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Ford of Cookeville

Cookeville, TN

5.0
1,194 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,194 reviews

April 03, 2019

Effective and Efficient wheel alignment Cookville Ford seems to have effectively and efficiently aligned my "wheels". Before the alignment, my car exhibited a slight vibration, accompanied More

by SmoothRider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Apr 03, 2019 -

Ford of Cookeville responded

Thanks for sharing the details of your visit with us at FLOC. Glad to hear Casey and our team of techs got that vibrating issue fixed for you. Please let us know if there is anything else we can do for you. Thanks again for choosing to come see us at FLOC!

April 03, 2019

Strive to please! Thanks for working so hard to help us find the vehicle we wanted at a price we could afford! You made it easy to buy a car. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug , Chad Shelton
Apr 03, 2019 -

Ford of Cookeville responded

Scott, thanks for the review! We are here to make the car buying experience as smooth as possible for our customers. We are glad to hear Doug provided you all with exceptional service during your purchase. Please let us know if there is anything else we can do for you before your first service visit. Enjoy the new ride, and welcome to the #FLOCFamily!

April 02, 2019

Real good It was a good experience everyone was friendly and helpful. Will was great to work with and he answered all questions I had he was very knowledgeabl More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Will Gailmard
Apr 03, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review Tim! We are thrilled to hear Will answered all your questions to make sure your car buying experience was a great one. Please let us know if we can do anything else for you before your first service visit.

April 02, 2019

Professional Service I met with Casey Loftis in regard to service on my F150. He went above and beyond to cover what I was having done and reached out to me for approval t More

by Boatdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Loftis
Apr 03, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are pleased to hear Casey went above and beyond to make sure you and your vehicle received exceptional service during your visit. Please feel free to reach back out anytime if there is anything else we can do for you before your next service visit.

April 02, 2019

Fast and Friendly Service 5-Star service is the goal of Ford Lincoln of Cookeville and that's what Casey Loftis, Service Advisor, provided for me. He got me in for an oil chang More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Loftis
Apr 03, 2019 -

Ford of Cookeville responded

Thank you for your review Joe! Casey is an all star for us out in our service bays. We are glad to hear he provided you with exceptional service during your visit. We look forward to serving you on your next visit.

April 01, 2019

Great help from great people Chad was very helpful in getting me exactly what I wanted. I would strongly suggest anyone e in need of a vehicle(new or used) come by and give this g More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Apr 03, 2019 -

Ford of Cookeville responded

Thank you for you review Will. We are pleased to hear Chad made your buying experience at FLOC a great one!

April 01, 2019

New Purchase Loved this buying experience! It felt so nice being a woman and feeling comfortable enough to purchase a new vehicle without having to have my husban More

by Boy Mom
Recommend Dealer
Yes
Employees Worked With
Noreen Ribbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Ford of Cookeville responded

Thank you very much for sharing the details of your visit with us. We are glad to hear Noreen took excellent care of you during your purchase and put all your worries at ease. Please feel free to reach out to us anytime if there is anything else our staff can do for you. Welcome to the #FLOCFamily!

March 31, 2019

Truck Topper and buying F250 4x4 off road truck Your dealership was very busy but did not mind the waite after seeing the finished product on my F250 4x4 off road and personal review off truck More

by oldfart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Will Ray, Will Gailmard
Apr 01, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review. Pleased to hear Will made your experience with us a great one. Please feel free to reach out if there is anything else we can do for you. Welcome to the #FLOCFamily!

March 31, 2019

2018 GT350 Chad is a great salesman and a even better guy. He was more than willing to go out of his way to help us in any way we needed. More

by Swan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Apr 01, 2019 -

Ford of Cookeville responded

Thank you for taking the time to share the details of your visit. We are glad to hear Chad went above and beyond to ensure your visit at our dealership was a great one. We hope you are loving the new GT350! Please let us know if we can do anything else for you in the near future. Welcome to the #FLOCFamily!

March 30, 2019

Great service, Chad is the best Chad was great found that only two built in country. Loved my expieriance with chand his customer service! The 3.5 Lincoln Mkz awd I absolutely love i More

by Griff's Toy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar, Chad Shelton
Apr 01, 2019 -

Ford of Cookeville responded

Thank you for taking the time to share the details of your visit with us. We are glad to hear Chad and Racheal took excellent care of you. We hope you are loving the MKZ. Please let us know if there is anything we can do for you before your first service visit.

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