Back

Ford of Latham

Latham, NY

3.6
327 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
Contact Dealership

702 Troy Schenectady Road

Latham, NY

12110

Directions

By Type

Showing 327 reviews

January 11, 2025

They were friendly and greeted me within minutes of my arrival. The work they did was done within a reasonable time and professionally. More

by RECTOR.MCINTYRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie B.
Jan 12, 2025 -

Ford of Latham responded

Thank you for the great feedback. We’re happy to hear about your positive experience with Ford of Latham.

January 09, 2025

I paid to have tires rotated,they were not rotated and my tire pressures not checked,they were all different when I came in and the same when I left More

by Anigian518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Ford of Latham responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 09, 2025

Excellent service. Oil, Filter and recall. Work was done and I was on my way. The new facility is very nice. More

by BJDB134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person in center
Jan 09, 2025 -

Ford of Latham responded

Thanks for the great feedback. We're glad you liked our new facility and efficient service at Ford of Latham.

January 09, 2025

Longer wait than usual but waiting room very comfortable. That’s all I have to say More

by CBULSON824
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 09, 2025 -

Ford of Latham responded

Thank you for your feedback and high rating. We hope the comfortable waiting room made it a pleasant visit.

January 09, 2025

Had to return for follow up service after my initial warranty work was faulty. Tech failed to properly reconnect door locks and could not lock front doors. They resolved the problem but it required me More

by zuggzugg
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Jan 09, 2025 -

Ford of Latham responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 08, 2025

Brought my car in for brake replacement, oil change and inspection. Couldn’t perform inspection as was told machine was down. Brought vehicle in a week later for inspection and was told my car may be lea More

by MDRISL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
Jan 12, 2025 -

Ford of Latham responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 08, 2025

Latham Ford the best to go for a vehicle and to get it service. I'm on my 3rd vehicle from the dealership. I got 2 ford's trucks and 1 Ram truck. If I get anymore truck it will come from Latham Ford. More

by 5292JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Breen, Trevor Schmeiterer
Jan 08, 2025 -

Ford of Latham responded

John, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ford of Latham to be a positive one. Please don't hesitate to reach out if you need anything else.

January 06, 2025

Dan has been great to work with on all of our fleet vehicles that we have. His communication has been great. More

by MSTAFFORD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Only
Jan 06, 2025 -

Ford of Latham responded

Thank you! Dan and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ford of Latham.

January 05, 2025

Kate was very kind and answered all of my questions. The work was done early. More

by LIZZYCW03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate
Jan 06, 2025 -

Ford of Latham responded

It's great to hear that Kate was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ford of Latham!

January 04, 2025

Fast and efficient. Easy to deal with. Nice waiting area and the staff was very friendly. More

by evopelak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jan 04, 2025 -

Ford of Latham responded

Thank you for your kind words about Ford of Latham. We're glad you found our service efficient and the staff friendly.

2
...