Fort Worth Nissan

Stay Away From This Dealership Buyer Beware I had emailed the dealership yesterday and was contacted by Jamie and her about the car a 2011 Nissan Altima that they had online for $11,495 Jamie pr I had emailed the dealership yesterday and was contacted by Jamie and her about the car a 2011 Nissan Altima that they had online for $11,495 Jamie promptly emailed me back and told me that I could come in Tuesday October 14 at 4PM and look at the car and take it for a test drive and set up a deal! She stated that when I arrived there for myself to go to the front desk and ask for her manager Ron Stine and tell him that I was a VIP customer and to give him my name and phone number that way I would not have to go through the whole run around of having to explain what I was looking for again and also about the car that I had inquired about. Her manager Ron emailed me later on that evening and informed me that the car was still available. When I got to the dealership and ask for Ron at the front desk I am told that he is not available so another dealer, Jesus, decides that he is going to take care of the sale. First off it wasn't who I was wanting to talk to and second off he didn't know any of my information so I had to go through the whole spill again. When I went to his desk I had told him that I was looking at the 2011 Nissan Altima that was $11K and that I had a trade in with the Mustang and that was going to be my down payment on the car. So after looking through his computer he was asking me if it was the black or the white one and I told him that it was the black one that was $11k and he said okay let me go grab the keys that way you can take it for a test drive. Got the keys to the Mustang that way they could appraise it while I was test driving the other car. While I was sitting at the desk waiting for him to come back with the keys his personal phone rang. When he got back to the desk before I ever even got to go test drive it he pretty much is ignoring me and decides that he is going to take his personal phone call. After he finally finished with that I walked outside with him and started to look at the car.......and I told him that this wasn't the car that I was talking about because this one had leather seats inside where the other one didn't! He told me well this one and the white one were the only two that I have on the lot! So I proceeded to ask him well how much is this one because the one that I was looking at was 11K and he tells me that he didn't know much this one is but this one and the white one are the only two that I have on the lot! Also this one had 10k more miles on it than the one that I had inquired about! Since I was already there I took it for a test drive and see how it is, still not knowing the price of it mind you not! Take it for a little test drive and go back inside and go back to his desk.......he walks away yet again.....probably the fifth or sixth time at this point and I haven't been there thirty minutes yet!! Comes back to his desk and already has numbers printed of how much it's going to cost me per month and for what time from. Still haven't found out how much this car is and still haven't found out how much my trade in is going to be! So he goes over the paperwork and says that well since you're not doing a down payment your price per month is going to be $325........told him and that's with the trade in? He say's well all we are going to give you for the trade in is $1500 which just floored me! Just by glancing at the paper I also saw that the price of the car that I had test drove was almost $2k more than the price than the one that I was looking at to begin with was never actually told the price of the car! I told him nope that's not going to work I want more for the Mustang and he went on some spill about this or that and I told him that I want my keys so that I can go home.....he said well what will make you happy! I told him that I want at least $7k for the car an of course he says something like well if I can get them to go up to $3500 on the car will that make you happy! Told him yeah sure we will see but I still want more! So he comes back and tells me that he got them to go up to $3500 for the trade in and my car payment would be $291.......I told him you know what that's just not going to work for me I just want my keys and want to go home! He goes on this spill basically about how I am getting top dollar at the dealership and that if I take it home than I am lucky if I get $500-$1k for it! While he's going on his little spill I am looking directly at the paper with the trade in value and it only says $2500 when he directly just told me that I got you $3500 for the car and also I was looking at where they put in the mileage on the paper and it said that it had 115k miles on the car when the car actually only has exactly 84K!! So he goes and talks to his sales manager once again and suddenly they were going to give me $5k for the car and so I sit there and let them bs some more and see what the payments would be and he said well it's going to still be $251 a month for 60 months with a 12% interest rate! I got up and told him that I just want my keys and am ready to take my car and go home! His sales manager comes over and decides to talk to me and goes on the whole what are you looking for what can get you into this car and I ended up telling him nothing and that I just wanted my keys three times!! I felt totally uncomfortable and like something that I didn't want was being pushed on me and I felt that I was being undercut and lied to pretty much the whole time from the not knowing the price, to telling me about the trade in, to lying about the miles on the trade in, to lying about what they were actually going to give me for the trade in, to the dealer constantly getting up and walking away and not saying where he was going, to the lying about having the car but then bringing out something totally different, to the taking a personal phone call right in front of a customer! I felt pushed around and like they were trying to take advantage of me and was in a very uncomfortable situation and there were way too many red flags!! Also the whole time that he was going on about my payments he kept telling me that this would be your price without a down payment and that I could just take the Mustang home instead of even putting it down on the car! This was the most unpleasurable car dealership experience I have ever had! More

Great service Our salesman Lonnie B. Was very helpful and patient with us as we made up our mind on what we wanted. Our Finance guy Jesse James was very informative Our salesman Lonnie B. Was very helpful and patient with us as we made up our mind on what we wanted. Our Finance guy Jesse James was very informative with all of our questions and was avery down to earth kinda guy. More

Had a good experience Please read the review in full. Got many good things to share. Bought my first brand new Nissan Sentra from them. I am not sure if they are happy Please read the review in full. Got many good things to share. Bought my first brand new Nissan Sentra from them. I am not sure if they are happy with my purchase but I am! (so far). The boss is quick in dealing with. He in-fact is the one that made me aware of their offer on the new Nissans. This shouldn't be a surprise, because i am not prepared to buy a Nissan and was eyeing on the other two Japanese brands (pre-owned ones yes). Price wise, they are flexible (I hope now you understand my first statement of the review!). The finance guy is also good (I know he may be upset but he doesn't show that to me). So i would appreciate the professionalism. Don't want to miss mentioning about my sales person. He helped me go for the right trim. Coz I didn't know the base model sentra didn't come with cruise control, but he made that point to me. A cool young fellow. Though dealerships like this work hard to help customers (at the same time think about running their business), some work in terms of preparedness is also required from buyers, to have a good buying experience. I hope they get more customers to share good buying experiences in the years to come. My journey didn't end here, coz I just bought the car, and hope things go smooth in the future too. This review is purely my personal opinion based on my 2 months hard work & buying experience and i am just like you, a buyer and in no way affiliated to this dealership. More

sales I spent all weekend here at the dealership because they wanted to make sure I was completely happy and satisfied with my purchase. Pete was one amazin I spent all weekend here at the dealership because they wanted to make sure I was completely happy and satisfied with my purchase. Pete was one amazing sales guy and I ended up walking away with TWO brand new cars instead of one. Best sales guy ever! I would recommend him and this place to anyone looking for a car. More

Just wanted me in the door I did most my work via email. I conversed with two different reps by email and one by phone. I told them I expected my trade to be this. If I did g I did most my work via email. I conversed with two different reps by email and one by phone. I told them I expected my trade to be this. If I did get this amount, I would need my walk out the door figure to be a certain amount. I was assured that if we got that much for my trade, we would be able to get that amount. I was then reassured by phone because I told them I was driving 45 miles just to come visit. Once I got to the dealership I was handed to yet another sales rep who had a copy of my past email conversations. The first offer brought to me was over 6k from where I needed to be and they have the nerve to add in the price for both Nitrogen and Window Tint....who does that anymore, out of the other 3 dealerships I spoke with, not a single one had those extra charges. I was appealed that both parties had agreed to a figure but wasn't even able to get close. Thanks for wasting 6 hours on a Saturday. More

Sam is an awesome salesman! The manager Matt Bower ensured that I got the deal I was looking for. Thank you Nissan of Fort Worth! ensured that I got the deal I was looking for. Thank you Nissan of Fort Worth! More

Hi This is Muhammad Haque. Recently I have got Air Hi This is Muhammad Haque. Recently I have got Air Check Texas Voucher and I wanted to replace my old junkie 2000 Chrysler Cirrus and I was browsin Hi This is Muhammad Haque. Recently I have got Air Check Texas Voucher and I wanted to replace my old junkie 2000 Chrysler Cirrus and I was browsing so many cars and unfortunately I did not find a right car according to my budget but I have seen on Nissan of Fort Worth website and they had some cars according to my budget (full pay cash), incredibly this was my first place to go and I liked a car Nissan Sentra 2011 and I met Sales Representative Stacy Vetter, she explained me everything more professionally about this car and all technicalities of this product and dealership response after sales, even though I was going to Dallas to buy same car but it was 2012 Sentra in the same price with same mileage but she explained me everything according to my budget. I love it the way they handle everything and I did not go there to buy car. I spent only few hours and made the deal. I used to drive Datsun (sister company of Nissan) 12 years in Pakistan and I had Chrysler and now back to Nissan. I am planning to buy another car from same dealer for my wife. I would go to dealer on Monday for my Sentra after sales paperwork and other stuff. I would definitely rate them 5 out 5 stars and recommend everyone. Great professionalism and commitment. Good Job by Stacy Vetter Love you. . More

Jesus is very professional and was very easy to talk to. He made me feel comfortable and still provided top notch service 2 weeks after purchase. He made me feel comfortable and still provided top notch service 2 weeks after purchase. More

Sam and Priscella was really informative and friendly with us. They did not waste our valuable time. They even give us a good deal with our brand new Nissan 2014 Pathfinder. with us. They did not waste our valuable time. They even give us a good deal with our brand new Nissan 2014 Pathfinder. More

Best sales person is Brandon Gillis. He is extremely hard working and genuine. He worked to take care of my every request. Elliot in finance is also great. He's very friendly and honest. working and genuine. He worked to take care of my every request. Elliot in finance is also great. He's very friendly and honest. More