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Ford of Cookeville

Cookeville, TN

5.0
1,194 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,194 reviews

March 24, 2019

The best place to buy a car Very helpful. Grate salesperson. Overall satisfied with everything. Staff was very friendly and very knowledgeable about what they sell. Has good qual More

by Littleabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noreen Ribbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are pleased to hear Noreen took great care of you during your visit. We hope you are enjoying the new ride. Please let us know if there is anything else our staff can do for you.

March 23, 2019

great service . it was fast. thanks for taking care of me. please have noreen and april stop calling me about trading my car. i'm not ready yet. thank you. More

by jessicam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hummel
Mar 25, 2019 -

Ford of Cookeville responded

Jessica, thank you for leaving us your review. We are glad to hear Billy took great care of you during your service visit. If you can message us on FB or reply your full name to this review, we will have April take you off the calling list.

March 22, 2019

A pleasant experience Great job fixing a flat tire and rotating all tires. My truck was also washed for me. I enjoy Cookeville ford and would recommend it to anyone. More

by Salacia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xavier
Mar 22, 2019 -

Ford of Cookeville responded

Thank you for taking the time to share your experience with us. We are very happy to hear that Xavier made your visit at FLOC a great one. Please feel free to reach out to us anytime if there is anything else we can do to serve you.

March 21, 2019

service The friendliness of the service employee I didn't have to wait long. I had an oil change, tire rotation, regularly maintenance service and car wash. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
Mar 21, 2019 -

Ford of Cookeville responded

Judy, thank you for taking the time to leave us your review. We are glad to hear Christina made your experience at FLOC a great one. Please feel free to reach back out if there is anything our staff can do for you before your next service visit.

March 21, 2019

Great Service I receive prompt efficient service every time I go to have my car serviced, even when I do not have an appointment. Christina Root is very knowledgeab More

by Dragon19401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are excited to hear Christina always provides you and your wife excellent service when you visit our dealership. She is an all star for us out in the service bays. Please feel free to reach out if there is anything our team can do for you before your next visit.

March 20, 2019

Greatest salesman Nick Johnson was the best salesmen that I’ve ever experienced he took the time out and made sure we had the beat deal possible More

by Zodagreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for the review! We are pleased to hear Nick made your car buying experience a great one. Let us know if there is anything else our staff can do for you before your first service visit.

March 20, 2019

Helpful, informative, understanding, above and beyond I will recommend you guys to everyone, I know. Ford was very welcoming and everyone had a huge smiles that also was very welcoming. Nick was the most More

by Weaver24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for the review and joining the #FLOCFamily! We are happy to hear Nick was so helpful during your purchase. We hope you are enjoying the truck! Let us know if we can do anything else for you.

March 19, 2019

Need a car now My wife and I drove around the dealership Sunday looking for a used car we saw posted online, though we couldn't find it and the dealership was closed More

by Willndonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gailmard
Mar 19, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are pleased to hear Will took great care of you during your purchase. We hope you are loving the new ride. Please reach out to will or any of our staff if there is anything we can do for you before your next service visit.

March 19, 2019

good experience very seldom do you walk away from a car dealership feeling like you got the best deal out there. David Martin made me feel like I accomplished my goal More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martin
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review. We are glad to hear David took great care of you and worked together with you to accomplish your goal with your purchase. Please let us know if there is anything else our team can do for you.

March 19, 2019

Unparalleled Customer Service I had a great experience at the dealership. Every person I had an interaction with was super professional and helpful, especially my sales consultant More

by HuskyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martin
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for the review. David is an all star on our sales staff! Pleased to hear he answered all your questions and provided you excellent service during your visit. We hope you enjoy the new ride! If there is anything else we can do for you, please don't hesitate to reach out.

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