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Ronald Draves
Ronald Draves at Ford of Latham

Ronald Draves

Service Manager

Ford of Latham

637 Columbia St.
Latham, NY 12110

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4.3
123 Reviews
4.3

123 Reviews

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123 Reviews of Ronald Draves

July 23, 2026

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Employee Rating

Ford of Latham is very attentive. Great service. Amanda goes above and beyond. Had my car back in the road same day after popping my tire. More

by BCAHRENGER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lynch

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Jul 23, 2026

Ford of Latham responded

Thank you for highlighting our team’s attentive service and same day tire repair on your Ford Explorer. Paul is glad to hear our commitment exceeded your expectations. We appreciate your five-star rating.

July 16, 2026

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Employee Rating

This was my second trip in, and they have always been on time and accurate, friendly, and knowledgeable. More

by evan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2026

Ford of Latham responded

We’re glad Ronald and our technicians have been punctual, precise, knowledgeable, and welcoming during your visits. Thank you for trusting us with your Ford and we look forward to assisting you again.

July 08, 2026

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Great service, it was timely, and the staff was very friendly. Grateful that this is my local dealership More

by amber.cottrell.tk
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 08, 2026

Ford of Latham responded

It’s wonderful to hear our team provided timely and friendly service for your Lincoln Aviator. Ronald will be thrilled to learn you enjoyed working with us. Thank you for choosing your local dealership.

June 30, 2026

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Service was extremely prompt and professional. I was in and out under one hour. Thank you. More

by PAULMELEC1978
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Denyse

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Jun 30, 2026

Ford of Latham responded

It’s great to hear your F-150 was back on the road in under an hour thanks to prompt, professional service. We look forward to assisting with any future maintenance needs and appreciate your feedback.

June 26, 2026

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Employee Rating

Quick oil change and inspection in and out in no time check in was great the greater is the best. More

by erschrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2026

Ford of Latham responded

We’re delighted to hear your Ford Ranger’s oil change and inspection were completed so quickly, and that check-in went smoothly. Ronald will be happy to know you appreciated his welcome. We look forward to helping you again.

June 20, 2026

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Keep you informed about the service they are performing on my vehicle. They are close to home. More

by colleennoble59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2026

Ford of Latham responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 20, 2026

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Employee Rating

Came in for a quick oil change and inspection and got out very quickly. I love the video report of the status of my vehicle and things to look out for as I continue to maintain it. More

by MARTINROB20
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2026

Ford of Latham responded

Ronald is pleased to have provided a prompt oil change and inspection for your Ford Bronco. We’re glad the video report clarified your vehicle’s status and future service needs. Thanks for the five-star feedback.

June 20, 2026

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Employee Rating

Did a thorough look over to figure out what the problem was and found other issues as well. Wasn’t too pushy about getting other things fixed, but told me reality about what was going on. Was able to fix t More

by HULK260
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 20, 2026

Ford of Latham responded

We’re glad Ronald and our service team provided a detailed inspection and explained everything clearly. It’s great to know the issue on your Ford has been addressed and you felt comfortable with our honest approach. Thank you for sharing your experience.

June 17, 2026

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Employee Rating

Every time that I bring my vehicle for service, they all know my name and welcome me with a smile. Jason and the Tech were great. More

by laurie.friello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2026

Ford of Latham responded

We’re delighted to hear you feel welcomed each time you bring in your Ford Bronco Sport. We’ll be sure to share your kind words with Ronald and the service team. We look forward to taking care of your Bronco Sport again soon.

June 10, 2026

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Employee Rating

Did all the work on my car fast and kept me updated throughout the process.Great communication and quality work! More

by CASSANDRACRANDALL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2026

Ford of Latham responded

Thank you for trusting our team with your Ford Explorer. Ronald is delighted to hear we completed the work quickly and kept you informed throughout the process. We appreciate your feedback!

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