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Ford of Latham
Latham, NY
342 Reviews
WELCOME TO FORD OF LATHAM
NEW & USED CARS LATHAM FORD DRIVERS LOVE
Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot!
SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM
Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away.
CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY
Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free!
FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY
Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 342 reviews
October 23, 2024
Had a coupon for an oil change ($39. 99) and tire rotation ($50.00). Scheduled an appointment to have this service performed at my home on my 2019 Volvo XC60. When service was complete, 99) and tire rotation ($50.00). Scheduled an appointment to have this service performed at my home on my 2019 Volvo XC60. When service was complete, technician took the coupon and attached it to his copy of the receipt. Received a phone call from Daniel Mannetti saying that the coupon did not apply to the VIN number associated with my Volvo but that of my Lincoln MKZ. He said that he couldn’t apply the coupon to my Volvo and charged me $152.22. I informed them of the vehicle type and VIN number at the time when I made the appointment. If the coupon did not apply to my vehicle, I should have been informed of that when I made the appointment. Mr. Mannetti said there was nothing he could do to help me and had no problem when I told him I would never bring one of my vehicles to Latham Ford again much less purchase a vehicle from Latham Ford. Prior to this incident, we regularly brought our Lincoln MKZ and MKX to Latham Ford for service. You have lost a customer for good and do not feel comfortable even recommending Latham Ford to friends and family. More
by DDUPUREE
Verified CustomerEmployees Worked With
Daniel Mannetti
October 20, 2024
Brian was a breath of fresh air! Comical, helpful, thorough! Had an issue with car that couldn’t be resolved right away and they gave me a courtesy ride so I wouldn’t be late for an Comical, helpful, thorough! Had an issue with car that couldn’t be resolved right away and they gave me a courtesy ride so I wouldn’t be late for an event I was attending. More
by CSWINTON13
Employees Worked With
Brian and his supervisor (can’t remember his name- guy from Wyoming)
October 19, 2024
We brought our Explorer ST in for a recall repair. We worked with both Brian Charron (service) and the service manager (Bryan Cates). Both were very good. Although the recall repair was a fairly le We worked with both Brian Charron (service) and the service manager (Bryan Cates). Both were very good. Although the recall repair was a fairly length and involved repair, they took care of the repair very quickly, kept me informed of the progress and did a great job. We split our time between Florida and upstate New York. We spend most of our time in Florida and have a very good dealer in Florida, but we were looking for a Ford dealer that we could trust and count on in the Capital District area. We have been to several Ford dealers in the area, but we will definitely be going back to Ford of Latham from now on. We were very impressed with the dealership and the people working there. We would highly recommend them. More
by gefuchs
Employees Worked With
Bryan Cates and Brian Charron
October 19, 2024
Dealership advertised an abnormally low price on the car, then when presenting the financing offer, presented as if it were $3000 down and added $3000 of scam addons. Nitrogen for $800, paint protection for then when presenting the financing offer, presented as if it were $3000 down and added $3000 of scam addons. Nitrogen for $800, paint protection for $800, and prepaid maintenance. More
by Alex
Employees Worked With
Bobby Jackson
October 18, 2024
vanessa spearheaded the resolution of a recurring A/C problem and Brian followed through with all service techs. The loaner certainly was a plus!!! problem and Brian followed through with all service techs. The loaner certainly was a plus!!! More
by STEPHPETRA1
Employees Worked With
Vanessa Andrew, Brian Charron
October 18, 2024
Nothing blows my socks off when I come here. I have to call three or four times before I can get a person on the phone. When I go pay the girls miserable and Awkward silence. And when dealing wi I have to call three or four times before I can get a person on the phone. When I go pay the girls miserable and Awkward silence. And when dealing with a service rep it takes 15 minutes just to put a coupon on. I am not impressed at all, and if it wasn’t over convenience, I probably wouldn’t be coming back. More
by twogina
Employees Worked With
October 17, 2024
Grayson Boswell was an excellent salesman. I rate him 5 stars +++++. Grayson went above and beyond to help us with getting our new car and also explaining everything about it to us. He was ver I rate him 5 stars +++++. Grayson went above and beyond to help us with getting our new car and also explaining everything about it to us. He was very pleasant to deal with and answered all my questions thoroughly. Grayson was also very patient and I did not feel rushed in any of my dealings with him. He is the best salesman I have ever dealt with. The new Ford of Latham place is a very nice space. More
by MEREMERCER
Employees Worked With
Grayson Boswell gets 5 stars++++. He was excellent and very thorough. He was also very pleasant and did was very patient. He is the best salesman I have ever dealt with.
October 16, 2024
Brian kindly helped me to confirm the status of my car maintenance. He solved communication issue in parts department and technicians then organized the best ETA for me. maintenance. He solved communication issue in parts department and technicians then organized the best ETA for me. More
by Gctts
Employees Worked With
Brian
October 16, 2024
This was a very easy way of having routine maintenance done on my vehicle with the mobile ford service! I had an oil change and tire rotation done right at my house. This took about 45 minutes and was mu done on my vehicle with the mobile ford service! I had an oil change and tire rotation done right at my house. This took about 45 minutes and was much more convenient than taking in for service at Ford. More
by PERTIJ0
Employees Worked With
Michael - service technician
