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Ford of Cookeville
Cookeville, TN
1,194 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations.
Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 1,194 reviews
March 16, 2019
Rachel was excellent! Louisiana charm! Nice service and very quick. Was in and out in no time! I bought a Ford Focus and deeply satisfied with the vehicle. Rachel gave me the best deal! Nice service and very quick. Was in and out in no time! I bought a Ford Focus and deeply satisfied with the vehicle. Rachel gave me the best deal! More
by Carguy jeff
Employees Worked With
Racheal Tazelaar
March 16, 2019
Friendly down home service Rachel was very polite. She treated us with respect and was eager to make a deal that we were happy with . I highly recommend her. Rachel was very polite. She treated us with respect and was eager to make a deal that we were happy with . I highly recommend her. More
by Carguyred
Employees Worked With
Racheal Tazelaar
March 16, 2019
Quick. Friendly. Knowledgeable Answered all questions and got us a good deal. On The right car and did it quickly. we will buy ford from now on. Thanks. Answered all questions and got us a good deal. On The right car and did it quickly. we will buy ford from now on. Thanks. More
by David
Employees Worked With
Racheal-Tazelaar , Racheal Tazelaar
March 15, 2019
Like family I have went to ronnie with all my car deals and my families car deals he is caring energetic and loves making people happy with their purchase if you I have went to ronnie with all my car deals and my families car deals he is caring energetic and loves making people happy with their purchase if you cant get what you want he will help you find something suitable and that you will fall in love with More
by Harvey23
Employees Worked With
March 15, 2019
Family Friendly Amazing customer service each and every time. You won't find anyone better to buy your next car from then these guys! Car shopping is no longer dreade Amazing customer service each and every time. You won't find anyone better to buy your next car from then these guys! Car shopping is no longer dreaded! More
by Britwalker
Employees Worked With
March 15, 2019
Rusty was excellent to work with, he was very friendly and knowledgeable. We were really unsure of the type of suv or small truck we were wanting, but he wa was excellent to work with, he was very friendly and knowledgeable. We were really unsure of the type of suv or small truck we were wanting, but he was patient and help direct us to my wonderful new to me car. Thank you so much! More
by terrys
Employees Worked With
Rusty Price
March 14, 2019
Customer service I was very impressed with the customer service i received from Rachael on my recent purchase. I told her what i was looking for and my price. Within I was very impressed with the customer service i received from Rachael on my recent purchase. I told her what i was looking for and my price. Within minutes she had the truck i bought right there for me to see. Pouring down rain and she never backed down. Her personality is great and she goes over and beyond to make her customers happy. She makes it happen! More
by Kegley01
Employees Worked With
Racheal Tazelaar
March 14, 2019
Great Super helpful fast and friendly customer service I have bought several vehicles from Ethan and the Ford Lincoln of Cookeville family and will continue Super helpful fast and friendly customer service I have bought several vehicles from Ethan and the Ford Lincoln of Cookeville family and will continue to do so they have always taken good care of me and my family and I will recommend them first every time More
by Dmart
March 14, 2019
Excellent David was very good and coordinated the whole process very professionally. He took care a damage issue that involved body dame and a damaged radio an David was very good and coordinated the whole process very professionally. He took care a damage issue that involved body dame and a damaged radio antenna and worked very hard to resolve the issue. My tanks to him! More
by Greg
Employees Worked With
David Martin
March 14, 2019
Purchase new 2018 F-150 Mr. Martin performed an excellent job finding the vehicle I wanted. The price on the new truck and my trade in was what I wanted to pay. Pick up of th Mr. Martin performed an excellent job finding the vehicle I wanted. The price on the new truck and my trade in was what I wanted to pay. Pick up of the new truck and documents for final transaction was effortless. Was very satisfied with overall experience. More
by Fred Wolverine
Employees Worked With
David Martin
