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Ford of Latham
Latham, NY
369 Reviews
WELCOME TO FORD OF LATHAM
NEW & USED CARS LATHAM FORD DRIVERS LOVE
Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot!
SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM
Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away.
CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY
Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free!
FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY
Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 369 reviews
March 29, 2025
Service advisor was pleasant on the phone but the lack of assistance from any other member of the dealership team was much more than a disappointment. Major mechanical issues rendered the vehicle un drivable assistance from any other member of the dealership team was much more than a disappointment. Major mechanical issues rendered the vehicle un drivable, There was zero help in assistance with repairs expense wise, which was more than a disappointment considering the vehicle was purchased Eight months prior from your dealership. When placing calls to the sales department, multiple calls and voicemails were made and left with NO RESPONSES from anyone that I attempted to contact. I had to reach out to the service department and ask them to speak to sales and after Service made contact they still refused to contact me and service had to call me back to give me their response. My entire experience has been more than negative and disappointing. After receiving confirmation that I would be receiving NO assistance in any shape I had my vehicle transferred to another dealer and they resolved my problem with assistance. Very dissatisfied with Ford of Latham! I would not recommend purchasing from this dealership More
by Chris B
Verified CustomerEmployees Worked With
Rich
March 29, 2025
Richie was great for me right in at my 11 time and I was on my way 30 minutes later. He expressed interest in monitoring the bummer repair that is slated to occur in a couple of weeks as well. Great custome on my way 30 minutes later. He expressed interest in monitoring the bummer repair that is slated to occur in a couple of weeks as well. Great customer seevice More
by PMWATERVLIET
Employees Worked With
Other Employees :
Sales John deyette Grayson Tom from sales Ritchie from service
March 28, 2025
I would like to commend Dan Manetti at the front desk. He took the time after my service to help me with a problem with my GPS. He was knowledgeable, professional & considerate. Dan is a definite asset to He took the time after my service to help me with a problem with my GPS. He was knowledgeable, professional & considerate. Dan is a definite asset to your business! More
by SWEBSTER9@nycap.rr.com
Employees Worked With
Did not deal with these people.
March 26, 2025
I was overcharged for the services provided. Charged twice as much as my receipt was for. Called and left 2 voice messages and several emails, no response. Charged twice as much as my receipt was for. Called and left 2 voice messages and several emails, no response. More
by PERTIJ0
Employees Worked With
Dan
March 25, 2025
Hunter our sales person was the best part of the transaction. He was very responsive and made everything he could control very easy. Hunter is a 5 star rating. The dealership as a whole could be transaction. He was very responsive and made everything he could control very easy. Hunter is a 5 star rating. The dealership as a whole could be better. I reached out to the GM and left a message only to not get a response back from him. It took over a week to get the check owed to us from our trade and had to basically beg for it which was rediculous. The finance person that we worked with was very pushy even after I had hunter explain to him that we had our own financing and did not want any of the things he was trying to sell us. Kept asking questions about our interest rate we got elsewhere which was not any of his business. Dealership wise we have had better experiences. Hopefully the service department is better although still not sure we will use the one in Latham because of our experience. Hunter was is a great salesperson and they are lucky to have him. More
by LEFT70
Employees Worked With
Hunter in sales
March 22, 2025
Service center kept me well informed of the status of my vehicle which underwent a major electrical repair which took several months to complete. Sales team was great. Pointed out a dent in the vehicle I vehicle which underwent a major electrical repair which took several months to complete. Sales team was great. Pointed out a dent in the vehicle I purchased and are working to repair it free of charge More
by PMWATERVLIET
Employees Worked With
John deyette, Grayson, Tom, Ritchie in service
March 22, 2025
They kept me well informed on the status of my vehicle and returned it to me in cleaner than when I brought it in The new vehicle I purchased had a dent in it and they pointed it out to me and are work and returned it to me in cleaner than when I brought it in The new vehicle I purchased had a dent in it and they pointed it out to me and are working to fix it at no charge to me. Very honest and responsible individuals More
by PMWATERVLIET
March 21, 2025
Service is good. Was able to receive information via text and was given full explanation of underlying issues and provided quotes. Also provided turnaround time as Was able to receive information via text and was given full explanation of underlying issues and provided quotes. Also provided turnaround time as requested More
by Murphym1212
Employees Worked With
March 21, 2025
Very pleased. Always hesitant to bring my car to the dealer bc of the cost. Thought had oil leak , Surprised when they called to say they couldn’t find a leak prob Always hesitant to bring my car to the dealer bc of the cost. Thought had oil leak , Surprised when they called to say they couldn’t find a leak probably was split when I got an oil change. Everyone I dealt w was pleasant and professional. More
by mel2kaz
March 18, 2025
Car barely out of warranty and water pump already leaks. :..water pumps should last longer than 33k miles…I’ll never buy another vehicle from a dealership that doesn’t stand behind their product :..water pumps should last longer than 33k miles…I’ll never buy another vehicle from a dealership that doesn’t stand behind their product More
by Hank
