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Ford of Latham

Latham, NY

3.4
295 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
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702 Troy Schenectady Road

Latham, NY

12110

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Showing 295 reviews

November 28, 2024

I recently had an oil change and filter only done at Latham ford. 6.7 superduty. Price was $250. 3 months prior I had one done at RC lacy catskill for $127. Latham refunded me $75 I feel there prices ar More

by JEFF.SHUMSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not rating employees
Nov 29, 2024 -

Ford of Latham responded

Hello, Your feedback is very important to us. We would like the chance to speak with you about your the price for an oil and filter change done by our Service Team on your Ford Super Duty. Please give us a call so we may discuss this in greater detail. Thank you, Customer Support Team Ford of Latham (518) 328-3433

November 27, 2024

Service was fine just super slow with repairs. Had my car for 9 days. Rapaired o2 sensor, air bag light and leaking boot. Took way to long. More

by NJSMITH86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa and Dan
Nov 27, 2024 -

Ford of Latham responded

Hello, Your feedback is important to us here. We would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the subsequent wait time that you encountered with the replacement of an o2 sensor. If you would kindly give us a call at a time that works best for you, it would be greatly appreciated. Thank you, Customer Support Team Ford of Latham (518) 328-3433

November 27, 2024

Dan the service advisor was friendly and explained everything clearly. He also made the process efficient and kept me in the loop with what was going on with my vehicle. More

by WRX2178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Manetti
Nov 27, 2024 -

Ford of Latham responded

Appreciate your feedback on our team at Ford of Latham. Wishing you smooth travels ahead.

November 26, 2024

The service adviser did a great job taking my information, keeping me informed, and completing the service order along with completing the extra work that was needed. More

by SSAVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative
Nov 26, 2024 -

Ford of Latham responded

We're glad to hear that our team provided you with such a thorough service. Ford of Latham values each step of keeping our customers informed and satisfied. Let us know if there's anything else we can do for you.

November 25, 2024

I drove my truck into the Service Living Room! The Valet was at my door in seconds. Brian said my service would take up to three hours. Everyone there so accommodating. I spent only about an hour More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Charron
Nov 26, 2024 -

Ford of Latham responded

Thanks for sharing your great experience at Ford of Latham. Glad you enjoyed our Service Living Room while getting quick service on your truck.

November 24, 2024

Had a great experience. I have purchased many Ford vehicles (6 pick ups, 1 Explorer, 1 Taurus, and now a Bronco). This is my first purchase from Latham Ford and was my best More

by SHORTON2655
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter (sales). Great guy
Nov 25, 2024 -

Ford of Latham responded

We're glad to hear you had such a positive experience with your Bronco purchase at Ford of Latham. Our team takes pride in providing excellent service. Enjoy your new vehicle, and safe travels ahead.

November 22, 2024

Ritchie was great to deal with! He really listened to me and tried to make the best of the situation. I appreciated his help. I didn't appreciate having to wait for over a week for More

by CLove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ritchie
Nov 23, 2024 -

Ford of Latham responded

Thank you for your candid feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Ford of Latham!

November 22, 2024

Valet service was prompt, courteous, friendly and professional. Work was performed as requested. Communication was great. Difficult to improve excellent. More

by JAYATFLOORWORKS
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Ford of Latham responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2024

Got the work done that was needed! Katie Breen the service advisor was friendly and kept me informed. More

by HMX301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Breen
Nov 23, 2024 -

Ford of Latham responded

Thanks for sharing your thoughts about your experience with Ford of Latham. We appreciate your business and hope to see you again soon!

November 14, 2024

I was told my service charge would be $259, but it was $412 plus. I was also told it would be about an hour for the service to be done; it took 2 1/2 hours. I am a diebtic and experienced low blood gl More

by AUCLAIRMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Long
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Ford of Latham responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.