Ford of Cookeville

Totally Awesome! Before Racheal sent me the email with the current used truck list, I had contacted another dealership to purchase another F250. I trail ride and pull Before Racheal sent me the email with the current used truck list, I had contacted another dealership to purchase another F250. I trail ride and pull a 3 horse slant with living quarters. I was told by that individual that I wasn't going to use the truck and I basically didn't need it. Matt Tomsen helped me to purchase the 2011 Black F250 with enthusiasm. Helped me set up my phone and how to work most of the bells and whistles. I would recommend him to anyone! More

Easy purchase I went to the dealership looking for a good used vehicle, wanted an SUV type, but found a Ford Fusion that I liked better. Low mileage, still under w I went to the dealership looking for a good used vehicle, wanted an SUV type, but found a Ford Fusion that I liked better. Low mileage, still under warranty, very nice car all around. Thanks to the salesman, Ronnie, for helping me get a great car and taking the time to offer a couple of options to look at. Loving my car! More

Service The service department and team are great. I was in and out within an hour so I didn't have to take any extra time off from work. The service department and team are great. I was in and out within an hour so I didn't have to take any extra time off from work. More

The service division is always courteous and helpful to me. The employees have always been courteous and due to the fact I am there often due to my traveling job, am recognized by several. It is nice also that The employees have always been courteous and due to the fact I am there often due to my traveling job, am recognized by several. It is nice also that we earn a free oil change every once in awhile. I do feel that I am well cared for and my car which I purchased from this dealership in 2007 is still running well. More

Prompt friendly service Very happy with the whole experience. I was greeted promptly. My issue was repaired quickly and my truck came back out washed. Plus he gave me a quot Very happy with the whole experience. I was greeted promptly. My issue was repaired quickly and my truck came back out washed. Plus he gave me a quote on new tires while I checked out. More

Service Excellent in every way! Highly recommend.I waited while the service was being done on my car. the waiting area was very nice and comfortable. Excellent in every way! Highly recommend.I waited while the service was being done on my car. the waiting area was very nice and comfortable. More

Great to work with! I was undecided on what vehicle I really wanted. Josh Brown went out of his way to help me find exactly what I wanted even if I didn't know myself. Gr I was undecided on what vehicle I really wanted. Josh Brown went out of his way to help me find exactly what I wanted even if I didn't know myself. Great young man to work with. And he made sure I was completely satisfied with my purchase. This is the second escape I have owned and by my first impressions of it, I am very happy with it. Plus, the service dept. is great to. I am a happy customer! More

Routine service. I drove up to the service bay and was checked In promptly and courteously. Service was done quickly at a reasonable price. Received a complementary e I drove up to the service bay and was checked In promptly and courteously. Service was done quickly at a reasonable price. Received a complementary exterior car wash. More

Brilliant service and amazing staff. I only take my fords to floc. The service team is brilliant and courteous. More than that they explain everything they do and instill confidence in al I only take my fords to floc. The service team is brilliant and courteous. More than that they explain everything they do and instill confidence in all that they do. Then they do a fantastic job. I’ve never had to take a Car back after servicing or work because the work has been done correctly the first time. Even if there’s bad news, And owning any vehicle we all have heard that before, the lunhave built a solution and have explained it well and then executed the plan. If I could give them 10 stars I would. I’ve bought 3 vehicles from them and introduced friends to them. That’s how far my confidence goes. Others may be good. These guys are the best. More

‘Jesse James’ shot straight with me Jesse Pucket made the purchase easy and did not waste my time. I knew the F150 that I wanted, he found it and arranged a reasonable price. Thanks Jesse Pucket made the purchase easy and did not waste my time. I knew the F150 that I wanted, he found it and arranged a reasonable price. Thanks to all the folks involved! More