Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I would like to commend Dan Manetti at the front desk. He took the time after my service to help me with a problem with my GPS. He was knowledgeable, professional & considerate. Dan is a definite asset to He took the time after my service to help me with a problem with my GPS. He was knowledgeable, professional & considerate. Dan is a definite asset to your business! More
I was overcharged for the services provided. Charged twice as much as my receipt was for. Called and left 2 voice messages and several emails, no response. Charged twice as much as my receipt was for. Called and left 2 voice messages and several emails, no response. More
Hunter our sales person was the best part of the transaction. He was very responsive and made everything he could control very easy. Hunter is a 5 star rating. The dealership as a whole could be transaction. He was very responsive and made everything he could control very easy. Hunter is a 5 star rating. The dealership as a whole could be better. I reached out to the GM and left a message only to not get a response back from him. It took over a week to get the check owed to us from our trade and had to basically beg for it which was rediculous. The finance person that we worked with was very pushy even after I had hunter explain to him that we had our own financing and did not want any of the things he was trying to sell us. Kept asking questions about our interest rate we got elsewhere which was not any of his business. Dealership wise we have had better experiences. Hopefully the service department is better although still not sure we will use the one in Latham because of our experience. Hunter was is a great salesperson and they are lucky to have him. More
They kept me well informed on the status of my vehicle and returned it to me in cleaner than when I brought it in The new vehicle I purchased had a dent in it and they pointed it out to me and are work and returned it to me in cleaner than when I brought it in The new vehicle I purchased had a dent in it and they pointed it out to me and are working to fix it at no charge to me. Very honest and responsible individuals More
Very pleased. Always hesitant to bring my car to the dealer bc of the cost. Thought had oil leak , Surprised when they called to say they couldn’t find a leak prob Always hesitant to bring my car to the dealer bc of the cost. Thought had oil leak , Surprised when they called to say they couldn’t find a leak probably was split when I got an oil change. Everyone I dealt w was pleasant and professional. More
Service is good. Was able to receive information via text and was given full explanation of underlying issues and provided quotes. Also provided turnaround time as Was able to receive information via text and was given full explanation of underlying issues and provided quotes. Also provided turnaround time as requested More
Car has only 33k miles on it and is barely outside of warranty and the dealership refuses to stand by their product..water pump is already going bad warranty and the dealership refuses to stand by their product..water pump is already going bad More
Purchasing a vehicle was a pleasant experience. The salesman was very helpful. Although I came in knowing what used car I wanted. I trusted I was being sold a good car at a fair price. The salesman was very helpful. Although I came in knowing what used car I wanted. I trusted I was being sold a good car at a fair price. More
She was very pleasant and nice. Was at the desk for right when I walked in to greet me Was at the desk for right when I walked in to greet me More
could not ask for nicer people or dealership. everything to my truck was done and correct everything to my truck was done and correct More



