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Ford of Latham

Latham, NY

3.4
295 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
Contact Dealership

702 Troy Schenectady Road

Latham, NY

12110

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Showing 295 reviews

December 22, 2024

100% satisfied with the service done to my ford f150. Always bought and had my truck serviced down the road and needed to make a switch snd I’m glad I did !!! More

by MARKFRIEDMAN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service dept
December 21, 2024

Great Customer Service. Go above and beyond to find and fix issues with my vehicle More

by WRX2178
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Mannetti
Dec 21, 2024 -

Ford of Latham responded

Ford of Latham appreciates your kind words about our team. Glad we could help with your vehicle!

December 21, 2024

I've left five messages asking about my parts that have been on order for more than two weeks and no one has bothered to return my calls. That is both rude and absurd. More

by BULLOPA
Service Communication
Recommend Dealer
No
Employees Worked With
Dan? in service
December 19, 2024

Grayson was my salesman and he was helpful, professional and friendly! I highly recommend Ford of Latham! More

by Dvs42
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Grayson
Dec 19, 2024 -

Ford of Latham responded

We appreciate your kind words and recommendation of Ford of Latham. We're happy to hear our team provided a top-notch experience.

December 19, 2024

Helpful informative friendly new place very nice please do not have cooking channel on especially at lunch time! More

by dfbyron
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richie
Dec 20, 2024 -

Ford of Latham responded

Thanks for the feedback about Ford of Latham. We'll see what we can do about the channel during lunchtime. Wish you well!

December 18, 2024

My dealings with them Ford we're not good first thing had two different salesmen after the sale my truck was supposed to get work done on it it took a month of talking with them back and forth to get anythin More

by BIGREDJJS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry
Dec 21, 2024 -

Ford of Latham responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 16, 2024

My car was in need of service due to two recalls. Ford of Latham mentioned that they'd have to order parts before we scheduled an appointment - and that's what they did. (They were given the exact re More

by SERENA
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan M
Dec 19, 2024 -

Ford of Latham responded

Thank you for bringing this to our attention, Serena, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 15, 2024

The service was great and the woman at the service desk was outstanding she does a great job More

by SXFETZKO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Ford of Latham responded

Ford of Latham is happy our team could provide you with such excellent service. Thank you for your feedback!

December 14, 2024

Katie Breen was very helpful and a good advisor. She kept me informed of what was needed for the vehicle. More

by josh_mahler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Breen
Dec 14, 2024 -

Ford of Latham responded

Thank you for highlighting our team. Ford of Latham values your feedback and we're glad to assist with your vehicle needs. Take care.

December 14, 2024

Great! Easy drop off and pick up. Called when everything was complete. Very quick turnaround. More

by aa1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mannetti
Dec 14, 2024 -

Ford of Latham responded

Ford of Latham truly appreciates the kind review. Happy to see you found our drop-off and pick-up process efficient.

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