Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 266 reviews
Grayson Boswell was an excellent salesman. I rate him 5 stars +++++. Grayson went above and beyond to help us with getting our new car and also explaining everything about it to us. He was ver I rate him 5 stars +++++. Grayson went above and beyond to help us with getting our new car and also explaining everything about it to us. He was very pleasant to deal with and answered all my questions thoroughly. Grayson was also very patient and I did not feel rushed in any of my dealings with him. He is the best salesman I have ever dealt with. The new Ford of Latham place is a very nice space. More
Brian kindly helped me to confirm the status of my car maintenance. He solved communication issue in parts department and technicians then organized the best ETA for me. maintenance. He solved communication issue in parts department and technicians then organized the best ETA for me. More
This was a very easy way of having routine maintenance done on my vehicle with the mobile ford service! I had an oil change and tire rotation done right at my house. This took about 45 minutes and was mu done on my vehicle with the mobile ford service! I had an oil change and tire rotation done right at my house. This took about 45 minutes and was much more convenient than taking in for service at Ford. More
The experience was generally fine but I would never buy a new car from a Lithia owned dealership. I found the price of the used vehicle I purchased acceptable even with the nearly $1600 in fees for services new car from a Lithia owned dealership. I found the price of the used vehicle I purchased acceptable even with the nearly $1600 in fees for services I didn't want and will never use, but the fact that a non-negotiable $175 "document fee" (that no one could give me a clear answer what it was even for) and approximately $1400 for "LPP" which covers lifetime oil changes that I will never use because I live too far from any Lithia service center, and filling the tires with nitrogen, which anyone with the ability to use Google knows is a total scam, left me with a negative impression of all Lithia owned dealerships More
Great service only thing one of the service guys told me my service would be 159.00 when it was done it was 220.00 but the girl that waiting on me was great my service would be 159.00 when it was done it was 220.00 but the girl that waiting on me was great More
Expectations weren’t properly handled, and there was a large lapse in communication. Yet they stayed accountable and made the situation right. large lapse in communication. Yet they stayed accountable and made the situation right. More
My son and I worked with Bobby and he was absolutely amazing! He made sure we got what we went there for and was very accommodating… he is very knowledgeable and the most professional and patient person amazing! He made sure we got what we went there for and was very accommodating… he is very knowledgeable and the most professional and patient person I have ever had the pleasure to work with!! If we ever decide to trade in our car in the future we would definitely want to work with him again over anyone else! Thank you Bobby you definitely are the man and again my family could never thank you enough!! WORK WITH BOBBY HE IS THE BEST!!! More
Everything I needed to address was totally taken care of. Excellent job.Keep up the good work. Excellent job.Keep up the good work. More
We really like the dealership. We split our time between our home in Florida and a summer home in the Capital Region. We have our dealer down in Florida, but we were looking for We split our time between our home in Florida and a summer home in the Capital Region. We have our dealer down in Florida, but we were looking for a good Ford dealer in the Capital Region. We tried several, but none compared to Ford of Latham. We will definitely be going there for any needed service/maintenance. The new dealership is really nice, conveniently located and the people are great, too. They were short a service technician and it was a Saturday, so it took a little longer than I had hoped, but they did a great job and kept me informed of everything. We will definitely be back. More