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Ford of Latham

Latham, NY

3.2
266 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
Contact Dealership

702 Troy Schenectady Road

Latham, NY

12110

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Showing 266 reviews

September 26, 2024

I left 3 messages to get an update on my vehicle and never had 1 call returned More

by RGEE302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Mandrigues
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

My service was the best! Brian at the desk was great and Mike, shuttle driver was such a pleasure. I could not have been more pleased. More

by donnatoner54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Service Desk and Mike, Shuttle Driver.
Sep 25, 2024 -

Ford of Latham responded

It's great to know our team made your visit with Ford of Latham such a positive one. Wishing you the best!

September 25, 2024

Always get me in and out in a reasonable time and they don’t try to sell services that I am not interested in. More

by KAD7253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 26, 2024 -

Ford of Latham responded

Ford of Latham appreciates your feedback. Glad we could meet your service expectations. Take care!

September 24, 2024

Communication and updates was great. The work was done in a timely manner, very enjoyable visit. More

by SCOTTBAYER0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Breen
Sep 24, 2024 -

Ford of Latham responded

Thank you for the kind words. We’re grateful for your visit to Ford of Latham and wish you well.

September 23, 2024

Very honest no pressure and pay attention to detail I will recommend them to family and will be a repeat customer More

by DANIEL.LUTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mederios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Borwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Nick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Ford of Latham responded

Thank you for your kind words about Ford of Latham. We’re glad to hear you'll be a repeat customer.

September 22, 2024

More services need to be done this week on my car. I will comment later when that is completed. More

by BACARR54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"Katie"
Sep 23, 2024 -

Ford of Latham responded

Thanks for the feedback. Feel free to reach out if you need any assistance with your services at Ford of Latham. Best wishes.

September 22, 2024

Service was very good ,but only 1 inspector on duty and DMV site was down making it a long wait. Same thing happened again with DMV Saturday when I had my trailer inspected. More

by ALF97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarod Nick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Ford of Latham responded

Thank you for your feedback. Please reach out to Ford of Latham directly so we can address this issue better.

September 21, 2024

I had a great experience with the service department. Very knowledgable and easy to work with. More

by SAMEDAYFSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 22, 2024 -

Ford of Latham responded

Sam, Thank you for choosing Ford of Latham. Your feedback and rating mean a lot to us. We're glad Brain was able to help, and we hope to see you again!

September 21, 2024

Very clean facility. Friendly staff that also kept me informed of the status if my vehicle More

by MEREMERCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Charron at the service check in area
Sep 22, 2024 -

Ford of Latham responded

Mere, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you again for choosing Ford of Latham. We look forward to having you as one of our valued customers for many more years to come!

September 21, 2024

Went in for oil change at 8 am and no service person called to tell me the status. Called at 2 to inquire and received no response but was told a shuttle was on its way. Kept calling up to 430. No on More

by MARIDALZELL
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Sep 25, 2024 -

Ford of Latham responded

Thank you for providing this service feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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