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Fort Wayne Nissan

Fort Wayne, IN

4.5
847 Reviews
Call Dealership (260) 222-2399

4909 Lima Rd.

Fort Wayne, IN

46808

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847 Reviews of Fort Wayne Nissan

August 06, 2022

Efficient service and quick resolution. Appointments can run a few days out but they try to accommodate the best they can. More

by PROCHEALER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb, Keaton
Report | Print
Aug 08, 2022 -

Fort Wayne Nissan responded

We appreciate your business, Herb, Keaton, and our team looks forward to serving you again soon!

August 05, 2022

The service representatives were excellent. It seems like they were concerned about me as a person and not only because I’m a customer. Thanks More

by HENRYWILLISIII
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Herb and Keaton
Report | Print
Aug 08, 2022 -

Fort Wayne Nissan responded

Henry, Thank you for choosing Fort Wayne Nissan, your feedback and rating mean a lot to us. We're glad Herb and Keaton were able to help, and we hope to see you again!

August 04, 2022

Gage was very detailed when going over car features! He took time to answer all of our questions! More

by RWORK99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Walls, Peyton Housholder, Gage Underwood
Report | Print
Aug 04, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to leave us this review! We strive to provide a positive experience for all of our guests, and we are pleased to hear this is the case with your visit. If you have any questions please feel free to call us or stop by! We are always happy to help! Sincerely, Fort Wayne Nissan

August 01, 2022

Herbie is always efficient and friendly/ welcoming. The facility was clean. He said it would take 2 hours and it did. More

by CARIE0
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Herbie
Report | Print
Aug 01, 2022 -

Fort Wayne Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Nissan.

August 01, 2022

Shuttle service was excellent. Work on car done well. Warranty work so price was not an issue. More

by ron@epcoins.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberley
Report | Print
Aug 01, 2022 -

Fort Wayne Nissan responded

Ron, thank you for sharing your thoughts about your experience with Fort Wayne Nissan. We appreciate your business and hope to see you again soon!

July 29, 2022

Service was quick and thorough, I messed up on the time, but they took it in stride. The only problem is that they misspelled my first name. More

by MILLERJULIE554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Jeremy Lambert, Danny Porter, Dave Nagel
Report | Print
Jul 31, 2022 -

Fort Wayne Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 29, 2022

the service was done on time service people were friendly and made sure ever was done as promised More

by NISSAN14525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Report | Print
Jul 31, 2022 -

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 26, 2022

Parts are over priced and lack of focus. Customer service is great. There is lack of communication More

by Mreggie1529
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Lambert, Dave Schuchman, Danny Porter, Bradley Stayer, Dave Nagel
Report | Print
Jul 30, 2022 -

Fort Wayne Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 26, 2022

Excellent service,was in and out in very good time frame,very good customer service,everyone was super nice 😊 More

by KIRK_POLLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Report | Print
Jul 27, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to leave us a great review. We appreciate your business, Kirk. Our team looks forward to serving you again soon.

July 25, 2022

Amicable service, clear communication, and wonderful people. Continue to be pleased with the service I am provided. More

by RogueOwner21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Report | Print
Jul 26, 2022 -

Fort Wayne Nissan responded

Thanks for sharing your thoughts about your experience with Fort Wayne Nissan. We appreciate your business and hope to see you again soon!

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