Ford of Cookeville

friendly and professional i brought my Escape in for service (oil change). Waited in their waiting area until the job was completed; quick and easy! And got my car washed! i brought my Escape in for service (oil change). Waited in their waiting area until the job was completed; quick and easy! And got my car washed! More

friendly ,professional, helpful, excellant employers Our experience there was great. Devon and Travis Winston made everything very easy for us. We were very satisfied with their work ethics, friendliness Our experience there was great. Devon and Travis Winston made everything very easy for us. We were very satisfied with their work ethics, friendliness and above all their knowledge. we felt very comfortable and welcomed .Their service was above and beyond . We are loving our new Lincoln and with them teaching us and making sure we felt comfortable enough to drive off the lot was very thoughtful.. More

Nick the salesperson Well I had NO intention of buying a vehicle when I went to Ford on this day. I was actually picking up my truck that had some work done on it. And the Well I had NO intention of buying a vehicle when I went to Ford on this day. I was actually picking up my truck that had some work done on it. And there was Nick ready to help me with anything I needed, which was not a new car. But the more we looked the more excited I became about possibly purchasing a new one. The results, well you see the picture. I LOVE my new car and couldn’t ask for more friendly service, especially from Nick. Thanks Ford and Nick!! More

Everyone was very customer service oriented and was very pleased with everyone I came in contact with. I am a sales person myself and I know how important that is. and was very pleased with everyone I came in contact with. I am a sales person myself and I know how important that is. More

Great Service ......Michael Williams.....Internet Sales I found a car past Sunday eve 6/2/19, and he responded right back!!! Unheard of … Most dealers might send a generic response in a day or 2 or not at a I found a car past Sunday eve 6/2/19, and he responded right back!!! Unheard of … Most dealers might send a generic response in a day or 2 or not at all. He continued to stay in touch and Monday we drove to his dealership 90 miles away and met with Michael.a couple hours later we drove away with the car. There was a Lincoln Navigator in showroom for $94000 our car was a fraction of that but they made you feel like you bought the Navigator! Once the paperwork was done they took a picture of my Grandson with the salesman (it was going to be his car) and set the tone with him that all dealerships operate this way,but they don't. So if you are looking for a great experience look no further than Ford Lincoln of Cookeville. More

Excellent customer service by all Everyone- from David Martin, sales rep to Anthony in Finance treated me with the utmost respect and friendliness like none other that I have received. Everyone- from David Martin, sales rep to Anthony in Finance treated me with the utmost respect and friendliness like none other that I have received. I have purchase many vehicles over the years and this experience by far was the BEST! I hope that the managers continue with this level of care. The communication was excellent and I felt free to ask as many questions with confidence that I would receive an honest, correct and efficient answer. Thanks to all for a wonderful car buying experience! More

Great service at Ford/Lincoln of Cookeville. I arrived at Ford/Lincoln of Cookeville at 7:45 AM today, for an oil change and service. The Professional staff had my F150 serviced and out in no tim I arrived at Ford/Lincoln of Cookeville at 7:45 AM today, for an oil change and service. The Professional staff had my F150 serviced and out in no time. Great service and excellent staff. More

A great place to buy a car Everyone was friendly and knowledgeable. I bought a new Fusion. They helped us get a great deal.. I highly recommend this dealership and Ronnie Jagnan Everyone was friendly and knowledgeable. I bought a new Fusion. They helped us get a great deal.. I highly recommend this dealership and Ronnie Jagnandan. More

Great experience Josh Brown was a great help in our decision to purchase a new 2019 Escape. He listened to our requests about a vehicle. He then provided us with vehic Josh Brown was a great help in our decision to purchase a new 2019 Escape. He listened to our requests about a vehicle. He then provided us with vehicles to evaluate. No high pressure to purchase. Allowed us time to decide. More

She Made It Quick and Easy We were in and out much faster than we have ever been, and she was fantastic to work with! We will definitely buy from her again! We were in and out much faster than we have ever been, and she was fantastic to work with! We will definitely buy from her again! More