Back

Ford of Latham

Latham, NY

3.7
378 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
Contact Dealership

702 Troy Schenectady Road

Latham, NY

12110

Directions

By Type

Showing 378 reviews

November 24, 2024

Had a great experience. I have purchased many Ford vehicles (6 pick ups, 1 Explorer, 1 Taurus, and now a Bronco). This is my first purchase from Latham Ford and was my best More

by SHORTON2655
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter (sales). Great guy
Nov 25, 2024 -

Ford of Latham responded

We're glad to hear you had such a positive experience with your Bronco purchase at Ford of Latham. Our team takes pride in providing excellent service. Enjoy your new vehicle, and safe travels ahead.

November 22, 2024

Ritchie was great to deal with! He really listened to me and tried to make the best of the situation. I appreciated his help. I didn't appreciate having to wait for over a week for More

by CLove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ritchie
Nov 23, 2024 -

Ford of Latham responded

Thank you for your candid feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Ford of Latham!

November 22, 2024

Valet service was prompt, courteous, friendly and professional. Work was performed as requested. Communication was great. Difficult to improve excellent. More

by JAYATFLOORWORKS
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Ford of Latham responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2024

Got the work done that was needed! Katie Breen the service advisor was friendly and kept me informed. More

by HMX301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Breen
Nov 23, 2024 -

Ford of Latham responded

Thanks for sharing your thoughts about your experience with Ford of Latham. We appreciate your business and hope to see you again soon!

November 14, 2024

I was told my service charge would be $259, but it was $412 plus. I was also told it would be about an hour for the service to be done; it took 2 1/2 hours. I am a diebtic and experienced low blood gl More

by AUCLAIRMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Long
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Ford of Latham responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 13, 2024

My vehicle has an obvious mechanical issue with the foldable mirror. I was told that it requires a 200$ diagnostic fee. The advisor was unable to lookup if it was under warranty. I purchased a lifetime More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Nov 15, 2024 -

Ford of Latham responded

Hello, Thank you for bringing this to our attention. We would like the chance to speak with you about your experience with our Service Team regarding the foldable mirror on your vehicle, as well as the lifetime oil change you purchased. Please reach out to us so we may discuss this further. Best regards, Customer Support Team Ford of Latham (518) 328-3433

November 10, 2024

New. Dealership is much bigger more parking seems more organized Staff is efficient and helpful kept in communication with customers More

by Jmasti0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mannetti, Shelly Wagner
Nov 11, 2024 -

Ford of Latham responded

Thank you for sharing your thoughts about Ford of Latham. We're pleased to hear about the positive experience with our team and new layout.

November 09, 2024

I sincerely could not be happier with my whole experience with the service department ~ I worked with both the Service Manager Bryan Cates as well as Vanessa Andrew, who is their Customer Relations Represent More

by lbmorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cates, Vanessa Andrew, Jeff, Hunter
Nov 10, 2024 -

Ford of Latham responded

Thank you for your kind words. We're glad our team provided a smooth experience with the Lincoln concierge service at Ford of Latham. We always strive to meet and surpass expectations.

November 08, 2024

My appointment was at 730am, at 200pm they had not even looked at my vehicle nor called to tell me about the delay. More

by DAWNBEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
Nov 09, 2024 -

Ford of Latham responded

Hello, We pride ourselves on the world class standards we maintain. When you have an opportunity, we would like the chance to discuss your feedback regarding the length of your recent visit with our Service Team, as well as the level of communication that you received. Please contact us at a time that works best for you. Thank you, Customer Support Team Ford of Latham (518) 328-3433

November 04, 2024

The technician that came to service my car was great to deal with asked me if I had any questions he could answer very good employee to have working for you More

by MRBINKS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ford of Latham responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ford of Latham to be a positive one. Please don't hesitate to reach out if you need anything else.

...
12
...