Fort Worth Nissan

Understated numbers I was advised it was ok to sign a contract that had fewer miles typed on it than what the odometer showed. I thought it was illegal but was told it's I was advised it was ok to sign a contract that had fewer miles typed on it than what the odometer showed. I thought it was illegal but was told it's ok because that's how I'd get my warranty. Something is definitely wrong. To be nice I am not going to state the gentlemans name because I believe his actions reflect the entire dealership. More

Horrible!!!! STAY Away!!!! Lied to me about the specs of the vehicle just to get a sale. Once I said yes to the deal, they moved on to my mom sitting next to me to buy a car. Th Lied to me about the specs of the vehicle just to get a sale. Once I said yes to the deal, they moved on to my mom sitting next to me to buy a car. They completely ignored me th rest of the day. Didn't show me anything about my car. I hate my car! Called and told them they lied and said they would get back with me. Never did. Not even a month after I bought my car I got a nail in my tire (unrepairable) they offered no help. Told me I am just out of luck and can buy a tire from them. So I had to buy a new tire for my brand new car that had brand new tires on it. Customer service is HORRIBLE!!!!! STAY AWAY!!!!!!!! DO NOT BUY FROM HERE!!!! More

STAY AWAY!!!! STAY AWAY FROM THIS PLACE!!!!! If I can give you any advice I would say run in the other direction! They sold me a vehicle that after ten days of owni STAY AWAY FROM THIS PLACE!!!!! If I can give you any advice I would say run in the other direction! They sold me a vehicle that after ten days of owning it, it started having problems. I took it in and they swore nothing was wrong although there was no paperwork showing that they had even looked at the vehicle and was given the runaround the three hours I was waiting on it to be looked at. 3 months after owning it the compressor went out and one of the managers said they don't do thorough inspections on cars under $10,000 so it probably was overlooked before it was even sold to me. They still made me pay for the compressor even though it was sold without a thorough inspection and obviously had problems at the ten day point. They also sold a car to an employee telling her her apr was lower then it was just to make a deal. Very shady company!!!! They don't care about the customer just want to squeeze you for every penny! More

Disappiontment This dealership calls and calls to get me in to trade me 2014 Nissa. After I told them I'm happy with my car, they tell me to come in because they can This dealership calls and calls to get me in to trade me 2014 Nissa. After I told them I'm happy with my car, they tell me to come in because they can get me in a 2016 with the same payments. So I agree to meet with them on a Saturday 6-11-16 at noon. They set up what they call a VIP meet with a code, yes a got an appointment with a code that they gave me. And said to me we will be waiting on me. Well I show up 5 Minute before noon, was meet by someone name Sam so I told him about my VIP MEET and give him my code. His guy had no idea what I was talking about or anything. And I'm suppose to believe I'm going to get a good deal. This dealership don't even remember calling me 3 times this morning or the VIP meeting they set up for me. I will NOT spend my money or my time anymore at this dealership. Beyond disappointed!!!!! More

Wonderful Experience/Salesman Andrew Sadowski I had a Fabulous experience AGAIN!!! Andrew Sadowski has been my salesman for my last 2 cars. He is an EXCEPTIONAL SALESMAN!! He is not only very c I had a Fabulous experience AGAIN!!! Andrew Sadowski has been my salesman for my last 2 cars. He is an EXCEPTIONAL SALESMAN!! He is not only very courteous, BUT he is not pushy, AND Listens to what the customer wants. Your dealership is LUCKY to have such a Nice, Knowledgeable, & Courteous person!!!! I hope he is there for my next car purchase!! I have told all of my friends & family to Definitely request Andrew Sadowski, if they are looking to purchase a Nissan! Sincerely, Melissa Love More

Lories review The people are very friendly, they were very helpful in making sure I got the car I wanted and I am pleased with everything they did for me. The people are very friendly, they were very helpful in making sure I got the car I wanted and I am pleased with everything they did for me. More

Going back to MAZDA My car was in for a paint defect...it was to be there for ONLY a few days... 2wks, later got my car back..>>With a BEAUTIFUL hail damaged hood>>> the My car was in for a paint defect...it was to be there for ONLY a few days... 2wks, later got my car back..>>With a BEAUTIFUL hail damaged hood>>> the car looks WORSE than it did before it went in! SHAME ON YOU NISSAN...ironically my previous car was a MAZDA and it sustained far more damage than this car and of course they did what any decent company would do they fixed it at their own expense!!! GOING BACK TO MAZDA More

"Superior Service!" My service rep "Shade" has never let me down!!! He always greets me when I arrive, checks up on me while I'm waiting, and informs me what was done My service rep "Shade" has never let me down!!! He always greets me when I arrive, checks up on me while I'm waiting, and informs me what was done and what needs to be done in the future to keep my vehicle running well and my family safe. More

Dissatisfied with Service Department I recommended Fort Worth Niisan to my daughter and several other friends as an excellent Nissan Delership to purchase a car. I did this because I had I recommended Fort Worth Niisan to my daughter and several other friends as an excellent Nissan Delership to purchase a car. I did this because I had excellent service there after I purchased my vehicle and have always thought of them as a very good establishment. My daughter has a 2014 Nissan Sentra and it has some electrical issues. She brought it in for servicing and they have informed her that they will need to keep it for several days. However, you are on your own when it comes to getting a car to drive. Her car has an extended warranty and they don't have a loaner for her. In fact she went back today and the person did not even remember her from yesterday. I have never received this kind of terrible service at this Delership. They have a lot of new people who do not care about customer service at all. They are distant and uncaring! When I use to take my car in, I had a service rep (Ron ) who always made sure my needs were met. Obviously he is gone now! More

Outstanding Customer Service Traveled from Tennessee to purchase a vehicle based on reviews and reputation of staff. I had multiple phone calls with Sales prior to arrival and wa Traveled from Tennessee to purchase a vehicle based on reviews and reputation of staff. I had multiple phone calls with Sales prior to arrival and was always made to feel like a priority. The process had no hassle or surprises. I could not have asked for a better car buying experience. I was assigned Lonnie Bell as my salesman. He was extremely knowledge able and patient. I cant say enough about the finance staff as well. They went over my purchase line by line and worked hard to make sure I received the best possible deal. I highly recommend this dealership! More