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Ford of Latham

Latham, NY

3.4
293 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
Contact Dealership

702 Troy Schenectady Road

Latham, NY

12110

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Showing 294 reviews

December 12, 2024

Very informative and accommodating. Richie kept me posted every step of the way. Thank you for great customer service! More

by ROZONEWSKICHRIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 12, 2024 -

Ford of Latham responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ford of Latham to be a positive one. Please don't hesitate to reach out if you need anything else.

December 10, 2024

I arrived early for my service appointment and my truck was taken right away. The technician completed the required maintenance and tire rotation, and the also performed a free multi-point inspection. I More

by DUTCHLUCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie in service
Dec 10, 2024 -

Ford of Latham responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ford of Latham to be a positive one. Please don't hesitate to reach out if you need anything else.

December 08, 2024

Unfortunately my car had an appointment and was not seen for three days a bit of an inconvenience More

by JWILLSEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Dec 09, 2024 -

Ford of Latham responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 08, 2024

I wasted a day off of work for an appointment. I brought my car in for a simple job (installing bed lights). After an hour of waiting they said they’d need a full day to do it and to come back tom More

by CURTSPEER
Recommend Dealer
No
Employees Worked With
Not sure. But nobody was a helpful
Dec 12, 2024 -

Ford of Latham responded

We're sorry to hear about your experience, Curt, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 07, 2024

Everyone has been fantastic in my 2 visits, and 1 home service. Unfortunaetly I am disappointed that I have asked for a tire rotation twice now and its never been done?? More

by WAYNENUZUM59
Service Time
Recommend Dealer
Yes
Employees Worked With
cant remember name, check your files, he was very professional
Dec 08, 2024 -

Ford of Latham responded

Hello, Thank you for bringing this to our attention. We would like to speak with you about your experiences with our Service Team regarding a tire rotation requested for your vehicle. Please reach out to us so we may discuss this further. Best regards, Customer Support Team Ford of Latham (518) 328-3433

December 07, 2024

The blonde haired girl was unable to explain my bill to me. She was nice, but technically had no idea what she was talking about. She kept having to run back to the mechanic to figure out what was going on More

by DFBUCHYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blonde girl in service
Dec 08, 2024 -

Ford of Latham responded

Hello, Your feedback is very important to us. We would like to speak with you about your experience with our Service Team while discussing a breakdown of your bill. Please reach out to us so we may discuss this further. Thank you, Customer Support Team Ford of Latham (518) 328-3433

December 04, 2024

Very good people to deal with. Everything was very well handled and very professional. I’m very happy with the service More

by BOB@RBFABINC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarod Nick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Ford of Latham responded

Bob, We are very happy to hear Jarod and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 03, 2024

They did a great job servicing my car, and in a timely manner. They also caught my inspection had expired - much thanks for that! Katie the service advisor was very nice. More

by Brendan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Breen
Dec 04, 2024 -

Ford of Latham responded

Brendan, Thank you so much for your excellent review! We are so glad that Katie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ford of Latham to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2024

They serviced my vehicle with a timely appt, but he most awesome thing was they picked up and delivered my car!! That was such a help as I work and did not want to fight traffic. and take time off..the staf More

by TAMPADIJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atik
Dec 04, 2024 -

Ford of Latham responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 28, 2024

I recently had an oil change and filter only done at Latham ford. 6.7 superduty. Price was $250. 3 months prior I had one done at RC lacy catskill for $127. Latham refunded me $75 I feel there prices ar More

by JEFF.SHUMSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not rating employees
Nov 29, 2024 -

Ford of Latham responded

Hello, Your feedback is very important to us. We would like the chance to speak with you about your the price for an oil and filter change done by our Service Team on your Ford Super Duty. Please give us a call so we may discuss this in greater detail. Thank you, Customer Support Team Ford of Latham (518) 328-3433

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