Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I paid to have tires rotated,they were not rotated and my tire pressures not checked,they were all different when I came in and the same when I left tire pressures not checked,they were all different when I came in and the same when I left More
Had to return for follow up service after my initial warranty work was faulty. Tech failed to properly reconnect door locks and could not lock front doors. They resolved the problem but it required me warranty work was faulty. Tech failed to properly reconnect door locks and could not lock front doors. They resolved the problem but it required me to drop off the vehicle for another day of follow-up work. More
Brought my car in for brake replacement, oil change and inspection. Couldn’t perform inspection as was told machine was down. Brought vehicle in a week later for inspection and was told my car may be lea inspection. Couldn’t perform inspection as was told machine was down. Brought vehicle in a week later for inspection and was told my car may be leaking oil and should have a diagnostic performed to identify issue. Paid online before picking up vehicle, and when I picked up car at dealer there was no notes on what was found during diagnostic check to see if there’s an issue that needs to be fixed. Either paid for a service that wasn’t performed or they didn’t record what was found and couldn’t return my money as I pre-paid. I have brought my vehicle to Latham ford for 10 years for service and after this experience I will never go back. I also sent a follow up email to the service department and have received no response. Very disappointing. More
Latham Ford the best to go for a vehicle and to get it service. I'm on my 3rd vehicle from the dealership. I got 2 ford's trucks and 1 Ram truck. If I get anymore truck it will come from Latham Ford. service. I'm on my 3rd vehicle from the dealership. I got 2 ford's trucks and 1 Ram truck. If I get anymore truck it will come from Latham Ford. More