Fort Worth Nissan

Our salesman Phil, was Awesome! We bought a slightly used 2012 Nissan Murano. I love it. And our Finance guy ( im sorry I cant remember his name) was great. he called us a few days later to tell us he had fo 2012 Nissan Murano. I love it. And our Finance guy ( im sorry I cant remember his name) was great. he called us a few days later to tell us he had found us a better finance rate- definitely went above and beyond!Great experience! More

This has to be the best car buying experience I have ever had. This is my third Nissan to buy and we are very excited about this car. Though every aspect of the process was great the most satisfying thing had. This is my third Nissan to buy and we are very excited about this car. Though every aspect of the process was great the most satisfying thing is that Tony Hernandez listened closely to what we wanted and sold us the car we wanted and did not sell us something we would just settle for. Thanks again for everything. More

I had just left a honda dealer across the free way from Nissan of FT.Worth, had gotten out of my truck four or five times looking at their cars, not one salesman showed his face to even ask if they can hel Nissan of FT.Worth, had gotten out of my truck four or five times looking at their cars, not one salesman showed his face to even ask if they can help,made the turn around on the free way and saw Nissan of FT.Worth,decided to look at their cars,never looked at Nissan's before,got out some distance from sales office to look at an Altima,looked nice from the out side,then had just sat down in my truck to leave when B.B,[a salesman] showed up asking if he can help,that was less than five minutes after i drove in,B.B. showed me several cars,I told him i would not buy a car without bringing my wife seeing it first,he said that's o.k.take this car and show it to her,she liked the car except for the color,we brought it back and traded it for a stone blue one,before the evening was over we were the owners of a new 2013 stone blue Altima.; More

We bought a brand new Nissan in September of 2012 at Nissan of Fort Worth. Most everything was fine until I got home (480 miles round trip) and noticed the inspection sticker had been put on in April. Nissan of Fort Worth. Most everything was fine until I got home (480 miles round trip) and noticed the inspection sticker had been put on in April. A new vehicle in Texas is supposed to come with a two year inspection sticker. I contacted them right away and they said instead of putting the sticker on when the vehicle is sold, they put them on when they get the vehicle in. So they cheated me out of my two year inspection sticker. I contacted the TX Department of Public Safety by mail and they told me after a couple of phone calls that they were "Sorry but there was nothing they could do." So if the TX DPS can't make the car dealers do right, who can? I think the New Car Automobile Association may have the TX DPS in their pocket. The Chevy dealer in my town puts the stickers on when the vehicle is sold. Both ways can't be right. Here is the regulation: 2 Yr Stickers There is a two-year initial inspection period for passenger cars or light trucks meeting the following criteria: -sold in this state; -has not been previously registered in this or another state; and -on the date of sale is of the current or preceding model year. Reference Transportation Code §548.102. I don't know why a car dealer that pretty much did everything right would take this route and ruin what could have been a clean, honest deal. And I know there are a lot of Christians in this state. There must be Christians working at the dealership and at the TX DPS. Why do they screw people? It reflects badly on Christianity. They offered me a small rebate but all I want is my two year sticker that I paid for. And there's no provision in the regulation for not doing it right and then offering a small rebate. That's all off the wall. Oh, one more thing. At closing with the finance guy I told him to be sure to send the title to the credit union. He nodded knowingly and assured me that they "do this all the time," not to worry. Two weeks later the title arrived at my mailbox. It didn't go to the credit union, their name wasn't on the title as it should have been, nor was my wife's name on it as it should have been. Eventually it cost me another $28 to get that straightened out at our local county courthouse. More

I hate buying a car because of the games and pressure. But Nissan of Fort Worth has changed my mind. No one strong-armed me or bullied me. It was easy and they worked with me. It was a pleasant experie But Nissan of Fort Worth has changed my mind. No one strong-armed me or bullied me. It was easy and they worked with me. It was a pleasant experience. They did what they said they would do and took the stress out of it. This is the way I always thought I should be able to buy a car. What a breath of fresh air! More

The waiting process was kind of long, but overall experience was great. My sales person, John was very informative and he worked nonstop to ensure we were buying a brand new vehicle within our price experience was great. My sales person, John was very informative and he worked nonstop to ensure we were buying a brand new vehicle within our price range. I love Nissan of Fort Worth!!!!! More

I went in there to look at a Nissan Juke and was considering trading in my Nissan Rogue. Nissan sent me a letter stating they'd give me $19000 for my trade in. Of course there was lots of fine pri considering trading in my Nissan Rogue. Nissan sent me a letter stating they'd give me $19000 for my trade in. Of course there was lots of fine print to qualify that. We had 3 people dealing with us and two of the three had to keep going somewhere to check the price. First they came back with a trade-in value of $11000 and told me that the average mileage driven each year is $10000 miles so they deduct anything over that. Not sure where you can live and drive an average of 10000 miles per year but it surely isn't DFW. When they saw that wasn't working, they went away and came back with a better trade-in but I still wasn't going for it. Went away again and came back with a great trade-in value. However, that's when i noticed they decreased the incentive we'd been working with. They think they're slick and the customer won't notice because they're dealling with the trade-in value. I noticed and that's when I was done with them. I don't deal with slicksters and that's what they are in there.They gang up on you. The actual sales person - Ali - was very nice. Unfortunately, Ali had to work with the slicksters. The took my keys when we first got there and although I asked many times for them, they wouldn't return them. I finally demanded them and when I got loud enough for other customers to hear, they finally returned my keys. I wouldn't buy a car from these people if they were giving them away. More

It was a very positive experience overall. They were friendly and I got to drive the car I was interested in. They tried hard to meet my budget requirements. The process in general was quite fast if I c friendly and I got to drive the car I was interested in. They tried hard to meet my budget requirements. The process in general was quite fast if I compare to what I was expecting. They have a nice First Time Buyer Program. More

Made 3 separate trips to come look at a car. First was during their tent sale, which was understandably busy, so we decided to come back later. Made an appointment with Candice to come look at a car, show during their tent sale, which was understandably busy, so we decided to come back later. Made an appointment with Candice to come look at a car, showed up and were told she was gone for the day and the car we were wanting to look at could not be found. The salesman was too pushy and didn't want to work out a decent deal with us. Just looked at my trade in and said they couldn't give the price which I wanted for it; mind you this was a 3 year old car in perfect condition and always serviced at the dealership. Just wanted to trade it in for a better gas mileage vehicle. The several other dealerships we've been to gave us close to the price we wanted which was slightly more than KBB. These people didn't even try to give me a number with which they were willing to deal, just flat out said no we can't give you that price. We left and Candice called and apologized and asked if we would come back and specifically asked for her next time and verified that the car was still there. Came back and drove around the tiny lot to look for a parking spot and to see if the car was indeed there, if it was we didn't see it in parking lot. Walked into the dealership and was asked if we had an appointment so we said. "Yes, with Candice." The guy walked around looking for her and then tried to call her but I didn't see him speak to anyone while on the phone. He returned and told us she was unavailable, but would be more than happy to show us what we were looking for, but by that time we have had it with this unorganized and pushy dealership so we walked out. Overall, with the 3 separate trips up there, the dealership is tiny, unorganized, and had horrible customer service. The used car sales side looked a mess. The sitting and waiting area looks and feels like you're in line at the DMV waiting to speak to somebody. I don't even know why corporate Nissan lets them stay in business. Oh, and the car that we wanted remained on their website for several weeks afterwards before it was finally taken off. More

We really had a great time working with the Nissan of Fortt Worth Team, They were very proffessioal and very helpful when questions were asked and they helped us work out the best deal for lowes monthly Fortt Worth Team, They were very proffessioal and very helpful when questions were asked and they helped us work out the best deal for lowes monthly payment. More