
Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Everyone was so nice. They made it super easy for me to be in and out which is great because who has time to sit at a dealership all day! They made it super easy for me to be in and out which is great because who has time to sit at a dealership all day! More
Don McLennan customer service is awesome. Very helpful and efficient. He is a treasure to your business. Unfortunately the cashier lady who if I am not mistaken her name is Sally was not too Very helpful and efficient. He is a treasure to your business. Unfortunately the cashier lady who if I am not mistaken her name is Sally was not too customer service oriented, she needs to smile and more cheerful to the paying customer. More
Ron was my service advisor and was excellent in understanding the history of my service for my truck since this was my first time at Latham Ford. I needed some recall work in addition to an oil cha understanding the history of my service for my truck since this was my first time at Latham Ford. I needed some recall work in addition to an oil change and tire rotation and he got it all completed in less time than expected. Latham Ford will be my new service provider even though I have a Ford dealership in my neighborhood. More
Couldn't have asked for a better experience. Service advisor was extremely professional and explained everything that would be done. The technician actually completed the repair even faster than Service advisor was extremely professional and explained everything that would be done. The technician actually completed the repair even faster than the time frame that was originally quoted. Great customer service all around. More
great experience, all of the staff was very helpful, much appreciated and easy process , thanks! appreciated and easy process , thanks! More
Took it to be serviced 3 times without luck. Promised a rental but didn’t have one. Promised a rental but didn’t have one. More
Service was great, took me in quickly and performed all warm as indicated. They followed up with a video and detailed info on every aspect of the service. warm as indicated. They followed up with a video and detailed info on every aspect of the service. More
Clean working space, friendly, professional staff, quick in and out. So far, impressed with quality. in and out. So far, impressed with quality. More
Not bad. Did what they said they would and in a reasonably timely manner. Clean service center and decent staff. Truck appears to be in good condition. Did what they said they would and in a reasonably timely manner. Clean service center and decent staff. Truck appears to be in good condition. More