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Ford of Cookeville

Cookeville, TN

5.0
1,194 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,194 reviews

May 12, 2019

Excellent These guys along with Mr Jared did a great job. They were all friendly, very helpful and very knowledgeable about the vehicle I purchased. Ethan is a More

by Gaw, jerry 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martin, Ethan Deloach
May 13, 2019 -

Ford of Cookeville responded

Thank you for the review Jerry! We are glad to hear Lynn, Ethan, and David took excellent care of you during your visit. We really appreciate you giving us the chance to earn your business. Let us know if there is anything else we can do for you in the near future.

May 11, 2019

Great customer service I had a great experience. Rachael was awesome. If I had any questions she was there with an answer that I liked to hear. Thank you. More

by Pat817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Roche, Racheal Tazelaar
May 13, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are pleased to hear Racheal provided you with all the information you requested. Please let us know if there is anything else our team can do for you.

May 08, 2019

Love the view! We emailed Racheal-Tazelaar up to the time we bought our car from Ford Lincoln of Cookeville Tenn.. the Dealership was very inviting.. and Racheal she More

by Annbea40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
May 13, 2019 -

Ford of Cookeville responded

Thank you very much for taking the time to leave us your review. We appreciate you making the drive to come to Cookeville. You were in great hands with Racheal, she is one of our all-stars on staff. She definitely knows the best places for food in town as well. Glad to hear she made your car buying experience with us a great one. Come back and see us anytime, and welcome to the #FLOCFamily!

May 08, 2019

Great buying experience at Cookeville Ford I wanted to specific vehicle in the color that I wanted and they were able to fix me up with just exactly what I needed. I was very lucky to have Rac More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
May 13, 2019 -

Ford of Cookeville responded

Roger, thank you for taking the time to share the details of your visit with us. Racheal is one of the best in the business, always makes sure her customers are taken care of before and after the sale. We are glad to hear she went above and beyond to make sure your car buying experience was a great one. Please feel free to reach out to us if there is anything we can do for you.

May 07, 2019

Great Rachel was the best salesman I have ever worked with. I will definitely buy my next car from her. She listened to my needs and wants and I could not More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
May 07, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us a review Rebecca. We are thrilled to hear Racheal made sure your car buying experience with us was a great one. Please feel free to reach out anytime if there is anything else our team can do for you. We hope you enjoy the new ride. Welcome to the #FLOCFamily!

May 07, 2019

Excellent in every way! Everything went fine! Christina Root was very nice and handled the servicing of my car very efficiently. I had my car serviced, washed, and was ready More

by davis2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
May 13, 2019 -

Ford of Cookeville responded

Thank you for the review. Glad to hear Christina took excellent care of you during your visit. We appreciate you choosing to service your vehicle with us at FLOC.

May 04, 2019

New F-150 Great experience working with Geoff and Ethan. I ordered a new truck to be built and grateful to Geoff for his suggestions before placing the order. W More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Deloach
May 13, 2019 -

Ford of Cookeville responded

Ron, thank you for the review. We are pleased to hear Geoff and Ethan made sure your car buying experience with us was a great one. We hope you are loving the new truck. Please let us know if we can do anything else for you in the near future.

May 03, 2019

Best and most reliable sales and service I have bought at least 3 cars and recommended friends to do the same, from this dealer and service my Raptor there always. And always brilliant and r More

by tunatater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do/ug Phillips, Lynn Jared, Travis (finance)
May 03, 2019 -

Ford of Cookeville responded

Thank you for the kind words! We appreciate you taking the time to leave us your review. Glad to hear Doug, Lynn, and Travis made sure your car buying experience was a great one. Please feel free to reach out anytime if there is anything else we can do for you before your next service visit.

May 03, 2019

Best service ever! Billy was super polite and helpful. He made my first oil change super easy and quick. I will defintely continue going to FLOC for all of my service. More

by natalie225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hummell
May 13, 2019 -

Ford of Cookeville responded

Thank you for your review Natalie. Glad to hear Billy made your experience with our service department a great one. We appreciate you coming to see us, welcome to the #FLOCFamily! Please feel free to reach out if there is anything else we can do for you before your next visit.

May 03, 2019

New F250 Ethan is very knowledgeable and helped me with many questions I had about my purchase of a new F250. This is my second F250 from Cookeville Ford. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
May 13, 2019 -

Ford of Cookeville responded

Scott, thank you for sharing your review. We appreciate you coming back to see us again for your F250. Glad to hear Ethan took excellent care of you and answered all questions for you. Please let us know if there is anything else we can do for you before your first service visit.

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