Fowler Volkswagen of Norman
Fowler VW was good. Process was easy. They followed through on what they promised. Financing was really easy to work with and they did great. No problems, I'd use them ag Process was easy. They followed through on what they promised. Financing was really easy to work with and they did great. No problems, I'd use them again to purchase my next vehicle. More
Great people! Every time I go in, my experience gets better... Thank you for all you do... Thanks for the chat, Rob... I will not take my car anywhere else, weather Every time I go in, my experience gets better... Thank you for all you do... Thanks for the chat, Rob... I will not take my car anywhere else, weather it be for basic maintenance or any repair... More
Best customer service I have ever received! My salesman, Kwame Cave, went above and beyond what a normal salesperson would do! Not only was he most helpful before the purchase, but he has been j My salesman, Kwame Cave, went above and beyond what a normal salesperson would do! Not only was he most helpful before the purchase, but he has been just as helpful after the purchase. Kwame's attention to detail has been very impressive. The dealership had sold the Jetta I was interested in, but Kwame called us about a white Passat, that I currently own, and looking back that was the best choice I could've made. He told me it was a little bigger and safer, which my dad really appreciates. I couldn't be happier! Hopefully on my next purchase Kwame will still be around to make my experience has enjoyable as this one! Thank you for giving me this opportunity to give Kwame a shout out and thank him for all he has done. More
Awesome Customer Service I have bought a few cars from here. I recommend speaking with Zack. He was very knowledgeable and helped answer all the questions I had. I enjoyed wor I have bought a few cars from here. I recommend speaking with Zack. He was very knowledgeable and helped answer all the questions I had. I enjoyed working with him. More
Excellent service I had a wonderful experience at Fowler VW, my salesman, Brad Blanco, was the best I have ever worked with, they are friendly and helpful. I had a wonderful experience at Fowler VW, my salesman, Brad Blanco, was the best I have ever worked with, they are friendly and helpful. More
Customer for life For starters I have a 2015 VW Passat that I take in every 5,000 miles for service. My advisor is Ryan Cadwallder and he is great at taking care of my For starters I have a 2015 VW Passat that I take in every 5,000 miles for service. My advisor is Ryan Cadwallder and he is great at taking care of my car and all my concerns. Never has there been a time when my car was not washed and given to me when promised, can't ask for any better service. A couple other people I would like to thank is Waldi who answers the phones and makes sure everybody is taken care of, James samples is the Gm and is very hands on and a stand up guy always in pocket and avalible to chat. The service mgr is Rob Lackey and he always is positive and has his crew spot on every time I'm in. Thanks to these Fowler VW employees that have won my business,Brian. More
golf gti autobahn Kelly Porter is the man when it comes to getting you what you want. I went in looking to just test drive a gti and after sitting in it he couldn't ge Kelly Porter is the man when it comes to getting you what you want. I went in looking to just test drive a gti and after sitting in it he couldn't get me out of it. He knows what he's talking about and if he doesn't, he won't hesitate to ask a coworker. He does NOT try to BS you. 5 STAR EXPERIENCE the entire time we were there. More
Kelly Porter was our Sales Rep and he was outstanding Kelly was trustworthy, knowledgable and a very good listener. We as him at least 100 questions and called him about 20 times. Each time we spoke he ma Kelly was trustworthy, knowledgable and a very good listener. We as him at least 100 questions and called him about 20 times. Each time we spoke he made us feel like we were his top priority. He was wonderful throughout the whole process. More
Treated like family. Amazing buying experience I came in initially just looking to test drive a car and found exactly what I was looking for. I worked with Kelly Porter and he was as great a sales I came in initially just looking to test drive a car and found exactly what I was looking for. I worked with Kelly Porter and he was as great a sales rep as you can ask for. He was never pushy and was extremely accommodating. He even set the car aside for me in a period of uncertainty because he didn't want it to get bought out from under me. It was an amazing experience overall and was unlike any experience I've ever had when working with a car dealership. If you want a hassle free car buying experience work with the team at Fowler! More
Excellent service! Highly recommend! Stopped by initially just to take at their selection of Golf GTIs. My inital sales rep (Wes) was very helpful and allowed me to test drive a couple an Stopped by initially just to take at their selection of Golf GTIs. My inital sales rep (Wes) was very helpful and allowed me to test drive a couple and found a certified pre-owned 2015 Golf GTI SE. Had low miles and a competitive price compared to new inventory. I talked numbers with the finance manager (James). Weren't able to go too deep that night, but James called me the following morning to see what I'd be able to manage financially and worked from there. I went back to dealership the next day to see what they had came up with, spend a little more time with the car and was greeted by my second sales rep (Kelly),who was informed on all the details by Wes since he was not working that day; like Wes he was a very nice and honest guy. The sales manager (Eric) went over the package and pricing they could offer and honestly it was excellent, but I wanted to crunch some numbers farther. They were even kind enough to allow me to leave with the car that night to make sure it's all I wanted and it pretty much was. Unfortunately though after crunching my numbers including current debts that I want to clear up it would over extend my finances and put me in a hole with my current credit cards. I explained this to them and they offered a lower payment with a better warranty, but I had to decline and walk away for the time being as hard as that was to do. Everyone really did go above and beyond to give me the best deal possible and give a great customer experience. They really do make you feel like family. I'd highly recommend Fowler Volkswagen in Norman to friends and family. I look forward to do business with them within the next 6 to 12 months. More