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Fort Wayne Nissan

Fort Wayne, IN

4.5
847 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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847 Reviews of Fort Wayne Nissan

August 27, 2021

Very good experience, very friendly staff, work was done on time The car was checked for other safety issues all was writen on the a. Heck list More

by YASHARIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb
Aug 27, 2021 -

Fort Wayne Nissan responded

Thank you so much for your kind review, We strive for 100% customer satisfaction and look forward to seeing you again.. Please let us know if you need anything, we are always here to help!!!

August 27, 2021

Zach was great to work with! No pressure and process was smooth from start to finish. I’ve had to contact Zach since my purchase and he has replied back promptly each time. Highly recommend! More

by STEVE.SHARP56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gardenour
Aug 27, 2021 -

Fort Wayne Nissan responded

Thank You so much for this wonderful review!!! We will certainly let Zach know how he did. We strive for 100% satisfaction and are pleased that you enjoyed your time with us. Please let us know if you should need anything, we are always here to help!!

August 26, 2021

Service department is awesome. They got me right in. Wish it was easier to reach them. They are very professional and did a great job explaining if the part may be covered under warranty or if it just More

by JULIEMLHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keaton and Jen
Aug 27, 2021 -

Fort Wayne Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

August 23, 2021

It's Nissan in general. 3 Transmissions and have to put a 4th in. their warranty totally sucks. They haven't fixed the problem. Wouldn't recommend a Nissan period. More

by squid1248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Herb Tran
Aug 24, 2021 -

Fort Wayne Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call and ask for our Service Manager. Once again, our apologies.

August 21, 2021

They got my car in on time, it only took an hour for the basic service and it was less expensive than I originally thought. More

by LCOLBERG.LAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Mills
Aug 21, 2021 -

Fort Wayne Nissan responded

Thank You so much for the wonderful review!! We strive for 100% satisfaction for our loyal customers. Please let us know if you should ever need anything, we are always here to help!!

August 19, 2021

Was nice to get a good deal on a new vehicle and not burn up an entire day! Fort Wayne Nissan has very courteous staff! More

by HOLLEYBOOSTED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Muter, Tim Zickmund
Aug 19, 2021 -

Fort Wayne Nissan responded

Thank You so much for your kind review!! We are certainly pleased that you chose Nissan for your NEW Car!!! Please let us know if you ever need anything, we are always here to help!!!

August 17, 2021

So glad we visited the Ft Wayne Nissan. I had to wait till they found me the new Rouge in the color that I had requested. It was well worth the wait and I love it. My first brand new vehicle!! More

by TAHEAGY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Coleman Hill, Bryant Husted
Aug 18, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Rogue! All of us at Fort Wayne Nissan are glad to have you as a customer.

August 16, 2021

The whole process was handled very professionally. John and Cody did a great job. This is the third car we have purchased from Fort Wayne Nissan always come away happy More

by MCLYD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hefty
Aug 16, 2021 -

Fort Wayne Nissan responded

Thank you! John and Cody appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Nissan.

August 15, 2021

Worked with Charles and Tim. Really nice guys, didn’t get the best price I wanted on the car but I still felt it was fair. When picking it up, the tank wasn’t filled and the car wasn’t detailed despite makin More

by Little Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Tim Zickmund, Kevin Amorini
Aug 16, 2021 -

Fort Wayne Nissan responded

Congratulations on your new purchase, Rich! Thank you for taking the time to leave us your feedback. We will be sure to share your comments with our team. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!

August 14, 2021

Had to take my car back in because of a previous service for a recall and they caused a problem with my brake line leaking More

by heimanncin
Recommend Dealer
No
Employees Worked With
Jeremy Lambert
Aug 17, 2021 -

Fort Wayne Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things further? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

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