Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Latham
Latham, NY
266 Reviews
WELCOME TO FORD OF LATHAM
NEW & USED CARS LATHAM FORD DRIVERS LOVE
Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot!
SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM
Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away.
CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY
Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free!
FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY
Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 266 reviews
October 20, 2015
Miserable service Brought car in at appointment time. They promised it would be done in 2 hours. 7 hours later, it was finally done. Individual service guys were goo Brought car in at appointment time. They promised it would be done in 2 hours. 7 hours later, it was finally done. Individual service guys were good - manager Gene and receptionist were miserable. More
by albher
October 06, 2015
Routine Service I had my 2014 Ford F-150 brought in for service, oil change, tire rotation, etc, they scheduled my appointment on short notice. I arrived a little ear I had my 2014 Ford F-150 brought in for service, oil change, tire rotation, etc, they scheduled my appointment on short notice. I arrived a little early for the appointment and they took my vehicle right in to begin the work. I have no complaints with Latham Ford's Service to date. They have always been very prompt and helpful when working on my vehicle. More
by Fm117
Employees Worked With
I don't remember the employee's name that waited on me.
September 28, 2015
Very Helpful Staff Back in February we bought our 2015 Fusion from Josh so when we were looking for a used car for our daughter that is who we went to. He is fair, hones Back in February we bought our 2015 Fusion from Josh so when we were looking for a used car for our daughter that is who we went to. He is fair, honest and very helpful. We will be going back to get a car for a son when the time comes. Very reliable dealership. More
by hisertm
Employees Worked With
Josh from sales
September 24, 2015
Good dealership and good people. Just leased a new 2016 Escape this week, my 11th car purchased or leased from Latham Ford. I would highly recommend Latham Ford to anyone interested Just leased a new 2016 Escape this week, my 11th car purchased or leased from Latham Ford. I would highly recommend Latham Ford to anyone interested in a Ford product.. More
by Car#34
Employees Worked With
Loren, Matt, Dan, Sean.
September 23, 2015
Top-notch team The service department at Latham Ford is top notch. They are friendly, professional, know what they are doing, and they do quality work. It was easy t The service department at Latham Ford is top notch. They are friendly, professional, know what they are doing, and they do quality work. It was easy to make the appointment online, they were quick to confirm it and follow up with a reminder email. When I dropped my car off, Carol already had the service vehicle ready to drop me and another customer back off at our homes since we were without transportation. The work on my car was slated to be an all-day job, but it was done in half that time, and they quickly let me know my car was ready for pickup so I could go about my day. Everything was covered under warranty, which was a terrific bonus. Thanks again to the service department at Latham Ford. More
by Liser54
Employees Worked With
Fred, Carol, and two nice gentlemen whose names I unfortunately forget
September 11, 2015
Transmission work Shotty work. They broke manifold bolt while replacing transmission. Drilled, tapped and replaced with after market bolt. I was from out of town on bus Shotty work. They broke manifold bolt while replacing transmission. Drilled, tapped and replaced with after market bolt. I was from out of town on business and live 5 hours from them. The bolt came out and the manifold is now warped. It is a $2500.00 job since the manifold has a catalytic converter in it. They were horrible to deal with on the phone and will not stand behind their work and let another dealership near me repair it. Would never buy from or have them repair anything. More
by Skoppy2002
Employees Worked With
Dealership manager and service manager
August 31, 2015
Latham Ford overall is THE BEST! I bought my 2012 Ford Escape from them and would recommend them to anyone. Great experience from the purchase to any service need. They are more old I bought my 2012 Ford Escape from them and would recommend them to anyone. Great experience from the purchase to any service need. They are more old school...trust worthy and they don't attack you when you walk in the show room. More of a personal environment. More
by lbcote
Employees Worked With
Francis
August 29, 2015
Recalls Handled. Great job, timely done. The device department arranged fo a shuttle to Delmar and took care of me. I could not have asked for a better experience. Hop Great job, timely done. The device department arranged fo a shuttle to Delmar and took care of me. I could not have asked for a better experience. Hope you keep up the good work. Thanks. More
by rkgensir
Employees Worked With
fred
August 25, 2015
Problem solved This was my first service at Latham Ford and a great one too. I had a problem at another dealer trying resolve a computer issue. Kirk listened to my s This was my first service at Latham Ford and a great one too. I had a problem at another dealer trying resolve a computer issue. Kirk listened to my story and was sure he could resolve the issue. The technicians found the problem straight away and fixed. I was so relieved after waiting so long to get a fix and someone that would take it on. Thanks a lot! More
by georger
Employees Worked With
Kirk
August 07, 2015
Great experience with all involved. This was a great buying experience. Chris, Jesse, and Matt were very helpful and professional and earned my business with their follow through and gr This was a great buying experience. Chris, Jesse, and Matt were very helpful and professional and earned my business with their follow through and great trade offer. More
by sonic605hp
Employees Worked With
Chris/Jesse/Matt
