Fort Worth Nissan

"Superior Service!" My service rep "Shade" has never let me down!!! He always greets me when I arrive, checks up on me while I'm waiting, and informs me what was done My service rep "Shade" has never let me down!!! He always greets me when I arrive, checks up on me while I'm waiting, and informs me what was done and what needs to be done in the future to keep my vehicle running well and my family safe. More

Dissatisfied with Service Department I recommended Fort Worth Niisan to my daughter and several other friends as an excellent Nissan Delership to purchase a car. I did this because I had I recommended Fort Worth Niisan to my daughter and several other friends as an excellent Nissan Delership to purchase a car. I did this because I had excellent service there after I purchased my vehicle and have always thought of them as a very good establishment. My daughter has a 2014 Nissan Sentra and it has some electrical issues. She brought it in for servicing and they have informed her that they will need to keep it for several days. However, you are on your own when it comes to getting a car to drive. Her car has an extended warranty and they don't have a loaner for her. In fact she went back today and the person did not even remember her from yesterday. I have never received this kind of terrible service at this Delership. They have a lot of new people who do not care about customer service at all. They are distant and uncaring! When I use to take my car in, I had a service rep (Ron ) who always made sure my needs were met. Obviously he is gone now! More

Outstanding Customer Service Traveled from Tennessee to purchase a vehicle based on reviews and reputation of staff. I had multiple phone calls with Sales prior to arrival and wa Traveled from Tennessee to purchase a vehicle based on reviews and reputation of staff. I had multiple phone calls with Sales prior to arrival and was always made to feel like a priority. The process had no hassle or surprises. I could not have asked for a better car buying experience. I was assigned Lonnie Bell as my salesman. He was extremely knowledge able and patient. I cant say enough about the finance staff as well. They went over my purchase line by line and worked hard to make sure I received the best possible deal. I highly recommend this dealership! More

Service Dept is useless Not going to waste your time or my time writing specifics , just know that 2+ months to resolve a Nissan recall, is ridiculous. I am still waiting on Not going to waste your time or my time writing specifics , just know that 2+ months to resolve a Nissan recall, is ridiculous. I am still waiting on the last guy to call me back when the part arrives, but history shows its not going to happen. At least 3 other service persons have said the same thing. More

New car salesman I purchased my first Nissan in 2013 a Rouge. Loved the car. The salesman, Andrew Sadowski, worked very hard to get me into the car of my dreams. He w I purchased my first Nissan in 2013 a Rouge. Loved the car. The salesman, Andrew Sadowski, worked very hard to get me into the car of my dreams. He was very kind and polite. I asked lots of questions and yet he never seemed to mind taking the time to answer them, so when I decided to trade in I went right back to him. I am now in an Altima. The experience I had with Fort Worth Nissan and with Andrew Sadowski has made me tell all my friends to go there to buy their next car and I know that at least three have. THANK YOU More

Great Service If anyone needs a car i recommend you go see Lonnie. Best service i could get. Gave me no hassle and had me out in my new car. Will definitely recomme If anyone needs a car i recommend you go see Lonnie. Best service i could get. Gave me no hassle and had me out in my new car. Will definitely recommend family and friends. More

Not customer friendly dealer . Won't honor your request. Service completion takes multiple visits. No loyal customer appreciation. Service completion is not even timely and ta . Won't honor your request. Service completion takes multiple visits. No loyal customer appreciation. Service completion is not even timely and takes multiple visits. More

Dishonesty in every element of the sales transaction. 1. I had an appointment with Jesse (sales manager) to purchase the vehicle. I had negotiated the deal via internet contact and made appointment f 1. I had an appointment with Jesse (sales manager) to purchase the vehicle. I had negotiated the deal via internet contact and made appointment for 5:15pm on 4/3. He not only was not available for the appointnment but never came out to introduce himself, apologize, etc. 2. I was told they had the vehicle I wanted. Upon arrival I was told they dont have the vehicle and they tried to upgrade to a completely different model vehicle priced much higher 3. They told me they could not honor the price I had negotated with the interenet sales rep and were unwilling to honor the price until I made phone calls to the internet sales rep department 4. I was given a trainee and the sale took 4 hours when I was promised everything would be ready when I arrived. 5. Upon closing the financing, they put a different figure for my trade in than what we agreed hoping I would not catch it in the paperwork thus giving me less for my trade in than what I had agreed on 6. No one went over the vehicle or its operations with me and by the time they finally got the sale completed, it was after 9pm and they just wanted to get out of there. 7. I was never thanked for my business 8. The dealership tried to finance me at 5.9 percent even though I qualified for zero percent financing. When I told them I was leaving, all of a sudden I got the zero percent financing. The sales trainee was trying her hardest but was hampered by the sales manager and finance person and their bait and switch games. This was a very unpleasant experience and the dealership employees will outright lie to get you in the door. A big fail in ethical business practices. More

Phillip Bergeron is a great salesman!!!! I had a great experience buying my new Nissan. The sales men Phillip Bergeron, was great, helpful, and friendly. He made my experience easy and fast. I had a great experience buying my new Nissan. The sales men Phillip Bergeron, was great, helpful, and friendly. He made my experience easy and fast. I definitely recommend him if you're interested in buying a new car. More

Best Nissan Frontier truck deal and check up service I knew what I wanted inside and out in a Nissan Frontier pickup and Ft Worth Nissan delivered. Best price (after going to several Nissan locations) an I knew what I wanted inside and out in a Nissan Frontier pickup and Ft Worth Nissan delivered. Best price (after going to several Nissan locations) and the truck that I wanted was delivered the next day. Even after a year I get the best check up services there, quick and trusted. More