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Ford of Cookeville
Cookeville, TN
1,194 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations.
Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 1,194 reviews
April 28, 2019
First Class Service I have been dealing with the service department for several years. They go above and beyond to take care of their customers. Billy Hummel is always I have been dealing with the service department for several years. They go above and beyond to take care of their customers. Billy Hummel is always a gentlemen and very kind. Kevin sells me the vehicle and Billy takes care of the service. More
by Morgan
Employees Worked With
Billy Hummel, Kevin Parrish
April 27, 2019
F150 first oil change The service was perfect. They staff were all very professional and helpful. I will always use FLOC for my service needs, and will recommend FLOC to ot The service was perfect. They staff were all very professional and helpful. I will always use FLOC for my service needs, and will recommend FLOC to others. More
by Jack12
Employees Worked With
Christina Root, Matt Thomsen
April 24, 2019
Quality Service I have purchased three vehicles from Brent Smith and he has always gone above and beyond to meet my needs. Give that boy a raise! I have purchased three vehicles from Brent Smith and he has always gone above and beyond to meet my needs. Give that boy a raise! More
by AHS
April 24, 2019
Best dealership in Tennessee and Kentucky I purchased my Lincoln MKZ here five years ago. It's been out of warranty for awhile but would not think of taking my car anywhere else. I trust I purchased my Lincoln MKZ here five years ago. It's been out of warranty for awhile but would not think of taking my car anywhere else. I trust them. The prices are right and they have the best mechanics in town! More
by SLMMKZ
Employees Worked With
Kristina, Billy, Xavier
April 23, 2019
Customer Care #1 Our experience with Ford Lincoln in Cookeville was top notch. Racheal Tazelaar was the best. She worked with us to get the best deal ever. She neve Our experience with Ford Lincoln in Cookeville was top notch. Racheal Tazelaar was the best. She worked with us to get the best deal ever. She never gives up! Would highly recommend seeing her for your next car or truck purchase. You will not be disappointed with her or any of the great folks at Cookeville dealership. More
by Debra Heckman
April 19, 2019
It was great! Everyone we worked with and interacted with was very pleasant and friendly. Everyone seemed like they loved their jobs. I will be back for our next ve Everyone we worked with and interacted with was very pleasant and friendly. Everyone seemed like they loved their jobs. I will be back for our next vehicle. More
by twinlife
April 19, 2019
Great customer service Rachel was great and I will be doing business with her in the future and I would recommend anyone to go see her because she's awesome. Rachel was great and I will be doing business with her in the future and I would recommend anyone to go see her because she's awesome. More
by Vl78
Employees Worked With
Racheal Tazelaar
April 19, 2019
Great vehicle buying experience. Amazing dealership and staff! Racheal Tazelaar is an outstanding salesperson and everyone at the dealership is great! This was by far the best vehicle Amazing dealership and staff! Racheal Tazelaar is an outstanding salesperson and everyone at the dealership is great! This was by far the best vehicle buying experience that I have ever had! More
by Mark B
Employees Worked With
Layne Boyce, Racheal Tazelaar
April 19, 2019
Excellent Service! I came in and spoke to Racheal and she helped me find the perfect car for me with exactly what I was looking for in amenities. Super friendly and amaz I came in and spoke to Racheal and she helped me find the perfect car for me with exactly what I was looking for in amenities. Super friendly and amazing staff! More
by JadeUSPS
Employees Worked With
Racheal Tazelaar
April 18, 2019
Amazing help Ethan done and amazing job with getting me in my vehcial velvet quick and. Very pleasant guy to work with would highly recommend him to any one lookin Ethan done and amazing job with getting me in my vehcial velvet quick and. Very pleasant guy to work with would highly recommend him to any one looking to buy a vehicle thank you Ethan More
by ltharris1996
Employees Worked With
Ethan Deloach
