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Ford of Latham

Latham, NY

3.7
342 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
Contact Dealership

702 Troy Schenectady Road

Latham, NY

12110

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Showing 342 reviews

December 29, 2024

I was extremely satisfied with Dan the service advisor. He answered all my questions and was professional and friendly More

by MHAGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan my service advisor at Latham Ford
Dec 29, 2024 -

Ford of Latham responded

Thank you for sharing your experience. We're glad our team provided helpful and professional service. Your feedback is appreciated by everyone at Ford of Latham.

December 28, 2024

The service department is very knowledgeable and so friendly. They make you feel like you are part of their family. More

by MARJIE3
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Katie Breen.
Dec 28, 2024 -

Ford of Latham responded

Thank you for your kind review. Ford of Latham is dedicated to providing service that feels just like home.

December 28, 2024

I walked in with a battery problem. They to me right in and an hour later, all fixed. More

by PSOCHOCKI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 28, 2024 -

Ford of Latham responded

Ford of Latham appreciates your feedback. Glad we could help with the battery issue. Take care.

December 26, 2024

At first I was not happy with the sales department for not following up on promises made by my salesman who no longer works there but with the help of Vanessa Andrew I was able to get my issues resolved a More

by JMCCHILDS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John d
Dec 27, 2024 -

Ford of Latham responded

Thanks for sharing your experience with Ford of Latham. I'm glad our team was able to help resolve your issues and get you on track. We’re here if you need anything else.

December 25, 2024

Very disappointed with dealing with issues I have had with my vehicle since I took possession used car department not make good on anything I was promised by salesman to be repaired or replaced More

by JMCCHILDS
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
John Dzandza
Dec 26, 2024 -

Ford of Latham responded

Hello, We take your feedback very seriously here and would like the chance to speak with you to learn more about your recent car-buying experience with our Sales Team regarding the matter of your newly purchased vehicle. If you would kindly give us a call at a time that is most convenient for you. Thank you, Customer Support Team Ford of Latham (518) 328-3433

December 23, 2024

Very nice facility and courteous staff! Don in service dept. gave me a tour of their new facility and answered any questions I had. Coffee was delicious!!!! More

by Dan S
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don and Tim.
Dec 23, 2024 -

Ford of Latham responded

Thanks for sharing about your experience with Ford of Latham. We appreciate your business and hope to see you again soon!

December 22, 2024

100% satisfied with the service done to my ford f150. Always bought and had my truck serviced down the road and needed to make a switch snd I’m glad I did !!! More

by MARKFRIEDMAN
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Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 22, 2024 -

Ford of Latham responded

Thank you for choosing Ford of Latham for your Ford F-150 services! We’re glad to hear you're satisfied.

December 22, 2024

Great service, employees are kind, helpfully and friendly. I highly recommend this car dealership. Thank you! More

by SCOTT.RHIEL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Katie
Dec 22, 2024 -

Ford of Latham responded

Thank you for the great review. Ford of Latham appreciates your recommendation and kind words about our team.

December 21, 2024

Great Customer Service. Go above and beyond to find and fix issues with my vehicle More

by WRX2178
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Mannetti
Dec 21, 2024 -

Ford of Latham responded

Ford of Latham appreciates your kind words about our team. Glad we could help with your vehicle!

December 21, 2024

I've left five messages asking about my parts that have been on order for more than two weeks and no one has bothered to return my calls. That is both rude and absurd. More

by BULLOPA
Service Communication
Recommend Dealer
No
Employees Worked With
Dan? in service
Dec 26, 2024 -

Ford of Latham responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. Please let us know the best way to reach you.

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