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Fort Wayne Nissan

Fort Wayne, IN

4.5
847 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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847 Reviews of Fort Wayne Nissan

August 26, 2022

My service advisor Herb is the best. He is always pleasant and vey informative. Thank you Herb More

by yrobinson14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Aug 29, 2022 -

Fort Wayne Nissan responded

Hi Yrobinson14, thank you so much for your positive comments about Fort Wayne Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2022

The service attendant was friendly and efficient. The service was completed ahead of schedule. While waiting for my car, I was happy to see that there was fresh popcorn to eat. It would be nice if More

by SJNEUENSCHWANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keaton
Aug 25, 2022 -

Fort Wayne Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!

August 23, 2022

Joey was very pleasant, caring and honest. I was scheduled for an alignment. but it was not needed. Thank you for being honest. More

by RCPRESLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Schumm, Herbie Tran
Aug 25, 2022 -

Fort Wayne Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 22, 2022

When I went to pay the bill I asked if there were any deal for the oil change.. the cashier told me to ask the gentleman that checked me in... I went out to ask him , and he told me that since HE already More

by JMHIGGINS2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know the employee name
Aug 26, 2022 -

Fort Wayne Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 18, 2022

No waiting upon arrival. Attendant was friendly and efficient. Service was completed quickly and to my satisfaction. I had questions regarding my service contract and Ryan More

by CINABRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I thought service employee was Ryan but not sure. He was at last station in the lineup as I was first car in line.
Aug 18, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 18, 2022

The staff was great, the work was good, the chairs are pretty comfy in the waiting room. The bill was pretty informative. More

by KSPLACE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Aug 21, 2022 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 13, 2022

It's a very nice and clean facility! The gentleman that took care of me was very good! More

by BRANHAM_SANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Porter
Aug 14, 2022 -

Fort Wayne Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Nissan!

August 13, 2022

This Dealership took an interest in us as a buyer. Was helpful and supportive in our purchase. All staff was there for us. More

by REDLADY2355
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Cody Barney, Peyton Housholder
Aug 14, 2022 -

Fort Wayne Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 12, 2022

Horrible service do not recommend they always had a different reason for the problem and couldn’t fix it More

by Chupprandall
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jeremy Lambert, Dave Schuchman, Danny Porter, Dave Nagel, Shanna Adams
Aug 17, 2022 -

Fort Wayne Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 11, 2022

Pleasant and knowledgeable staff, also maintenance was completed in a timely manner. I appreciated Keaton going over the work that was completed on my car. More

by SSMTH1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keaton
Aug 14, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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