Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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100% satisfied with the service done to my ford f150. Always bought and had my truck serviced down the road and needed to make a switch snd I’m glad I did !!! Always bought and had my truck serviced down the road and needed to make a switch snd I’m glad I did !!! More
I've left five messages asking about my parts that have been on order for more than two weeks and no one has bothered to return my calls. That is both rude and absurd. been on order for more than two weeks and no one has bothered to return my calls. That is both rude and absurd. More
My dealings with them Ford we're not good first thing had two different salesmen after the sale my truck was supposed to get work done on it it took a month of talking with them back and forth to get anythin two different salesmen after the sale my truck was supposed to get work done on it it took a month of talking with them back and forth to get anything scheduled second the guy that did my financing apparently quit and everything was lost in translation my truck was not service correctly from Ford and for my Ford vendor was supposed to get undercoating ceramic coated and scotchguarded the salesman said I only paid for undercoating so apparently I made everything else up More
My car was in need of service due to two recalls. Ford of Latham mentioned that they'd have to order parts before we scheduled an appointment - and that's what they did. (They were given the exact re Ford of Latham mentioned that they'd have to order parts before we scheduled an appointment - and that's what they did. (They were given the exact recall numbers). Once the parts were in, I scheduled an appointment. Dropped my car off and was told that it would be finished well before 5PM and that I'd receive a call when it was ready for pick up. I never received a call. When I called at 5PM, I was sent to the voicemail of my service advisor and he never called me back. I went to the dealership and was told that: "we could not close your recalls because we needed parts to do so." ?????? I was told that the parts were already ordered and in their possession. They were not prepared for my appointment and they did not communicate well. More
The service was great and the woman at the service desk was outstanding she does a great job was outstanding she does a great job More