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Ford of Latham

Latham, NY

Overview
Employees
Reviews
Vehicles
3.7
342 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
Contact Dealership

702 Troy Schenectady Road

Latham, NY

12110

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Showing 342 reviews

November 08, 2024

My appointment was at 730am, at 200pm they had not even looked at my vehicle nor called to tell me about the delay. More

by DAWNBEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
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Nov 09, 2024 -

Ford of Latham responded

Hello, We pride ourselves on the world class standards we maintain. When you have an opportunity, we would like the chance to discuss your feedback regarding the length of your recent visit with our Service Team, as well as the level of communication that you received. Please contact us at a time that works best for you. Thank you, Customer Support Team Ford of Latham (518) 328-3433

November 04, 2024

The technician that came to service my car was great to deal with asked me if I had any questions he could answer very good employee to have working for you More

by MRBINKS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Ford of Latham responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ford of Latham to be a positive one. Please don't hesitate to reach out if you need anything else.

November 03, 2024

Excellent work and friendly service. Comfortable waiting area with lots of coffee and clean bathroom More

by crigdon95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mederios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Borwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Nick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Ford of Latham responded

Thank you for letting us know about your recent visit to Ford of Latham. We're glad you enjoyed our service and amenities.

October 31, 2024

The man helping me was very kind. Wasn't expecting to be there for that long but it was nice that I ended up not having to pay for anything so I'm happy More

by KASSIEFAUGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man in service department
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Oct 31, 2024 -

Ford of Latham responded

Thank you, Kassie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 29, 2024

She had to deal with an upset angry customer , she handled it well. And she hit the sale. More

by SAWYERDONNA613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry jagdeo
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Oct 29, 2024 -

Ford of Latham responded

Donna, Thank you for taking the time to share your thoughts on working with Jerry and our team. We're glad to hear we delivered such a great experience!

October 26, 2024

Buying a car as a female can be intimidating. Amanda, Grayson, and the rest of the team were great to work with. They accommodated the way I wanted to go about buying my vehicle and did not press More

by SAMANTHAMAY623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greyson
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Oct 26, 2024 -

Ford of Latham responded

Great to know our team made you feel at ease during the process. Ford of Latham always aims for a comfortable buying experience. Thank you for sharing your feedback!

October 26, 2024

Very good assistance. The technician at the desk was very helpful and communicated very good. More

by CIPGUERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Oct 26, 2024 -

Ford of Latham responded

Ford of Latham appreciates your feedback. We are pleased to know you found our service beneficial.

October 25, 2024

Awesome Crew! I was able to accomplish all of my goals in a timely manner. More

by VERGENNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mederios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Borwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Nick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mandrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Ford of Latham responded

Thanks for sharing about your experience with Ford of Latham. We appreciate your business and hope to see you again soon!

October 25, 2024

I bought a used hyundai and had to have an engine replacement after a month after a day or so of in town driving I overheated as there was no fluid in the radiator. I hope I don't discover more issue More

by SUNRISEATLANTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarod Nick
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Ford of Latham responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 24, 2024

For my 2022 Ranger oil change, tire rotation & inspection scheduling was easy & the service was quick and efficient. Service advisor Katie Breen was informative & attentive and made all the difference with a More

by TJONES87FXSTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Breen & Brian Charron
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Oct 25, 2024 -

Ford of Latham responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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